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Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.
Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.
Deliveries are speedy and accurate. A great variety of items for selection and competitive prices.
With the exception of a few tough steaks, I have enjoyed all purchase.
Exceptional delivery by UPS this time.They put the box in my outside chair away from view.
I would appreciate smaller Styrofoam boxes.
Great delivery. THE cod filets are delicious. The steak is sometimes tough.
Actually I had two experiences and look forward to many more. Your service; as well as your product are in a class all by one name Omaha Steaks. From the moment the order was placed until the meat was tasted it was truly a wonderful experience. Keep up the good work!
So happy to hear! This is the feedback we live for. Thank you so much for the 5 star review. We appreciate your business and loyalty.
Great variety of quality proteins at a very competitive price. The website is easy to navigate, and on-line shopping here is super easy. Sides and desserts are also available.
I love the boxed packaging, which makes storage very easy in my freezer.
Lastly, Omaha Steaks gifting options are great —- always delivered on time and appreciated by everyone.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Overall i have been very happy with all my orders and your customer service people are top notch! My only advice would be the specials you run 19.99 and 29.99 are always the same thing again and again so once you place an order there is nothing new to purchase until you run out - i like to stock up and its nice to have options :)
Appreciate the five star review. It’s support from customers like you that has kept us thriving for 105 years! We will make sure to share this feedback with our Product and Development Team.
We often purchased Omaha steaks and burgers for others for various holidays, but this time we purchased burgers for ourselves. They are so good, and just the right size too. Pub burgers at nearby grocers are $3 each, making these a good deal, delivered. As a subscriber, we look forward to receiving our "gift" now too.
Nothing makes us happier than when you’re happy!
Due to an error on the address of my Omaha Steaks order, the shipment was late arriving at my niece's home. She did not feel comfortable receiving it since it had been on an unrefrigerated USPS truck for two days in a hot southern state. Omaha Steaks allowed a one-time free replacement shipment to be sent to my gift recipients. They worked with me to correct the error (which was made by me) and replace my order. Thank you, Omaha Steaks! I am grateful for a reputable company whose product and integrity has maintained excellence through decades of service. Their customer care is both generous and fair, which is why I am a repeat customer as was my father before me!
Nothing makes us happier than when you’re happy! Truly appreciate the 5 star review.
I enjoy having high-quality, delicious products available daily. The selections are vast, and serving sizes are just right. The only downside I would offer is that I am bombarded with promotions multiple times daily/week. It makes it more confusing to know what is available and what is an actual promotion. I prefer monthly promotions that are available for the month and clearly list what the promotion is. Also, we should never lose points that are earned and have a clear statement on how the points can be utilized.
Appreciate the 5 star review and feedback, Guthrie. We will make sure to pass this on to our Marketing team. Truly appreciate your business.
I enjoy the convenience of delivery of quality meats. The variety is always great, and delicious. Although a bit higher priced than grocery stores, I know what I am getting and that I can depend on it.
Having quality meats ready to prepare is worth the additional cost over store-purchased products. The specials that are available nearly all the time make it a great value
I have a personal shopper named Connie and I'm so appreciative of her. She helps me tremendously to choose items I want. I had her for my last order and it went smoothly. Connie takes her time and is very patient with me! Thanks Connie!
Cue the happy dance. This is the feedback we live for! Thank you so much for the 5 star review. We will make sure to share this with Connie.
I have been buying from Omaha Steaks for almost 5 years now. Every cut of meat, every fillet of fish, every prepared meal is of the highest quality. The value of the product is outstanding. I save hundreds of dollars by buying my proteins from Omaha Steaks.
It’s support from customers like you that has kept us thriving for 105 years!
Products are fine. I have not yet finished my first order, so I do not want to order again just now. I asked to stop sending emails until I can decide what I want, if I want, and when I would want more.
We will make sure to pass this feedback on to our Marketing team. Appreciate your business.
I ordered steaks, hot dogs, hamburgers for a family gathering as a gift to the hostess. All the meats were good sized and delicious - it was the perfect gift and an easy meal for the hosts to cook and serve.
Who knew the best gift came in a white cooler? Oh, wait...we did! Thank you so much for the 5 star review.
I've since subscribed to Omaha steaks after trying some of their steak cuts. Last two orders were straight up burgers and franks. Taste great, are easy to cook and make for a classic meal any day of the week.
Cue the happy dance. This is the feedback we live for. Thank you so much for the five star review.
The shipment y was to be delivered on a Thursday or Friday. When it didn't arrive, I called and was told recipients weren't home. They WERE and were waiting for the delivery. While understood, since it was bad weather, the recipients should not have been blamed. It wasn't until I asked about if meat was going to be kept frozen that I was told they would resend. Everything ended okay but I think it should have been communicated better.
Oh no! Definitely not the experience we strive for. So sorry to hear about the communication!
We order the variety pack for our daughter and send it to her on a regular basis. The package is always delivered quickly and in great condition. She loves getting this delicious treat!
Everything from steaks to franks was of excellent quality and delivered safely. I didn't have to open the container for several days because the dry ice kept it frozen. I am completely satisfied.
Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.
We have been Omaha Steaks customers for over 10 years, the selection is fantastic, the packages great and the delivery on time and ready to put in the freezer. The items look exactly like they are shown on the site. Terrific taste too!
It’s support from customers like you that has kept us thriving for 105 years!
The quality of the product, the service and the price rate 5 stars in all categories.
Packaging is excellent. Everything is frozen, no damage to a single food box.
Food is excellent. The chicken piccata is stellar. Even better than what I have had in a restaurant.
We are extremely happy and have enjoyed our deliveries of fantastic meals
We’re hanging this comment on our fridge!
Overall Omaha Steaks has an excellent product and we have ordered from them many times in the last 2 years. The only issue that we've had is with the delivery of the order. The last order came in two separate containers and one arrived on Saturday and the other didn't arrive until the following Tuesday. All of the items had thawed out and could not be used, but a refund was issued for that 2nd container.
Happy to hear your issue was taken care of! Customers like you are pretty rare! Get it?
The burger assortment is so great and delicious. Would definitely get that again. We have a brick and mortar store here in Beaxhwood Ohio Cleveland area and I hope they carry that item.
You have excellent taste! That’s one of our favorites, too!
Best,most tender steaks ever!After my first order,went back and ordered two more.One is a subscribe and save. Love the prices and delivery is quick. Packaged well.
This is the feedback we live for! Thank you so much for the 5 star review.
My Omaha steaks order was everything I expected it to be. I am a self proclaimed chef and the quality of meats that I received from Omaha is primo. I will be ordering more meats in the near future!
So happy to hear! Thank you so much for the 5 star review.
I heard about Omaha Steaks through The Ace & TJ radio show for a Father's Day gift idea. Bought 3 specials for my brother (in-laws) and since they enjoyed them, i thought i'd give it a try. So far I am very pleased with the food.
There’s no misteak about it, we love you too
The website is easy to use for viewing, purchasing and paying. Shipment 5 -7 days from date order received. Quick and easy to prepare. Delicious products. Will continue to purchase products! Thanks
There’s no misteak about it, we love you too!
Have tried many items from Omaha and have been very satisfied.
From stuffed sole and chicken to shrimp bowls.
There breads and desserts are awesome.
Serving there pulled pork and crab dip at my birthday party
It’s support from customers like you that has kept us thriving for 105 years!
Have been enjoying all the meals - chicken, beef, fish.
There was not enough detail given about the Argentinian shrimp. The taste of the shrimp was definitely not what I was expecting. And there should have been some indication that they were much different from Gulf shrimp. Let me be clear: We love Omaha Steaks products. So we ordered the shrimp a second time, hoping that the first order was just a fluke. Many thanks for asking.
Oh no definitely not the experience we strive for! We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message to custserv@omahasteaks.com so we can make it right. We look forward to hearing from you.
Gain trust and grow your business with customer reviews.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
We appreciate the feedback and will make sure to pass this on. Thank you so much for the 5 star review.