• Omaha Steaks

Omaha Steaks

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Overview

Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.

  • Service
    100
  • Value
    105
  • Shipping
    93
  • Quality
    97

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 87.7%
Positive
550
Neutral
9
Negative
68
26
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How would you rate Omaha Steaks?
Top Positive Review

“All Star”

Patricia C.
9/13/24

Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.

Top Critical Review

“UPS shipping of frozen food is Horable”

William H.
7/22/24

Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.

Reviews (772)

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Reviews that mention popular keywords

omaha steaks (168) customer service (71) gift card (16) pork chops (18)
Thumbnail of user sharons3618
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Absolutely delicious stuffed flounder. I was very satisfied with my order

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Danielle J. – Omaha Steaks Rep

Yum! This is one of our favorites as well! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user tylern166
2 reviews
0 helpful votes
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December 4th, 2023
Verified purchase

Steaks and hamburgers were delicious! We really enjoyed them!

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Danielle J. – Omaha Steaks Rep

This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user robertac368
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Wonderful food and great delivery using UPS. Thank you!

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Danielle J. – Omaha Steaks Rep

Cue the happy dance! Thank you so much for the 5 star review. We appreciate your business.

Thumbnail of user traceys624
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Ordered a variety pak. It arrived in a timely manner.

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Danielle J. – Omaha Steaks Rep

Thank you, Tracey! Our relationship with our customers means the world to us. Thank you so much for the 5 star review.

Thumbnail of user andreab1853
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Excellent service from representative taking my order

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Danielle J. – Omaha Steaks Rep

Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.

Thumbnail of user ellenk358
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Everything was as expected and the taste of the meat was exceptionally delicious

Thumbnail of user johnf5578
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Love the steaks and all the extras. Just the right portions to eat and feel full.

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Danielle J. – Omaha Steaks Rep

Nothing makes us happier than when you’re happy! Thank you for the 5 star review.

Thumbnail of user debrah1676
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Great quality and portions!will use for Christmas gifting

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Danielle J. – Omaha Steaks Rep

You’re making us blush, Debra! Thanks so much for the 5 star review. So sorry about your lost order, happy to hear it was taken care of.

Thumbnail of user donnaa1662
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Love Omaha Steaks. Our personal shopper is wonderful to work with and very helpful

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Danielle J. – Omaha Steaks Rep

We’re hanging this comment on our fridge! Thanks so much for the 5 star review.

Thumbnail of user joanm1419
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Delivered on time and great prices. I am a regular customer.

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Danielle J. – Omaha Steaks Rep

Customers like you are pretty rare! Get it? Thanks so much for the 5 star review.

Thumbnail of user cheryla981
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Everything was really great and fresh. No complaints.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Cue the happy dance! Thank you so much for the 5 star review.

Thumbnail of user pattyg540
1 review
1 helpful vote
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December 1st, 2023
Verified purchase

I order several times a year. Delivery is as stated and arrives frozen. Food choices are plentiful.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Hey, new bestie! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Thumbnail of user maryk3943
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I always have difficulty applying the reward points and E-Reward cards

* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user charlesp2177
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Great items at a good price. Will order again in the near future.

Thumbnail of user daniellej567
Danielle J. – Omaha Steaks Rep

Gracias. Merci. Grazie. Danke. THANK YOU!

Thumbnail of user kevinm114
4 reviews
3 helpful votes
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April 3rd, 2015

The steaks are very good.The only thing is annoying is they email blast you all the time.

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From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.

Company Representative

Thumbnail of user daniellej567
Danielle J.
Typically responds within 5 days

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