They provide one of the best VPN services.
With small delays and ping with servers available all around the world.
The patience and effort Theodore put into solving the problem was outstanding and it was not an easy feat. Kudos to him.
I appreciated the easy to understand quick response! You made it very easy to resolve my issue. Thank you very much.
Quick and satisfied answers on all my questions.
On all questions I had they gave me an satisfied answer.
Purchased one mo. For Cuba trip. Product did not work. Renewed automatically and refused refund. Bad
Everything went smoothly and fast. The information provided was very helpful for my subscription issue. Thanks.
Thank you very much for your quick response and diligence in helping me with my issue. This kind of caring is quite rare these days.
Incredibly fast response to my query. I have never had this type of service from a tech company. Thank you.
Customer since 3 years and just start a new 3 years subscription.
Useful for Chrome and my iphone even on highly secured entreprise wifi...
I Have Used Many VPNS and Proxies But The Live team response of Nord VPN is Best of All.
Whenever i join live chat session the team resolved my issue. So I am thankful to Nord team.
Overview
NordVPN has a rating of 1.9 stars from 209 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NordVPN most frequently mention customer service, credit card and auto renewal. NordVPN ranks 93rd among Vpn sites.
Strict no-logs policy
Your activities using NordVPN Services are not monitored, recorded, logged, stored or passed to any third party.
Business History
Discover our story: https://nordvpn.com/nordvpn-birthday/
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mark, from your review it seems that auto-renew function was not disabled and thus your subscription plan automatically renewed for addition month. Regardless, it would be great if you could update your review with ticket ID you've received after contacting our support so we could escalate your request regarding the refund. Thank you.