Nexus Auto Transport

Poor handling of my delivery. Took 5 days to get my car on a one day deadline. Company even charged me more to deliver it and NOT the quote given. Extremely dissatisfied with this Company. Car could not be taken on an open ramp, had to pay more 5 DAYS LATER to get an enclosed delivery at my cost. They did not even try to refund some of the funds because of their fault in the delivery mishap. DO NOT USE this Company.

This company is trush please stay away from this company they will keep lying to you and steal your money
I've been placed the order with them for more than a week and I paid a lot of Storage fee
Then end of second week they said we can't do the order
Trush company

This company Nexus Auto Transport is Trash! I asked, "What happens if my car gets damaged in transit?" They said they are fully covered by insurance.

What happens? They are brokers and breakers! They contracted out the work and the auto carrier they used, EMA GLOBAL, INC., damaged my vehicle. They vehicle arrived a week later than expected and the damage caused cost me $3,000 to repair. EMA GLOBAL, INC., offered to pay me $500 to Not run it through their insurance. Of course, I wouldn't accept that so I ran it through their insurance and their insurance paid damages above $2,500, which was the deductible. I received a check from Progressive Insurance for $500. I'm still asking EMA GLOBAL, INC. and Nexus Auto Transport to cover the amount owed by the damage caused by their carelessness. Neither of these companies are trustworthy. Use these companies if you want your car damaged and want to be given the run-around and want practice filing lawsuits!

I needed to transport a custom pick- up from Indiana to Florida. Mike provided excellent customer service to get it done in a safe and timely manner. I'd recommend using this company for your transport needs.

I still don't know how much I will pay for this vehicle transportation, cause there is no final summary before I confirm everything.

I just received a call and was told the price after I confirmed my order with Nexus. Your business model definitely tricked me.

Used the company to transport a vehicle paid for the inclosed trailer with a Winch to load my car. Their website says they hand pick the best professionals for the job of the inclosed trailer. What I received was a driver with no tools no insurance liability as the first 2500 of damages is the carriers responsibility. My vehicle was damaged the carrier denied any damage blocked my number. And told his insurance company he will handle the claim on his own. Nexus website is Full of guarantees and how professional they are but really they giving your car to the cheapest carrier. I'm left with over 3300 in damages. I ended up paying to have my car removed from the trailer by a different company at 11pm at night and was left with that bill also.

Overall has been a very good experience setting up shipment. The only issue I have is most of these companies use software that saves keystrokes so you get a call the moment you input your phone number in the form. This is fine, except that the call comes before you even finish filling out the form, thus have to explain everything to the representative who didn't wait the extra two minutes for all the needed info.

I heard about this company from others in the service who had moved states and were happy with the outcome. It cost $1665 to ship lower priced than other services so I tried my hand at their services. The guy took forever to come and collect my car from my roommates provided no bill of lading before and after shipment and took a prolonged 3days to give the vehicle to me. Later while washing the car, the damage was discovered and $1560 worth of front bumper and roof damage was reported. But because there is no Bill of Lading and no recent pictures I now have to pay this out of my pocket if this service has taught me anything as a young service member it's don't trust the crowd and take pictures of everything.

This was my first time using Nexus to transport two auto's and one boat across the country. I can say the staff was great on the front end with a timely quote, as well Frank the driver was a wealth of knowledge and very professional when picking up all three items. I will certainly tell my friends about Nexus and continue to work with Nexus in the future.

I did not understand the process of broker / transport / scheduling. I assumed that if I was quoted a price, it was firm. But alas, that is not the way it works. Transportation brokers have to then source for carriers. Understandably, to remain competitive you have to be on the lower side to get business. Michael, handled my questions professionally and I am scheduled!