• Omaha Steaks

Omaha Steaks

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Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
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How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

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Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user cynk6
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Omaha Steaks is the best! The food is fabulous! I find that the burgers make great meatloaf! Awesome!

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Danielle J. – Omaha Steaks Rep

Cue the happy dance! This is the feedback we live for.

Thumbnail of user kayek36
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Everything went very quickly and smoothly It was a great experience

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

There’s no misteak about it, we love you too!

Thumbnail of user susanr819
2 reviews
1 helpful vote
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June 21st, 2024
Verified purchase

You cannot find this quality in the stores. I do wish, though that your prices were a little less.

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Danielle J. – Omaha Steaks Rep

Thank you so much for the 5 star review. We appreciate your business and loyalty.

Thumbnail of user thomasd2888
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Shipping was great and most of the products were good

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Danielle J. – Omaha Steaks Rep

Oh no. We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message so we can make it right.

Thumbnail of user artc151
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Product was okay just got to many emails afterwards also a little pricey

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We will make sure to share this feedback with our Customer Team! Appreciate your business.

Thumbnail of user shirleyt1001
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Have no problems with ordering, delivery, quality of items. My problem is with the packaging which is extremely difficult for an older person to open the boxes without using a knife. The packaging needs to be redesigned to make it easier to open the boxes.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We appreciate the feedback. We will make sure to share this with our Logistics team. We appreciate your business and loyalty.

Thumbnail of user marshab404
1 review
0 helpful votes
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June 4th, 2024
Verified purchase
• Updated review

Love that I gwt my favorite item sent to my with my subscription that delivers every three months! Perfect timing for my husband and myself!

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Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge!

Yum
January 8th, 2024
Verified purchase
• Previous review

Easy order process
Early delivery
Yummy steaks and burgers!
Can't wait to try other items!

Thumbnail of user lawrenceg305
3 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

I wasn't really happy with these, I found them to be on the fatty side and hard to chew. I will not be ordering them again.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Oh no! We’re proud of our world-famous steaks and even prouder of our 100% satisfaction guarantee. Please send us your information via email (custserv@omahasteaks.com) so we can chat and figure out what went wrong so we can make it right.

Thumbnail of user stevem3731
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

The burgers were very good. Did not shrink. Were just the right size 6oz. Very happy with our purchase!

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Danielle J. – Omaha Steaks Rep

So happy to hear! The burgers are one of our favorites too!

Thumbnail of user richardc5089
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

On time great food on time delivery excellent deals I will be ordering the 30 dollar specials as I have more choice in what I can order

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Danielle J. – Omaha Steaks Rep

Gracias. Merci. Grazie. Danke. THANK YOU!

Thumbnail of user stepheng2227
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Very happy with quality and timely delivery. Saves me time since I can depend on efficient and dependable response every time.

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Danielle J. – Omaha Steaks Rep

It’s support from customers like you that has kept us thriving for 105 years!

Thumbnail of user janb963
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Other than my dissatisfaction with Fed Ex delivery service, I have had great food and service from Omaha Steaks.

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Danielle J. – Omaha Steaks Rep

So sorry to hear about your dissatisfaction with FedEx! Definitely not the experience we strive for.

Thumbnail of user chary5
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

I can always rely on items to be delivered on time and, even more importantly, taste great!

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Danielle J. – Omaha Steaks Rep

This is the feedback we live for! Thank you so much for the 5 star review.

Thumbnail of user davide1170
2 reviews
0 helpful votes
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April 23rd, 2024
Verified purchase

Fast delivery - high quality - everything we have ever ordered has been excellent. On the rare occasions we had a problem it was handled immediately to our satisfaction

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.

Thumbnail of user louisal34
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Products I purchased were of the highest quality. I do not purchase meat anywhere else.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

This is the feedback we live for! Thank you so much for your business and loyalty!

Thumbnail of user williaml1797
2 reviews
0 helpful votes
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June 4th, 2024
Verified purchase

First piece of salmon cooked was spoiled.Have ordered it often and it has been fine.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Oh no! So sorry to hear about the Salmon! Our 100% satisfaction guarantee is the real deal. Can you please send us a Direct Message to custserv@omahasteaks.com, so we can turn that frown upside down? We look forward to hearing from you.

Thumbnail of user dianeb3091
2 reviews
0 helpful votes
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April 25th, 2024
Verified purchase

I have always been highly satisfied with the quality of food offered from Omaha.
Delivery times are always spot on with approximations given at the time or order.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy!

Thumbnail of user kathyc1756
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Delicious burgers. I splurged to purchase them and will order again when I can afford it.

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Danielle J. – Omaha Steaks Rep

You have excellent taste! The burgers are one of our favorites, too

Thumbnail of user mildredh127
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Order went smoothly and shipping was timely. Do wish the size of the meals would increase some seems that they are getting less meat put in them

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

We appreciate the feedback. We will make sure to share this with our product and development team. Thank you for the 4 star review.

Thumbnail of user judyh1768
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

I ordered a package when there was a special with free shipping - so far I am very satisfied.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance! Thank you so much for the 5 star review.

Thumbnail of user cindyh1514
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Cooks up nicely and retains it's juices...Will definitely order again,,

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance. This is the feedback we live for.

Thumbnail of user elizabetha2259
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Extremely quick as usual to put an online order through with no waiting on hold. Order went right through and arrived on Thursday evening exactly as promised. Packing is always excellent. I am looking forward to "hamming it up" on Easter Sunday!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Hope you had an amazing Easter dinner. Thanks for letting us be a part of your celebration.

Thumbnail of user isism10
2 reviews
4 helpful votes
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June 4th, 2024
Verified purchase

Good quality and good value.fast and reliable shipping.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Thank you, Isis! Our relationship with our customers means the world to us!

Thumbnail of user williamsont5
2 reviews
0 helpful votes
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June 4th, 2024
Verified purchase

Everything I've gotten is top notch! Steaks, chicken, salmon, sides... All delicious!

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy!

Thumbnail of user deborahb3296
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

You sell an excellent product. I don't have to worry about Fake meat.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Gracias. Merci. Grazie. Danke. THANK YOU!

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From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

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