Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.
Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.
When you ask for the delivery 10 days before Christmas, you do NOT want it on December 2nd. I have no room in my freezer for regular food.
* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very consistent quality! Have been very pleased with all products! You call yourself "Omaha Steaks" but you are so much more!
Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review, Marianne.
The extras from Omaha Steaks were a perfect addition. Pig ly wingle has you beat on the complete dinner. Could not do without Omaha.
It’s support from customers like you that has kept us thriving for 105 years! Thanks so much for the 5 star review.
These make wonderful gifts that last thru the year. Exceptional quality and packaging. She loved them all!
So happy to hear! This is the feedback we live for. You just WON Gift Giver of the Year!
We absolutely love the Omaha Steaks, the meat is so tender and tasty! The burgers are fabulous as well!
Gracias. Merci. Grazie. Danke. THANK YOU!
Unless I'm wrong, I thought Omaha was located in the USA. Why don't you give these phone order jobs to Americans. Shame on you no order from me.
The food livid up to its reputation. I will definitely be ordering again.
We're hanging this comment on our fridge! Thank you so much for the 5 star review. We appreciate your business and loyalty.
I have called Alex for years and he is always helpful and knows what I want. Always a good experience.
Cue the happy dance! This is the feedback we live for. Thank you so much for the five star review.
Another great variety in my freezer. I am eating at home so much more and eating healthier as well.
This is the feedback we live for! Thank you so much for the 5 star review.
Order M*******HKDB. 2 package deals. 1 came in no cool pks. *******@54 degrees. Burgers were gray. Side was a bag of liquid potatoes. Hope 2nd is better.
I have ordered three times from Omaha steaks and was ok but filets and stirps were very tough! Run for this high price
Tip for consumers:
Dont buy!!
Products used:
Filets and new york strip
Omaha use to be A business I respected trusted. Great customer service AS OF 2016 AFTER 5 YEARS OF MONTHLY ORDERING I NOTICED A BIG DIFFERENCEn CUSTOMER SERVICE AND THEIR WHOLE PROCESS. I ORDERED USED A REWARD coupon 20.00 OFF PAID ORDER ACCEPTED THE DAY OF SHIP THEY CALLED SAID I OWE 8.96 PLUS I WASNT GETTNG MY BROWNIES! MY COUPON WAS VALID I SENT THEM COPY THEY OWED ME FOR BROWNIES THW LADY COULDNT SUBTRACT 80. FROM 100.
SO FRUSTRATING GOT NO BETTER AFTER WRITING THEM AGAIN. THEY DIDNT CARE KEPT MY MONEY NO BROWNIES AND DELIVEREX 4 DAYS AFTER PROMISED DATE! IM DONE WITH THEM I SPENT THOUSANS THERE AND IF THATS HOW THEY TREAT OLD CUSTOMERS THEY CAN COUNT ME OUT!
Not worth the price. Thought we would have enough for 2 meals, but no. Not enough meat just full of filler
Great quality, easy transaction. Fast delivery and great customer service.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Your easy ordering format is awesome, as well as your amazing product.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Handicapped seniors, who cannot get out to shop, like us, are especially grateful for your high-quality product and delivery service to the house. Father is 102 plus years old, and I am 76, both on walkers.
Have you targeted your advertising campaigns to the homebound elder population? This is an untapped sector, who could benefit from your amazing company. Daddio is crazy about your apple tartlets!
Products used:
ALL
Everything arrived on time. Frozen solid the way we like it. Nice and neat packaging. Thank you Omaha.
Love hearing this! Thank you so much for the feedback. Appreciate the 5 star review!
Excellent! Quality of meat and taste was outstanding and the cost was very reasonable. We will order again.
Cue the happy dance! This is the feedback we live for. Thanks so much for the 5 star review.
We love the quality of the food offerings. We frequently order from Omaha and are never disappointed.
It’s support from customers like you that has kept us thriving for 105 years!
The foods are always shipped timely, always well packaged, always tasty, always informed from purchase to delivery.
We think you’re pretty swell too, Lynn. Thank you for the 4 star review.
We sent a complete dinner to our daughter & her hubby for their Anniversary. They were thrilled and loved every bite.
You earned the title Gift Giver of the Year! Thank you for including Omaha Steaks in their celebration!
They were very excited to get it and said it was so absolutely delicious. Everything was "outstanding" is what they said.
Someone just won Gift Giver of the Year! Thanks for the 5 star review.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
We're so sorry our sleigh was early and failed to meet your expectations. Can you please send us an email to custserv@omahasteaks.com with the subject line "Sitejabber" us so we can make this right? We look forward to hearing from you.