- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Omaha Steaks has a rating of 4.3 stars from 772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift, and hot dogs. Omaha Steaks ranks 4th among Food Delivery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Deliveries are speedy and accurate. A great variety of items for selection and competitive prices. With the exception of a few tough steaks, I have enjoyed all purchase. Exceptional delivery by UPS this time.They put the box in my outside chair away from view. I would appreciate smaller Styrofoam boxes.
Ups gives no priority on delivery of frozen foods and frequently delivers late afternoon or eve. With no ice left in chest and the bottom of the chest warm to the touch as if it sat on the steel floor of the truck all day.
So far we have never had any bad food with you people just keep up the great work!
Love ordering from Omaha. Great products & pricing. Excellent delivery.
Nothing makes us happier than when you’re happy!
Ordering is easy, delivered on time & packed great.
Omaha steaks is hands down the best mail order food company or any company for that matter. Product is always excellent & their customer service is second to none! This is definitely a winning combo! Plus their packages of meat are so easy to open! Instead of trying to cut the cry o vac, their packaging simply peels open! Convenient & practical, not to mention great tasting always!
We’re hanging this comment on our fridge!
Good delivery experience. Good product. Will reorder again.
We’re hanging this comment on our fridge! Hope to see you soon!
Easy ordering, and it arrived on time with no problems. Excellent meat quality.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
My last order arrived with no dry ice left resulting in some of the items (not all) thawed. That said, overall, I very satisfied with the quality of the meats. Especially the Private Reserve filets.
Oh no! So sorry to hear about the dry ice. But, happy to hear you were satisfied with the quality of the meat. Hope to see you soon!
Fast service Great taste steak burgers Looking forward to next automatic shipment
Thank you so much for the 5 star review. As a thank you for subscribing, we’ll send you a FREE bonus gift (valued at $19.99+) on every third shipment you receive.
It was relatively easy to pick which items we wanted.
Thank you so much for the 5 star review and your business!
The product I ordered had been compromised and when I called customer service, they did not hesitate to let me know that they were going to take care of the order and ship out a new one.
Thank you for the feedback. We hope your order arrives and it is everything you imagined! Let us know if you need anything in the near future.
Can't beat your quality and service, you have a great product, and variety to choose from, plus a specials to choose from, thru the year, especially holidays
Cue the happy dance! Thank you so much for the 5 star review.
Unfortunately it has taken several days and representatives to place my order. Was supposed to be 2 orders. Each staff claimed different policies. Today I'm ending up with one small order. And I'm done. This will be my last order. To frustrating.
We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com so we can make it right. We look forward to hearing from you.
The steaks,hamburger,franks were great. Not crazy about the cake I ordered. The bread was good.
So happy to hear you enjoyed the steaks, burgers, and franks! We would be happy to look into your order and see what went wrong with the cake you ordered. Your 100% guaranteed satisfaction is our #1 priority. Please send us your information via private message to custserv@omahasteaks.com so we can make it right.
Customer service and shipping has been excellent. The meat and sides we have tried have all been tasty. I just think the prices are a bit high. Also, the amount of junk mail we have been receiving is ridiculous. Why pay the expense and waste resources on a current customer?
We appreciate the feedback. I will make sure to pass this on to our Marketing Team.
I am always sure that my Omaha Steak food will be top quality and butcher shop fresh. I've never been disappointed with the products, and I suspect they are even safer than local store-bought meats. They are vacuum sealed and hard frozen, with no thaw in transport. They go straight into my deep freezer and only thaw out for mealtime. I'm a junkie for their classic blend seasoning too. I like it on meat and veggies.
Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review.
Both ice chests had 2 dry ice packs, with plenty of ice remaining. So, all items were frozen solid, except for one artisan flatbread that was a little soft in the middle. Not a problem, though. This experience was far superior to my last experience I reviewed about several items not frozen solid, but still cold, especially the marinated salmon fillets which were soft &, thus concerning. That last order had only one dry ice pack, & it was completely depleted. Hope you continue using at least 2 packs per ice chest like this order. Thank you.
Appreciate the feedback. Will make sure to share this with our fulfillment center. Thank you so much for the 5 star review and your business!
I exactly followed the instructions given by OS, using the lower time given (50 minutes@350*F). ALL of the seasoned liquid filling (didn't taste like traditionally used butter...and who knows what it is?) drained out onto the pan while baking. The chicken was stunningly tougher than any chicken I have eaten in my life. And the crust was hard as a rock and WAY too thick. Trust me, and steer clear of this horrible item! Completely and utterly unappetizing!
Oh no! This definitely isn't the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.
First and last order for me from Omaha Steaks. Chicken Cordon Bleu is NOT as pictured on their website! These things have a full 1/2 inch of heavy breading all around--fully half the entire weight of the item, and with less than 2-3oz of chicken and almost zero ham inside. What a ripoff!
I had forgotten what good meat should taste like! So good.
Cue the happy dance. This is the feedback we live for! Thank you for the 5 star review.
Everything is good except I think there are too many hamburgers.
Appreciate the feedback and the five star review! We will make sure to pass this on to our Product and Development Team.
So far I have been 100% satisfied with the everything I have received. Currently I have more than I need because of a party we to cancel. I will be buying more at a later date.
Gracias. Merci. Grazie. Danke. THANK YOU!
I never had any problems with the quality of the product, but I seem to have issues when I order the product. I submit my order and a few times I got a email telling my order was not completed and I have to start all over again.
Oh no! Definitely not the experience we strive. Please let us know if there is anything we can assist you with! Happy to help!
VIP SUBSCRIPTION PLAN
GREAT PRODUCTS
ONE OF THE BEST DECISIONS WE'VE MADE
GREAT FOOD DELIVERED TO OUR DOOR
Customers like you are pretty rare! Get it?
Gain trust and grow your business with customer reviews.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
We're hanging this comment on our fridge! Thank you so much for the 5 star review. We are grateful for your business and loyalty.