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Nustay has a rating of 4.3 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nustay most frequently mention customer service, quick response, and many thanks. Nustay ranks 9th among Travel Deals sites.
Alex never failed to answer every question. He followed-up with me via email over the course of six weeks. Alex was persistent in achieving my request, collecting additional funds and confirming a future stay.
This company sucks you in with displaying super low prices on hotels during your initial search. Once you click to reserve with them, the price goes up slightly (their excuse... fees and taxes), but it's not really enough to make you stop the transaction. Then you spend more time entering in personal information including a credit card for payment. You think you're almost to the finish line then... surprise! A message box pops up stating, we're sorry, but the previously offered price of $161 is no longer available and it's now $458. Really?!?!? No thanks.
Enfin, j'ai reçu un appel téléphonique de Nina qui a obtenu un crédit de l'hôtel italien pour le montant total que j'ai payé.
Спасибо за обходительность с клиентами в это непростое время. Процветания и благополучия вашей компании!
Tina je bila vrlo prijateljska, informativna s puno pacijenata. Moji planovi putovanja] dobro su se pobrinuli.
Hvala
He seleccionado los días equivocados. Necesito tu ayuda. Espero haberme contactado con usted en un tiempo razonable para rectificar mi error.
J'ai eu des problèmes à mon arrivée à l'hôtel mais Yvonne s'en est bien occupé. Très content.
La reserva es simple y clara y tiene descuentos favorables para los miembros. ¡Aprecio todo!
Elle nous a aidés avec tout ce dont nous avions besoin! Je vous remercie!
Tina war äußerst zugänglich und geduldig bei der Bearbeitung von Problemen. Danke Tina!
La modification de la date a été plutôt bien gérée, Merci Mrs. Gaëtan
Grazie comunque per il tentativo di spostare la data e la cancellazione
Anthony confirmó la cancelación de la reserva muy rápido, salutos
Grazie per la tua cortesia, rimango in attesa di una conferma
He solicitado una modificación de la fecha y Alex lo hizo muy rápido! Saludos
C'est parfait et très rapide, même un samedi soir
Merci
Cordialement
Wat een slechte service. Ik moet dus meer bij betalen omdat jullie niet up to date zijn.
Grazie per la tua comunicazione efficace.
Sono veramente felice.
Bedankt, Mary. Ik waardeer uw oprechte reactie. Wachten op de terugbetaling.
Snabb, enkel, organiserad. 10/10 upplevelse. Kommer definitivt tillbaka igen :)
Très rapide dans le traitement de mon remboursement. Merci Megan!
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