• Omaha Steaks

Omaha Steaks

Write a Review

Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
See all photos
How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

Rating

Timeframe

Other

Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user williamw4277
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

Always easy to order from Omaha Steaks. Shipments are received promptly. Steaks are always so juicy and tender.

Thumbnail of user barbaraf1871
2 reviews
0 helpful votes
  • Send Message
December 26th, 2023
Verified purchase

Sent lasagna, Sheppard pie, Argentina shrimp,sole stuffed with seafood, apple tartletes., bourbon bread pudding.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for. You just WON Gift Giver of the Year! Thank you for the 5 star review.

Thumbnail of user maryd2870
1 review
3 helpful votes
  • Send Message
July 10th, 2022
Verified purchase

The shrimp fried rice was too salty and the sauce it came in was very wet, The rice was not that great either. You only get eight shrimp.

Tip for consumers:
You're make out better buying from your local chinese store.

Products used:
Only the shrimp fried rice and the crab cakes.

Thumbnail of user j.b.b
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

Omaha Steaks always delivers fantastic food! Will be stocking the freezer for grilling season!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We're hanging this comment on our fridge. Thank you so much for the 5 star review.

Thumbnail of user dianeg1163
2 reviews
1 helpful vote
  • Send Message
January 25th, 2022

Made great tasting recipe with Omaha meatballs, unfortunately ate 3 meatballs, all had bone fragments

Products used:
the Meatballs. I Would like a refund on the meatballs. Don't want to eat the rest for fear of breaking a tooth. My husband piked up our meats at the Omaha steaks outlet Robinson Twp. near Pittsburgh, PA
There was no shipping.

Quality
Thumbnail of user lisah3947
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

The product, ordering and deliver speed is amazing. Why would they put 3 gifts into 2 boxes. A little embarrassing.

Tip for consumers:
I called to voice my concern and I got an apology, but I guess I was looking for something more. I spent $800 and distressed to see my recipients have to divide up their gifts, to share because they were put into shared boxes.

Products used:
flavorful grill pack

Service
Value
Shipping
Quality
Thumbnail of user billc1501
1 review
0 helpful votes
  • Send Message
November 15th, 2023

Not very good tastes bland and not much chicken not juicy enough. Although the shipping was fast.It was tasteless.

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user terria301
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

All items arrived frozen, in good condition and on date indicated. Food has been excellent

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user doreenb237
1 review
0 helpful votes
  • Send Message
February 6th, 2024
Verified purchase

Excellent!Always arrives at a quick time and nice and cold.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for!

Thumbnail of user juliaj518
1 review
0 helpful votes
  • Send Message
February 6th, 2024
Verified purchase

We have eaten 8 steaks and they have all been tender and good

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it?

Thumbnail of user hawks2
1 review
3 helpful votes
  • Send Message
September 28th, 2021

Just received my first every package from Omaha meat, I try everything that I ordered and never again

Tip for consumers:
Don't use Omaha meat

Products used:
I don't want nothing do with this business, the meats was awful, it tasted old, freezer bunt,I know I am a certified chef since 2016

Service
Value
Shipping
Quality
Thumbnail of user robertn1386
1 review
2 helpful votes
  • Send Message
December 13th, 2021

Do not even waste your time calling them. Even if they call you back it is not worth the aggravation.

Thumbnail of user donm865
2 reviews
3 helpful votes
  • Send Message
August 31st, 2023

I was not happy with my steaks. They were very expensive and very small. I felt ripped off. Last time I buy the hype.

Thumbnail of user bobh1290
1 review
3 helpful votes
  • Send Message
December 2nd, 2021

Got a $50 gift cert but can't use it unless I spend $99. Tried to buy a few polish saus can't check out. Will throw cert out

Thumbnail of user assama
4 reviews
4 helpful votes
  • Send Message
September 11th, 2019

Aweaome, excellent each n everything, nice ideas of cooking n food. Great everyhthing, quantity, taste, Keep it up

Thumbnail of user barbato664
1 review
2 helpful votes
  • Send Message
September 12th, 2023

You say we will look into problems but are never solved. You say 100% guaranteed but never have returns accepted this is a joke

Thumbnail of user elizabethc2038
1 review
0 helpful votes
  • Send Message
December 11th, 2021

I sent a box of steaks to each of my six children. They all loved the quality of the meat. Thank you.

Products used:
Steak, potatoes

Service
Value
Shipping
Quality
Thumbnail of user charlesf211
2 reviews
3 helpful votes
  • Send Message
April 15th, 2022

Received a large order haven't tried everything yet but that which I tried is really really good like the hamburger best hamburger I ever ate

Tip for consumers:
Try samplers

Products used:
Meat

Service
Value
Shipping
Quality
Thumbnail of user lisac4851
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

Love Love my experience.! Everything is always perfect.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We love, love, YOU! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user ashleya1071
1 review
2 helpful votes
  • Send Message
June 20th, 2023

3 day late delivery. Everything came HOT. No dry ice/cooler. Had to dump the entire box. Disappointed

Service
Value
Shipping
Returns
Quality
Thumbnail of user dommaf
1 review
3 helpful votes
  • Send Message
April 9th, 2020

, changed date 3 times... nothing Never again, spreading the word they suck! Ordered for my son in Arizona

Thumbnail of user instacartsa
3 reviews
6 helpful votes
  • Send Message
August 20th, 2018

I often get packaged deals to help lower the cost. Gift sets could use some variety, but people still love them.

Thumbnail of user richardc2626
2 reviews
0 helpful votes
  • Send Message
January 8th, 2024
Verified purchase

Great services and delivery
Easy shopping experience
Delivered on time
Also enjoying a gift of Omaha steaks from my family

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

#Lucky - Whoever sent that has impeccable taste. Thank you so much for the 5 star review.

Thumbnail of user ameliai21
2 reviews
0 helpful votes
  • Send Message
December 9th, 2023
Verified purchase

I ordered the gourmet gift and even paid extra to all to the order. I just was informed the Filet Mignons were not there.

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Oh no! This definitely isn't the experience we strive for. Can you please send us a message with your order number so we can make this right? We look forward to hearing from you.

Thumbnail of user kathyo362
1 review
0 helpful votes
  • Send Message
January 15th, 2024
Verified purchase

Perfect great service and products, enjoyed our steaks and burgers. May order in the future.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We hope you do! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

How do I know I can trust these reviews about Omaha Steaks?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Omaha Steaks?