• Omaha Steaks

Omaha Steaks

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Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
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How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

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Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user stephenb2570
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

I love gifting the large value package. The meat selection is always fantastic.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Someone just won Gift Giver of the Year!

Thumbnail of user marieb1367
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

We have been getting Omaha Steaks for years. Always a delight. Great quality.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We're hanging this comment on our fridge! Thank you so much for the 5 star review.

Thumbnail of user anitaw504
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

The meats,fish,casseroles and desserts are all wonderful. Always delivered right on time.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

It’s support from customers like you that has kept us thriving for 105 years!

Thumbnail of user robertf4284
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Greetings. Great tasting burgers but could be priced cheaper for long-time customers

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Thank you so much for the 5 star review. We will make sure to pass this feedback on. Thank you for being a valuable customer!

Thumbnail of user dalynns
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

My son got me a box for Father's Day last year. We have been buying ever since. Great quality and reasonably priced. Love that there are individually wrapped. Makes for easy selection.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it?

Thumbnail of user roxl2
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

ORDERING WAS EASY WITH QUITE A VARIETY TO CHOOSE FROM. ORDER ARRIVED ON TIME AND PACKAGED BEAUTIFULLY, INCLUDING DRY ICE. WIDE SELECTION OF BURGERS... INDIVIDUALLY AND NICELY PACKED. GREAT PRESENTATION TO BOOT! EXCELLENT CHOICE AND QUALITY.

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Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for.

Thumbnail of user eddiea195
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Who is the great experience in ordering and receiving shipment with great quality food I will definitely order again

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Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it?

Thumbnail of user merryd17
2 reviews
0 helpful votes
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June 21st, 2024
Verified purchase

Glad the local store is open again after the storm. Best chicken breasts ever. Tried some new items, too.

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Danielle J. – Omaha Steaks Rep

There’s no misteak about it, we love you too!

Thumbnail of user michealk65
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Most of the times all food is great, however the pork bacon burgers did not meet our expectations. Dry and too thick.

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message so we can make it right.

Thumbnail of user pamf542
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

So far so good, excellent meat products. Highly recommend.

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Danielle J. – Omaha Steaks Rep

We love you too, Pam! Thank you so much for the 5-star review.

Thumbnail of user robertaaa
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Very satisfied with the products I ordered and received.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge!

Thumbnail of user brucef683
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

As usual, you did a terrific job! We have been customers for years and will continue to be customers. Thank you.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it? Thank you so much for the 5 star review.

Thumbnail of user ralphm812
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Always the best beef & prepared dishes & quick shipping. Thanks.

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Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy!

Thumbnail of user mikec3261
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

My kids ordered for my birthday and I liked them so much I ordered them again

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Danielle J. – Omaha Steaks Rep

We love you too, Mike!

Thumbnail of user davids12493
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Everything is absolutely stunning. Service, quality, and the steaks are wonderful!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy!

Thumbnail of user margaretea1
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Just perfect for me. Excellent quality and arrives on time.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge!

Thumbnail of user robertk4404
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Excellent mix of steak, burgers, chicken, beef for a great holiday with the family

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Gracias. Merci. Grazie. Danke. THANK YOU!

Thumbnail of user karenb5359
2 reviews
0 helpful votes
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June 5th, 2024
Verified purchase

Generally, we enjoy the products we purchase from Omaha Steaks but find that smaller households - - i.e. 2 people - who also do not have a huge freezer in which to store items are penalized as we can't order the minimum dollar amount of $159 or more to use any discounts or get a break on shipping. I received a $50 gift card for delaying delivery of an order around the holidays but lost it because I couldn't use it as I had to spend over $159 - if it could have been split into two $25 gift cards, it would have been used. Another frustrating issue is that when we find something we really enjoy, many times it is discontinued. The steak fries disappeared for months and finally resurfaced but the Fire Roasted Lemon Garlic Tilapia disappeared (although the Garlic Herb Flounder is a good alternative). And lastly, we love the Hunan Orange Chicken, it is tasty and a quick meal but the serving size is not enough to satisfy two people who are not hugh eaters - a few more pieces of chicken would be nice.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We appreciate the feedback and will make sure to pass this on. Thank you for the 4 star review.

Thumbnail of user daned55
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Long time Customer, very satisfied! Easy Delivery!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

It’s support from customers like you that has kept us thriving for 105 years!

Thumbnail of user christinas1904
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Great food always,! Help with getting my membership from rep, very thankful!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it?

Thumbnail of user lilliana80
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

Ordered things specific for a special birthday occasion! Got it all in plenty of time.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge!

Thumbnail of user dianew2067
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Omaha only used one dry ice pack that only covered 1/2 the bottom of cooler. This allowed 1/2 of items to defrost and arrive soft and melted.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We’re sorry to hear about your experience; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message at custserv@omahasteaks.com so we can make it right? We look forward to hearing from you.

Thumbnail of user vickeyr16
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Received our burgers and so far all we've tried have been great!
Everytime I fix us a couple I say to myself - "I don't know how I do it" -
between Omaha and me - darned good burgers!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We couldn't agree anymore! The burgers are one of our favorites as well. Thank you so much for the 5 star review.

Thumbnail of user michaelv2293
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

I thought the first order was too good to be true. Our second order was just as good. They have a new customer.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for.

Thumbnail of user lorrained363
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Very easy to order. Burgers are delicious, even my 11 year old grandson who is a picky eater loved the burgers, they are his new favorite food. Am very pleased with my purhase

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for!

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From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

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