• Omaha Steaks

Omaha Steaks

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Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
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How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

Rating

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Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user katheriner740
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

When you ask for the delivery 10 days before Christmas, you do NOT want it on December 2nd. I have no room in my freezer for regular food.

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We're so sorry our sleigh was early and failed to meet your expectations. Can you please send us an email to custserv@omahasteaks.com with the subject line "Sitejabber" us so we can make this right? We look forward to hearing from you.

Thumbnail of user mariannek161
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Very consistent quality! Have been very pleased with all products! You call yourself "Omaha Steaks" but you are so much more!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review, Marianne.

Thumbnail of user williamm5897
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

The extras from Omaha Steaks were a perfect addition. Pig ly wingle has you beat on the complete dinner. Could not do without Omaha.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

It’s support from customers like you that has kept us thriving for 105 years! Thanks so much for the 5 star review.

Thumbnail of user angif6
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

These make wonderful gifts that last thru the year. Exceptional quality and packaging. She loved them all!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear! This is the feedback we live for. You just WON Gift Giver of the Year!

Thumbnail of user christineh2321
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

We absolutely love the Omaha Steaks, the meat is so tender and tasty! The burgers are fabulous as well!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Gracias. Merci. Grazie. Danke. THANK YOU!

Thumbnail of user jimr1048
1 review
6 helpful votes
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December 18th, 2021

Unless I'm wrong, I thought Omaha was located in the USA. Why don't you give these phone order jobs to Americans. Shame on you no order from me.

Thumbnail of user beths1223
2 reviews
0 helpful votes
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February 17th, 2024
Verified purchase

The food livid up to its reputation. I will definitely be ordering again.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We're hanging this comment on our fridge! Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user anitaj297
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I have called Alex for years and he is always helpful and knows what I want. Always a good experience.

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Danielle J. – Omaha Steaks Rep

Cue the happy dance! This is the feedback we live for. Thank you so much for the five star review.

Thumbnail of user barbaraw2765
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Regarding our loss and replacement order. Very helpful and kind to replace an order that went bad from power outage.
Appreciate very much.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Thank you so much for the 5 star review. We are grateful for your business and loyalty!

Thumbnail of user craigm1283
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

No problems with the order but would prefer a choice of delivery dates without extra charge

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Thank you so much for the 5 star review. We appreciate your business and loyalty. We will make sure to share your feedback.

Thumbnail of user donnaa1272
2 reviews
0 helpful votes
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January 23rd, 2024
Verified purchase

Another great variety in my freezer. I am eating at home so much more and eating healthier as well.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

This is the feedback we live for! Thank you so much for the 5 star review.

Thumbnail of user elizabethm2647
1 review
0 helpful votes
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December 17th, 2021

Order M*******HKDB. 2 package deals. 1 came in no cool pks. *******@54 degrees. Burgers were gray. Side was a bag of liquid potatoes. Hope 2nd is better.

Thumbnail of user chipr29
1 review
1 helpful vote
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February 24th, 2023

I have ordered three times from Omaha steaks and was ok but filets and stirps were very tough! Run for this high price

Tip for consumers:
Dont buy!!

Products used:
Filets and new york strip

Value
Shipping
Quality
Thumbnail of user susanc335
1 review
8 helpful votes
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January 8th, 2018

Omaha use to be A business I respected trusted. Great customer service AS OF 2016 AFTER 5 YEARS OF MONTHLY ORDERING I NOTICED A BIG DIFFERENCEn CUSTOMER SERVICE AND THEIR WHOLE PROCESS. I ORDERED USED A REWARD coupon 20.00 OFF PAID ORDER ACCEPTED THE DAY OF SHIP THEY CALLED SAID I OWE 8.96 PLUS I WASNT GETTNG MY BROWNIES! MY COUPON WAS VALID I SENT THEM COPY THEY OWED ME FOR BROWNIES THW LADY COULDNT SUBTRACT 80. FROM 100.
SO FRUSTRATING GOT NO BETTER AFTER WRITING THEM AGAIN. THEY DIDNT CARE KEPT MY MONEY NO BROWNIES AND DELIVEREX 4 DAYS AFTER PROMISED DATE! IM DONE WITH THEM I SPENT THOUSANS THERE AND IF THATS HOW THEY TREAT OLD CUSTOMERS THEY CAN COUNT ME OUT!

Thumbnail of user jerryg859
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Not worth the price. Thought we would have enough for 2 meals, but no. Not enough meat just full of filler

Service
Value
Shipping
Quality
Thumbnail of user kevinf1961
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Great quality, easy transaction. Fast delivery and great customer service.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.

Thumbnail of user everettl55
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

So far everything has been very good and delicious 😋

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

This is the feedback we live for! We're hanging this comment on our fridge!

Thumbnail of user janicel877
1 review
3 helpful votes
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February 12th, 2024
Verified purchase
• Updated review

Your easy ordering format is awesome, as well as your amazing product.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.

GREAT FOR HANDICAPPED AND HOMEBOUND SENIORS!
December 1st, 2023
Verified purchase
• Previous review

Handicapped seniors, who cannot get out to shop, like us, are especially grateful for your high-quality product and delivery service to the house. Father is 102 plus years old, and I am 76, both on walkers.
Have you targeted your advertising campaigns to the homebound elder population? This is an untapped sector, who could benefit from your amazing company. Daddio is crazy about your apple tartlets!

Products used:
ALL

Service
Value
Shipping
Quality
Thumbnail of user sandras3902
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Everything arrived on time. Frozen solid the way we like it. Nice and neat packaging. Thank you Omaha.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Love hearing this! Thank you so much for the feedback. Appreciate the 5 star review!

Thumbnail of user ce200
1 review
1 helpful vote
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December 1st, 2023
Verified purchase

Excellent! Quality of meat and taste was outstanding and the cost was very reasonable. We will order again.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance! This is the feedback we live for. Thanks so much for the 5 star review.

Thumbnail of user robertaa159
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

We love the quality of the food offerings. We frequently order from Omaha and are never disappointed.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

It’s support from customers like you that has kept us thriving for 105 years!

Thumbnail of user lynnb1386
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

The foods are always shipped timely, always well packaged, always tasty, always informed from purchase to delivery.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We think you’re pretty swell too, Lynn. Thank you for the 4 star review.

Thumbnail of user lisam5891
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

We sent a complete dinner to our daughter & her hubby for their Anniversary. They were thrilled and loved every bite.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

You earned the title Gift Giver of the Year! Thank you for including Omaha Steaks in their celebration!

Thumbnail of user monag107
2 reviews
0 helpful votes
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December 4th, 2023
Verified purchase

Great selection, arrived when they said it would. Everything was delicious. I appreciated the cooking instructions.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance! Thank you so much for the 5 star review. We’re hanging this comment on our fridge

Thumbnail of user doloresm279
1 review
0 helpful votes
  • Send Message
December 2nd, 2023
Verified purchase

They were very excited to get it and said it was so absolutely delicious. Everything was "outstanding" is what they said.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Someone just won Gift Giver of the Year! Thanks for the 5 star review.

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From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

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