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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Muy bien detallada la descripción de cada servicio que ofrece.
The booking was smooth, and was followed up by a friendly and helpful phone call from the company.
They charged certain amount to my credit card that were not agreed upon. I won't recommend this agency. Careful
I always book with one travel for way booking and best price guarantee
Not so good, First agent never told us about luggage restrictions. And since the date we purchase the tickets, the time between flights have only increased.
Thank you for your feedback
I had a very disappointed about this site they have a good review but not for me I never but anything from then is the worts service they charge me much money and they don't want to help you just want your money
We have reached out to the passenger to obtain additional information so we can assist with the concern.
Awesome, I have been using One Travel for 6yrs now and love it. Booked flights, hotels, and car rentals from Fl to Cali. Always the best rates. When I picked up my car the lady workin, said "Wow, you gotta good rate".
It was a good experience overall but too much time to be completed...way too much steps...no one can wait that much before paying a ticket...we loose precious time...furrhermore what s the purpose of all these marketing effort...you try way too hard...
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Great site we used it before.easy to use and prices are good
I had selected a bundle when I started to book and it disappeared. I had wanted to check a bag each way for $55.00 each way. The original trip was 387.88 and then the $110.00 for baggage. That was before seat selection. Can you fix my reservtion?
Customer concern has been resolved.
Horrible experience the worst nightmare, I have spent 4 hours and a lot of money to correct a letter on my plane ticket name and no one knows how to help. All they offer me are more and more insurances
Customer concern has been resolved.
It was very easy to follow instructions and made my booking an easy and quick ordeal.
Now hopefully I can relax and wait for my trip to come up.
Fast, easy and reliable. A great price at the last minute.
Horrible web sight to work. Popup constantly the site did not give me an option for luggage for return trip so booking it separately at a later time cost me money and time. I could
not do it on the sight where it says add luggage so I had to sit on hold to have a representative add it for me at a higher cost. Very unsatisfied
Customer concern has been resolved
The service is exceptionally good. Thank you. Continue giving such services.
Overall good, minor issue was were not able to select seat via booking and learnt from internet that we some seat selected may cost more due to more leg rooms
Very impressed in a time of need to get to a funeral on a extremely tight budget
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to the passenger to obtain additional information so we can assist with the concern.