• Omaha Steaks

Omaha Steaks

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Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
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How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

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Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user raymondc886
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Problem with the order was solved quickly. Very personable representatives

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Danielle J. – Omaha Steaks Rep

So happy to hear! Thanks so much for your business and loyalty.

Thumbnail of user nancym3925
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Very helpful and explained all my questions kindly

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Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for!

Thumbnail of user brendar1903
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

I have never had a product that I didn't like. I also give them as gifts.

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Danielle J. – Omaha Steaks Rep

You just WON Gift Giver of the Year! Thank you so much for the 5 star review and for your business and loyalty.

Thumbnail of user robertt3834
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Order was completed on time as promised. Quality and taste were excellent.

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Danielle J. – Omaha Steaks Rep

Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.

Thumbnail of user doloresr187
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

VI have liked everything ordered for myself as well as gifts

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Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge!

Thumbnail of user carolc2900
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Good food, easy to make with our work schedule, shipping right to my front door.

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Danielle J. – Omaha Steaks Rep

Thank you, Carol for the 5 star review! Our relationship with our customers means the world to us.

Thumbnail of user williamw4314
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Nothing but good experience Everything I have ever got was super good.

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Danielle J. – Omaha Steaks Rep

You’re making us blush, William. Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user kathyp1354
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I was very satisfied with the quality but disappointed with the amount you get for your money.

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Danielle J. – Omaha Steaks Rep

Oh no! Definitely not the experience we strive for. Omaha Steaks is committed to providing our guests with the best steak experience in the world and this is not it. Please send us your information via private message so we can make it right.

Thumbnail of user ssndrah2
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Our experience with Omaha Steaks has always been positive

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Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy!

Thumbnail of user dianes2843
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

None eventful. Personnel has always been nothing but professional and very helpful

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

This is the feedback we live for! Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user kennethj.s
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

... customer service was authentic in every way. So enjoyable, so pleasant. Thank you!

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Danielle J. – Omaha Steaks Rep

Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.

Thumbnail of user susans6404
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

The chicken with Broccoli.cheese was rather tough.

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Danielle J. – Omaha Steaks Rep

Everyone’s taste is different, and one person’s favorite may be another person’s “nope.” Let us help you find your new favorite! Can you please send us your order number so we can make this right? We look forward to hearing from you.

Thumbnail of user garyr1497
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I like your stuff. It is good quality and comes in a timely manner.

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Danielle J. – Omaha Steaks Rep

We like you too! It’s support from customers like you that has kept us thriving for 105 years! Thank you for the 5 star review.

Thumbnail of user rossa149
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Easy to order; quick to receive. Outstanding to eat

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

This is the feedback we live for. Thank you so much for the five star review. We appreciate your business.

Thumbnail of user michaelt3703
2 reviews
0 helpful votes
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December 19th, 2023
Verified purchase

As always Omaha Steaks came through with fling colors. You guys are the best

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Danielle J. – Omaha Steaks Rep

Aw, we are blushing! Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user janicef106
2 reviews
0 helpful votes
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December 18th, 2023
Verified purchase

My guests were very satisfied with their gift order and they are enjoying the meals now!

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Danielle J. – Omaha Steaks Rep

Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user doloresm280
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Nice to find easy meals in my freezer without having to leave the house.

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Danielle J. – Omaha Steaks Rep

You have excellent taste! That’s one of our favorites, too. Thanks so much for the 5 star review.

Thumbnail of user cynthian1030
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

The products are always wonderful and I've never had any delivery problems

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

There’s no misteak about it, we love you too! Thank you for the 5 star review.

Thumbnail of user nancyd1130
2 reviews
1 helpful vote
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December 1st, 2023
Verified purchase

You guys are great! I just wish you wouldn't send me so many texts and emails!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We love you too, Nancy. We will make sure to pass this feedback on to our Marketing Teams.

Thumbnail of user judys1800
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

I love all the meats and seafood, and everything is packed perfect!

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Danielle J. – Omaha Steaks Rep

We love you too! Thank you so much for the 5 star review, Judy!

Thumbnail of user ronaldd1033
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I am still eating but have no complaints. I will be back.

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Danielle J. – Omaha Steaks Rep

We think you’re pretty swell too, Ronald. Thank you so much for the 5 star review. I will make sure to pass this feedback on to our Product and Development Team.

Thumbnail of user bobs2284
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Also been with experience wish told me when gifts arrived kids didn't knowledge them

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user davidm10490
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

At this time I have no additional comments for this particular order.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy! Thank you for the 5 star review.

Thumbnail of user sandrao1121
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Steaks were delicious and other items received were excellent too.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

You’re making us blush, Sandra! Thank you so much for the 5-star review.

Thumbnail of user garyc518
2 reviews
0 helpful votes
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December 1st, 2023
Verified purchase

Ordered gifts for my friends and family!

Have used you for many yrs and well satisfied!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it? Thanks so much for the 5 star review, Gary! We are grateful for your business and loyalty.

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From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

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