• Omaha Steaks

Omaha Steaks

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Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
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How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

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Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user debbieh1472
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

So far, the meat has been excellent. Shipping was expensive and did not arrive timely. Thank you, this was our first order of meat.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Gracias. Merci. Grazie. Danke. THANK YOU!

Thumbnail of user randyw976
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Family was up for the weekend and everyone asked where did you get the meat. OMAHA...

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Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for.

Thumbnail of user lorig951
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I'm a repeat customer and that's because the food, especially the meat is very good

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for. Thank you so much for your business and 5 star review.

Thumbnail of user robertm10068
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Orders are received as promised. 1 time ann order wasn't and the dry ice and content was thawed. Omaha promptly sent a replacement order.

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Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy!

Thumbnail of user ruthd1053
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

The ordering process and shipping by Omaha Steaks is great. The steaks received had 1/2 inch of fat on one side. Had to cut it off.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

If you’re not happy, we’re not happy, Ruth! Our 100% satisfaction guarantee is the real deal. Can you please send us a private message to custserv@omahasteaks.com so we can turn that frown upside down!

Convenient plus Quality
February 6th, 2024
Verified purchase
• Previous review

Really enjoy the meat and prepared items I have received. Would like more packages without the side items (i.e.,Desserts and potatoes).

Thumbnail of user paulk2759
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

We ordered the burger special...they are the best! So hope to order these again!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

This is the feedback we live for! Thank you so much for the 5 star review.

Thumbnail of user sherryl618
1 review
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

No complaints from ease of ordering. Receiving and the value for the products!

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Danielle J. – Omaha Steaks Rep

It’s support from customers like you that has kept us thriving for 105 years!

Fantastic
May 4th, 2024
Verified purchase
• Previous review

EVERY thing was great. Easy to prepare with the instructions.

Thumbnail of user rdavidb
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Order was packaged VERY WELL and shipped in a timely manner, as always!

Never been disappointed with any order.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We think you’re pretty swell too, David! Thanks for the 5-star review.

Thumbnail of user bobs2436
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

So far, I've had a couple of orders. The quality is great. My only complaint is getting multiple e-mails daily. Once a week is plenty. I'm a single man and it takes me several weeks to eat all the food that comes in each order.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

You’re making us blush, Bob. We will make sure to pass on your feedback about the marketing emails!

Thumbnail of user peterc2560
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

We initially were gifted with an Omaha Steaks assortment by my sister-in-law, and were quite impressed with the quality of your offerings...not only steaks, but pork, frankfurters, chicken and even those incredibly delectable Caramel Apple Tartlets! We've since ordered another package of Omaha Steaks goodies, and intend to order more as our supplies run out. Keep up the good work!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it?

Thumbnail of user nancyw2666
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Easy to order; arrived quickly. Didn't really care for the filet mignon. Really like the burgers we ordered.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So sorry to hear you weren't a fan of the filet mignon! Feel free to reach out to us via Direct Message at custserv@omahasteaks.com, your 100% guaranteed satisfaction is our #1 priority.

Thumbnail of user fredb1020
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

I had tried to pick a collection of ready to eat things?
As kind of thank you to my family,
And I got me a big time winner!
Omaha steaks dinner,s!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

You’re making us blush, Fred!

Always a pleasant shopping trip,!
April 5th, 2024
Verified purchase
• Previous review

Never a bad experience, For my fsamily, friends or myself

Thumbnail of user joshuac2345
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

No problem with my order, tasty and fresh and right on time

Thumbnail of user katherineb1442
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Just pick the number of servings needed and thaw the needed amount.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear you enjoy the portions! Thank you so much for the 5 star review.

Thumbnail of user donnam4411
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Ordering was easy very considerate in the process in ordering and packed very well

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear! Thanks so much for the 5 star review.

Thumbnail of user leej860
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Meat was all good and tender. The box was not tore and meat was still frozen

Thumbnail of user geriu7
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The quality is very good. The size is good. The taste is great. Too many e-mails.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We will forward your feedback to our email marketing team! We appreciate your business and 5 star review.

Thumbnail of user michaelm14913
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

On time and tasty! Delivery was smooth and on time...The food was great...deserts were very tasty

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance! Thank you so much for the 5 star review.

Thumbnail of user davidw8323
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

No problem ordering…excellent service…AND great delivery time. Will order from you again. Thanks

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear! Thank you so much for the 5 star review.

Thumbnail of user judyg1818
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

We love your products, especially the apple tartlets!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We love you! Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user eileeng313
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Excellent products and customer service, fast delivery. Very happy with everything.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear you had a great experience. Thank you so much for the 5 star review.

Thumbnail of user rh846
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Very easy. Liked the option to press 8 & be called back

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Appreciate the feedback. Thank you so much for the 5 star review.

Thumbnail of user andyc648
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

So far we have never had any bad food with you people just keep up the great work!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We're hanging this comment on our fridge! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user briank2696
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Have not been disappointed with anything I've ordered.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

So happy to hear! Thank you so much for your business and the 5 star review.

Thumbnail of user davide3249
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Outstanding service and the best quality of meats, always to grade

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge!

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From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

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