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Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.
Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.
I have been a customer for a long time and have always had a good experience. Staff are friendly and helpful. Food is top notch!
This last order was for the several different hamburger patties. I have ordered them before, and I will order them again.
We couldn't agree me! The burgers are one of our favorites! So happy to hear you are a fan. Thank you so much for your business and loyalty.
Sent to my son for Father's day and it came when scheduled, packed with dry ice in a styrofoam chest. They can't stop talking about how delicious the meat was.
Someone just won Gift Giver of the Year! Thank you for the five-star review.
Been ordering and enjoying for decades... it only gets easier. Thanks for all you do, For Quality Control and for shipping accuracy
Cue the happy dance. This is the feedback we live for. Thank you so much for your business and 5 star review.
Bought gift for daughter... and a new year gift for prosperity
It was great. The customer service is very helpful. The food is wonderful. Reward bonus is great. Fast delivery. Thanks Omaha YUM.
Cue the happy dance. This is the feedback we live for!
I having been buying from Allen Brothers for over twenty years. In the last year or so the quality has declined, despite the extremely high prices for USDA Prime. They use UPS for delivery. On two or three occasions, the meat was on the non air conditioned truck in very high heat for up to twelve hours ( and who knows how much longer in the UPS a facility) and arrived with much of it defrosted, with a $27.99 delivery charge!
My experience, so far with Omaha has been excellent accept trying to figure out how to apply my rewards points. I sent an email to their customer service.
Nothing makes us happier than when you’re happy! We would be happy to help with your rewards points! Let us know what questions you have.
Delivered as expected, great variety that I choose and priced to help my budget. Packaged to help with what my family needs are.
Nothing makes us happier than when you’re happy!
This is my 2 time in signing up. With the subscription plans.Yes some items can be pricey, but use your coupons, and it is cheaper for me than driving out to the store, here you get good quality products, as with the store half the time,, you can't get what you want. And poor quality, and meat that is full of fat, and grissle.
It’s support from customers like you that has kept us thriving for 105 years!
I order steaks for my son for his birthday and Xmas. After I ordered, I found out he would not be in town the date of his delivery. I called and asked the delivery to be delayed. One phone call and was told they would change it. The next day, they gave me follow up call to say it was done. For years I have been ordering from Omaha. Each and every time it is a pleasure to deal with those on the phone.
We think you’re pretty swell too, Perry! Thank you for the 5 star review and your business.
Order # *******-001
Looking forward to a BBQ'd steak for dinner on Father's Day, sat down to a major disappointment. Steak was tough, gristly and not much flavor. My wife's jaw was sore from chewing so much. Everything else in package seems okay so far. Will think twice about reordering in the future.
* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Oh no! Definitely not the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com so we can look into this and make this right? We look forward to hearing from you.
Getting regular shipments of Omaha steaks has made my life easier. I prefer it to the grocery store.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
I keep getting emails, threatening my point total if I don't buy something by the end of the month. WTF?
We make it easy and convenient to unsubscribe to our marketing emails! Just scroll to the bottom of an email from us and click on the “unsubscribe” link. You’ll be opted out of receiving any future emails other than those with order details. If you’re still receiving emails after unsubscribing, just send us a direct message with your email address and we’ll quickly remove you from our list.
Helped recover a lost package. Costumer service went above and beyond to help out. Excellent product!
We’re hanging this comment on our fridge!
My order's delivery was delayed, without adequate notice by the shipper, by 24 hours in some very hot days. When I opened the container from Omaha Steaks, the dry ice was gone and the meat had thawed. I called to explain the situation and a friendly sales associate listened to my complaint, and immediately issued a refund and advised me to dispose of the steaks and burgers ordered, just in case. The refund posted the next day.
So sorry to hear about the delivery of your Omaha Steaks. Definitely not the experience we strive for, but happy to hear we were able to take care of you. Let us know if you need anything in the near future.
We ordered again after a few years. Everything was great as expected except the jumbo franks have no flavor compared to Nathans or Hebrew National. Unfortunately most of the combo orders include the franks.
We're sorry to hear you aren't a fan of the jumbo franks. Can you please send us a direct message to custserv@omahasteaks.com with the subject line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.
Been buying from Omaha Steaks for many years. I buy for myself and as gifts for family.
Nver compare Omaha prices with supermarket prices. Sure, they will be more expensive, but the difference is like night and day. When it comes to steaks, buy quality.
We’re hanging this comment on our fridge!
I have only tried all of the burgers and they are all delicious. I hope to add more cuts and variety to my shipment soon, God willing.
Nothing makes us happier than when you’re happy!
I laid in a supply of groceries for Independence Day. I ordered the protine from Omaha and Igot carried away. I ordered too much and I'm still eating it in and July. I Loved it all.
Welcome to the family!
The ease of placing my order and the quality of the merchandise was top notch. I will definitely order from them again.
We think you’re pretty swell too, Amy! Thank you for the 5 star review.
I have purchased Omaha meats both at a retail store and through the delivery service. Both were exceptional experiences. The staff is very knowledgeable and helpful. The on-line ordering is simple, efficient, and effortless.
There’s no misteak about it, we love you too!
This was a very easy choice to make. The purchase was easy, the prices were good and the food is soo good, wish I could buy more right now.
It’s support from customers like you that has kept us thriving for 105 years!
Steaks are usually nice and tender but lately have had some with gristle. Becoming must more expensive as well
We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com so we can make it right.
Pork and chicken very small. Not as advertised.
I'll buy my meat at our commissary. It beats what you sale. Thank you.
We’re bummed that you didn’t absolutely love our pork or chicken. Can you please send us a private message so we can figure out what went wrong and make it right! We look forward to hearing from you.
Easy site to navigate and understand. Food is always delicious.
Too many "sale offers" offered so frequently.
Reward cards and points should not expire - you're saying the order never happened.
Not a fan of the new cooler - doubtful the chill will last during a summer workday.
We think you’re pretty swell too, Tony. We will make sure to pass on the feedback in regards to the new cooler, reward cards and points and the sale offers.
The food is great it's just I thought I would get the same amount of food as my previous order and there was no spice
Oh no! So sorry to hear that. Your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com so we can make it right.
Gain trust and grow your business with customer reviews.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
It’s support from customers like you that has kept us thriving for 105 years!