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Colorado
2 reviews
10 helpful votes
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TOO CLICKISH
June 27, 2019

I've been on this site for 9 yrs and initially the site provided information on how to handle neighbor, hoa issues currently it is a $#*! site, where folks just complain without action. And of course all the lost dogs, i have never been aware of so many lost dogs... i think it's reckless... i rarely get on nextdoor any more, unless i am sharing information civicly and neighborhood info.

Date of experience: June 25, 2019
GB
1 review
19 helpful votes
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Received an invite to join the app which purported to have come from my neighbour, as did the rest of the village. I spoke to this elderly gentleman this morning who knows nothing about them, is not signed up, and definitely did not give his permission, and in his words 'I would not know how to use an app', this is outrageous and sharp practice in my opinion. Steer clear.

Date of experience: September 16, 2017
California
1 review
36 helpful votes
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After I realized how abusive people were and that now they knew where I lived I changed my name on there to my birth name because I was down right scared. The Nextdoor app people sent me an email letting me know that I was banned for changing my name. I changed the short version of my first name to the long version. I was asked to email them a copy of my photo ID, Passport, Utility Bill etc. I'm pretty sure they're attempting to gather my personal details. I bet we'll be hearing about something major with the app someday. Identity theft etc.

Date of experience: May 25, 2017
GB
1 review
41 helpful votes
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Security nightmare
February 12, 2017

Having received an email from Streetlife to say it was closing down and inviting members to transfer to Nextdoor, I did. Big mistake. The default setting is to reveal people's complete address. The only option on offer in settings is to hide the house number. Not even Facebook is so cavalier with sensitive information! I complained and was told I would get used to it. I also noticed that the only option on offer on the site is to 'deactivate' an account. I emailed Nextdoor instructing them to delete all information held on me. To be fair, they have done so. A great pity really. The concept is good and I liked Streetlife. Maybe if enough people give them a roasting over their approach to managing sensitive data they might change their policies and attitude for the better.

Date of experience: February 12, 2017
Ohio
1 review
3 helpful votes
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Conservative censorship
December 8, 2020

I was just kicked off of this site because I entered into a left vs right discussion about face masks. I never broke any rules, but my account was canceled. If you pose conservative views, you will not be allowed to post on this site. Just another typical leftist hack site.

Date of experience: December 8, 2020
Florida
1 review
0 helpful votes
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Nextdoor - good way to get help
November 3, 2019

I have been on Nextdoor for may years in many different cities. It has been great to find out about local events and to get recommendations. It is helpful to know that the recommendations are based on real experience.

Date of experience: October 31, 2019
Maryland
2 reviews
0 helpful votes
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Keeping Informed
November 5, 2019

Thanks to Nextdoor I have enjoyed keeping up with the community news
It has led me to good shopping experiences, alerted me of dangerous activity in my area, traffic jams and provided me with referrals for hiring help.
Nextdoor is a good deal for me.

Date of experience: November 2, 2019
Texas
1 review
3 helpful votes
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Love it
May 30, 2018

I've met so many awesome neighbors and local referrals this app. I always get answer fast and I'm probably on it a heck of a lot more than Facebook. It really helps you get more involved in you community!

Date of experience: May 30, 2018
Michigan
1 review
1 helpful vote
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Good App
November 14, 2019

I like using Nextdoor. It keeps me up-to-date on things happening around the neighborhood. However, I recently moved and haven't been able to figure out how to change my neighborhood, so I have kind of stopped using the app.

Date of experience: November 11, 2019
Texas
2 reviews
0 helpful votes
Follow Catherine A.
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Nextdoor gets 0 stars: This site is terrible; I was unable to get help from Admin: I asked for help from the admin team, about getting my location updated. Instead of helping me they closed my request before the time was up. The site won't let me update my location; I have to wait 30 days. I joined to post about my missing Diabetic cat, the cat will be dead before the 30 days is up to update my location. USING THIS WAS A WASTE OF TIME!

Date of experience: June 6, 2024
Florida
1 review
1 helpful vote
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NextDoor is a great tool when used properly
April 19, 2019

Nextdoor provides a good place to interact with neighbors and share good news or ask questions. The difficult part is when neighbors get out of hand with negative comments. Good NextDoor leads are invaluable in managing their NextDoor neighborhood.

Date of experience: April 17, 2019
Texas
1 review
0 helpful votes
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Mostly a great experience with neighbors helping neighbors. A few that get judgmental or too passionate in their responses to each other. Would be nice to have a polite warning to stop it before feelings get out of control

Date of experience: July 15, 2019
Texas
1 review
0 helpful votes
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Blatantly Biased
September 30, 2023

I have watched Nextdoor repeatedly remove comments that were in no way offensive or inflammatory and yet refuse to remove the most vile…the ones that fit their agenda. Deleted the app once and for all. Nextdoor is worthless.

Date of experience: September 30, 2023
Georgia
1 review
36 helpful votes
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Incredible! They actually have people set up to read through your posts. These people are not the brightest light bulbs on the tree, so they make judgment calls based on who they like and why, then delete your posts or replies as they see fit.

Date of experience: July 14, 2016
Illinois
1 review
0 helpful votes
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Helpful and humorous
June 13, 2019

I love having a neighborhood page where you can get useful information, recommendations and local fun. Sometimes the posts get a little off topic and once in awhile you see some rude comments but overall I enjoy this page.

Date of experience: June 13, 2019
Illinois
1 review
1 helpful vote
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Business profile
February 15, 2024

It is extremely difficult to create a business profile on the Nextdoor app. You are required to put your personal name on the profile and a face picture. Why would anyone creating a business profile wanna put their own picture and their own name on a business profile? I've tried to do this twice and each time my account got suspended and they are not very helpful after that

Date of experience: February 15, 2024
Texas
1 review
40 helpful votes
Follow Sally S.
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If you are a townhouse association... DO NOT USE NEXTDOOR! It will ruin your community if you have a few residents that have nothing to do but complain about every tiny little thing. These type of people enjoy this website to stir up issues that are false. We have a great board that keeps our property looking beautiful and under budget. I am the Lead on this site and Nextdoor will not do anything to eliminate one person that has caused only friction in our community. Our Board of Directors has even emailed Nextdoor to eliminate this one person who has cost us money! We now starting to see people in our community delete their accounts because of this one person and Nextdoor still won't do anything about it. Biggest mistake we did was to introduce this site to our community.

Date of experience: November 20, 2014
Texas
1 review
8 helpful votes
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Real Estate Advertising
October 23, 2018

I paid over $400 to advertise my listings and brand listings on Next door. They branded listing and advertised for me in another State. I'm not even listed in that State. I have emailed them several times to help me to correct the situation and I have still (3 months later) not been able to get them removed. There is no number to call for customer service - by the way. Everything is done via email so there is not anyone to call.

Date of experience: October 23, 2018
Indiana
2 reviews
6 helpful votes
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Not friendly to retirees
May 17, 2019

I gave it a 3 because I have bad experiences with no one getting back to me on Nextdoor concerning me, a retiree, advertising my video and computer hobbies. I do work for many other retired and non-retired people who just want a lot less expense and hastle. I'm not getting rich off the services I offer and it keeps me occupied. But I have been reported several times and I have tried reaching out to the person(s) removing my posts, even when they were in response to a question, to no luck. I even tried going through the proper channels and never a return response. I feel I am being punished for being retired.

Date of experience: May 17, 2019
California
1 review
12 helpful votes
Follow John L.
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More of a site where the burglars and thieves get to learn about and know about innocent victims, as I have personally noticed this. Nextdoor does not manage their policy violations, and when you complain to Nextdoor about this, they attack you. Site is not managed well at all. People do ask for illegal things and the site just does not care. Really not a neighborhood site. And they sell your personal information, because I used a phone number that no one has, but now all the scammers call that number, all day long. Admins on Nextdoor are sleeping and really don't care.

Date of experience: July 18, 2020

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334