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California
1 review
1 helpful vote
Follow Kevin L.
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I never really used nextdoor much. But I always got the daily digest, which kept me up-to-date with what mostly was going on. Unfortunately the redesigned digest page is almost useless, I barely read it each day when I get it. I almost never go to the next door website I am therefore out-of-the-loop pretty much.

Date of experience: June 12, 2019
Texas
1 review
1 helpful vote
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No Response
August 20, 2022

I created a business page and have not been able to log into it for several days. I followed all the suggestions in the canned help section to no avail. No one has followed up in the 24 to 48 hours, they claim to follow up. Don't waste your time with a business profile on here.

Date of experience: August 20, 2022
New York
2 reviews
3 helpful votes
Follow Sigmund J.
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It stinks
February 24, 2024

Don't write the truth about what a large real estate company did to you or the post will get removed. They don't have any you know what to let users post bad things and corporations with a lot of power. I have had better luck posting the truth on facebook. They don't seem to be afraid of posting corruption between corporations and the local government.

Date of experience: February 24, 2024
California
1 review
14 helpful votes
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Repeatedly, I reported inappropriate online conduct to Next Door, and contacted leads. The lead, "Rodney Stringer" when I insisted that he discipline and remove a member who caused gang threat to me in public chat forum, wrote"do not contact me again". I told the abusers of the Ap that I would be reporting the threats to police. I was ssuspended from the Ap, and the unlawful activity continued. I emailed a letter to Sarah, the Ap creator, and she did not take responsibility nor respond. This Ap, with the leaders who currently presided over my neighbors safety is unsafe, illogical, and full of potential for good, but instead it is full of corrupt, likely drug addicts and corrupt people. Be careful.

Date of experience: November 17, 2018
Arizona
1 review
2 helpful votes
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Left Leaning
November 8, 2020

I got suspended from Nextdoor again for no reason. It appears Nextdoor and our local Leads are very liberal sided. They allow comment and posts from the left and BLUE supporters but when someone from the right (RED) comments they get censored and suspended. I was not abusive, combatant or un-neighborly.
I don't appreciate being treated like a 6 year old.

Date of experience: November 8, 2020
Ohio
1 review
14 helpful votes
Follow Phyllis D.
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Haters
December 31, 2017

Why do your leads suck and how dare you allow such hated bullying? If they do not agree with your opinion and sometimes the facts you are reported or banned. This has become a very racial and violent website. A lot of bad things have begun to happen because of the cyberbullying.

Date of experience: December 31, 2017
Canada
1 review
1 helpful vote
Follow Lisa M.
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What a nightmare!
August 26, 2022

Bunch of NASTY people, with nothing better to do than sit around judging others and making ignorant comments. If you attempt to defend yourself, your comment is hidden by the app! Apparently abusing others is OK on this app... I am DONE with it!

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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Helpful
December 21, 2019

In our neighborhood we share, we have had several lost dogs or bad people around and this app lets us get in touch safe and fast. Even helping neighbor find services and recommendations if you don't have it get it and encourage your friends and family do add to it aswell.

Date of experience: December 18, 2019
California
1 review
30 helpful votes
Follow Mike S.
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NextDoor seems to be one sided... in the opinion of the leads. If someone does not like you, they can "report" you for anything they want. You cannot advertise your service business unless you are a national corp or a real estate business or a pet company. Don't waste your time...

Date of experience: March 20, 2018
Texas
3 reviews
15 helpful votes
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Bullying concerns.
November 4, 2018

There are privacy and bullying concerns. Unless you're friends with the leads, if you post anything that disagrees with someone, they can go on and on attacking your credibility and get downright personal in their attacks. There is better social media out there to communicate with your family, friends and neighbors.

Date of experience: November 4, 2018
Texas
1 review
16 helpful votes
Follow Chris R.
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Got banned because I asked what part of breaking the law do you not understand to a bunch of knuckleheads who kept making excuses for shooting illegal fireworks in my neighborhood. I guess I hurt a liberals feelers and Nextdoor would rather censor law abiding citizens. Whatever, what do you expect from a company based in San Francisco...

Date of experience: July 5, 2018
California
1 review
0 helpful votes
Follow Ingrid S.
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I started using Next Door in its very early stages sometime in 2011 or 2012. I immediately embraced it because we are in the digital age and it is a great way to connect with your neighbors and the concentric circles of your neighborhood. An invaluable tool to connect and communicate.

Date of experience: January 8, 2020
Virginia
1 review
1 helpful vote
Follow Earl S.
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Nextdoor is a terrific app to get to know your neighbors and you community at large. There are ways to connect, ask questions, get information, and sell stuff if you want. I like the usability of the app and how you can send invitations to those that have not connected yet.

Date of experience: May 30, 2019
Tennessee
1 review
15 helpful votes
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They close comments quite regularly of people that don't agree with them. I have been banned for three day because I posted a picture from our local newspaper. They said I was somewhere in the realm of discrimination, bulling, a racist etc. they removed the same post that I put on a private group that I belong to., Conservative Club of Tellico Village. I thought private groups did not get closed.

Date of experience: September 29, 2023
Texas
1 review
0 helpful votes
Follow MB L.
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Seems like those with power at Nextdoor don't always understand what they are censoring/taking down, and or disagree with it, so take it down. Seriously, not allowing astronomy posts because they are not "local"?! Those were my favorite and the most interesting posts I have ever seen on Nextdoor. Well done.

Date of experience: July 16, 2019
Tennessee
2 reviews
102 helpful votes
Follow Christopher H.
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Against my better judgement, I received a post card to rejoin Nextdoor.com. Nothing has changed - a handful of bad neighbors continue to misuse the urgent alert functionality and the Community administrators come down on those who express frustration about the misuse.

Example: One lady posted an urgent alert at 2am the week of Christmas looking for someone to embroider T-shirts. Several folks complained and voiced frustration, and those complaining/voicing frustration were censured because 'urgent alerts' are 'subject to interpretation'.

The terms of usage that everyone agrees to when signing up clearly state how 'urgent alerts' are to be used. If the administrators are not going enforce the community behavior standards, the site will continue to be less than useful to the community.

Date of experience: January 14, 2018

No enforcement of community guidelines
October 31, 2015
Previous review

A handful of neighbors have ruined what could be a good app. There is no enforcement of the community standards that each person agrees to when signing up. There is no moderation in our neighborhood. Be prepared to get non-stop 'urgent alerts' via text, app, and email for every lost dog or cat, for every suspicious (insert racial profile here) person, every bump or knock in the dark. Be ready to receive character assassination if you challenge any behaviors or attitudes. Don't expect anyone to step in and restore sanity.

Date of experience: October 31, 2015
New York
1 review
0 helpful votes
Follow Mary G.
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Very useful.
June 13, 2021

I enjoy the local flavor of Nextdoor. Helpful with lost pets, ofers of help, recommendations for contractors, and events in the area. Sometimes devolves into "flaming" other people who disagree, but that's easy enough to ignore. I use it and will continue to so so.

Date of experience: June 11, 2021
California
1 review
5 helpful votes
Follow Land C.
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There are hundreds of posts where people are breeding puppies, kittens, and using the site to sell life. If you post a reminder how many puppies and kittens are killed every day in "shelters', they will REMOVE your post. They are practicing arbitrary censorship that imposes their own narrow views and prejudices. Booo Next Door! Bad. Bad. Boycott!

Date of experience: July 11, 2021
California
1 review
1 helpful vote
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Fk Nextdoor
October 22, 2022

Nextdoor allow neighbors to put photos on their site showing how they put notes all over my family members car calling him a pig because they didn't like the way he parked. I responded to their post calling them a messy itch. I got suspended for 30 days but yet it's okay to call someone a fkg pig.

Date of experience: October 22, 2022
Texas
1 review
11 helpful votes
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I live in a neighborhood that has an ongoing conflict about the sale of a golf course. The HOA is trying to block the ale and then put the purchase on the homeowners (if they can get it). For the last year posts criticizing and "blasting" anti-HOA have been allowed. Today information that was negative about the HOA and telling us what is going on were removed! Sure seems the nextdoor lead is trying to protect the HOA and leave the residents in the dark!

Date of experience: July 1, 2018

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334