website thubmnail of Origin
How would you rate Origin?
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GB
2 reviews
1 helpful vote
Follow Graham M.
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Over 20 games that I cannot get access to.
Lot of games!
Useless American/Indian rip-off.
Complete and utter trash!

Date of experience: December 29, 2021
Louisiana
1 review
2 helpful votes
Follow Marisa D.
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I wish Origin improved with time like a fine wine. Origin is more like some sort of bleu cheese whose aging went horribly wrong at some point. It just gets worse and worse, too. The Origin client itself runs very slowly and often encounters problems simply launching, running, saving games. Essentially basic functionality. This only gets worse when you add in more content, for example; The Sims Franchise. EA has this shiny membership, as well. DO NOT TAKE THE BAIT, IT IS A TRAP. I got the membership for 1 year for free through a promotion. I added some games to my library, played a few of them. I own all of the Sims 4 content, save the Digital Deluxe version of the base game. Eventually my membership ran out. However, the games that were added with the Membership stayed in my library with a fun notification of "Membership Expired, reinstate to play." Fast forward, I purchased these games on Steam. Now Steam needs Origin to launch in order to play the games. Origin thinks I need my membership reinstated to access the games. Cue endless loop of games never launching. That's just one fun example of the joyous ride that is the overly sour Origin platform. In addition to a launcher that barely runs at the best of times, their support is next to useless, unfortunately. Three tickets where I carefully explained that I was trying to buy a product that somehow lists as owned despite not owning the item, the customer support representatives stated 'fixed' and closed the cases. I never did get to buy that product. I cannot UNrecommend strongly enough. If you didn't buy the Sims franchise all those years ago, EA, I would never use Origin if I could get away with it. -10/10 stars.

Date of experience: May 11, 2022
Australia
1 review
0 helpful votes
Follow Jemilla H.
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Constant updates
September 14, 2021

This app is just UTTERLY infuriating, always updating which always takes hours, and is just such a tedious waste of time. I just want to play my fkn game.

Date of experience: September 14, 2021
Oklahoma
1 review
0 helpful votes
Follow Gabriella S.
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I $#*!ing hate orgin
April 22, 2021

I already bought sims four and it still won't let me $#*!ing play the game that I bought don't buy from them!

Date of experience: April 22, 2021
Ohio
6 reviews
13 helpful votes
Follow Brian A.
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Not as good as Steam in terms of price, but has excellent customer support complete with live representatives and phone support. Also has EA exclusives like Dragon Age, Mass Effect, and Battlefield.

Date of experience: February 1, 2015
Ireland
1 review
0 helpful votes
Follow Aoife S.
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Avoid! Awful service
January 27, 2021

Awful to deal with. Game not working whatsoever and refuse to offer refund. Really bad service. Avoid!

Date of experience: January 27, 2021
Ohio
0 reviews
1 helpful vote
Follow Hunter M.
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Absolute trash
January 1, 2022

I mean my god, absolutely terrible. You couldve gathered 3 monkeys who could make a better company and you'd probably get less poo flung at you.

Date of experience: January 1, 2022
Australia
1 review
0 helpful votes
Follow frank m.
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Ive called so $#*!ing many times to ask to change my meter back from LOAD2 to LOAD1but my bill shows LOAD1), those $#*!ing idiots always tell me Im on LOAD1 service till one day I called other providers then I called Origin said I was told by other providerSSSS Im using LOAD2 I want to change to LOAD1 service then those $#*!ing idiots still tell me Im on LOAD1 AND JUST SIMPLE SEND ME A HUGE BILL AND CHARGE ME FOR LOAD 2 PRICE FROM 2014 WHEN I MOVE IN!

Date of experience: April 10, 2017
GB
1 review
2 helpful votes
Follow stupid o.
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Shocking
November 27, 2020

I have bought both Titanfall and The Sims 4 yet I cannot play either as for some reason you're required to load them through origin, but no matter what I do origin wont open.

Date of experience: November 27, 2020
Poland
1 review
3 helpful votes
Follow Konrad K.
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Literally more games don't work than do. Support from EA - reinstall the game and restart the computer.
Stay away!

Date of experience: March 17, 2020
India
1 review
0 helpful votes
Follow Mad m.
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Origin ki maa ki chut, Bhaiyo, main ek garib insaan hun, 250 rupay deke 30 gb data kharida tha, aaj apex download pe lagaya to is bhen ki odi ne bich mein hi 15 gb data kha ke download reset kar diya, maa ki chut teri madarchod.

Agar bhen ke lodon, resume nahi kar sakte download to resume ka option hi kyoun diya hai chutiyon.

Vo to steam pe late ho gaya apex ni to EA ko bhi pata hai ke bhenchod origin tatti hai.
Epic, teri bhi maa ki chut, 10 gb tune bhi khaya.

Date of experience: July 3, 2020
Michigan
1 review
0 helpful votes
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IT SUCKS
October 14, 2020

I just payed 20 dollars for a game and now it wont let me play it! This website is retarted don't buy from it ever!

Date of experience: October 14, 2020
Finland
1 review
0 helpful votes
Follow Veke R.
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Sucks!
January 28, 2021

I get kicked out of every game on this launcher and I hate it. The captcha doesnt work for my friends so we cant play together. Not nice.

Date of experience: January 28, 2021
Kansas
1 review
0 helpful votes
Follow Emma R.
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Origin
March 29, 2020

If I could start over I would not get origin because it takes for ever to load then says not available

Date of experience: March 28, 2020
New York
1 review
9 helpful votes
Follow RAFAEL S.
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I paid for a game on ea online & instead of giving me a link to download the game, they give me a link to download "origin" that takes forever and once downloaded crashes while trying to install. After its finally installed, i NOW have the privilege to download the game i payed for 3 hrs ago, guess what, that takes another 2 hours (mind you i have brand new spec'd out mac & top tier internet, EVERYTHING else i do on the internet is almost instantaneous, this made me feel like i was back in 1997).

Game downloaded and guess what, i cant play cause i "cant connect to their servers, try again later). Soooooo many $#*!ing issues that are ALL due to this platform that is completely unnecessary, its just a way for them to be in the middle of you and your game for more control and data im guessing. But guess what, if you're gonna get in between me and something i payed my money for, at least have the decency to stay out of the way and not make it harder at EVERY SINGLE GODDAMN TURN.

Its been days now and i still havent played the game :\ in the process of getting a refund but they're not making that easy either. Guess ill just be pirating the game, sorry developers.

Date of experience: January 4, 2018
Arizona
1 review
0 helpful votes
Follow joe ..
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Origin sucks
June 21, 2021

Never use it unless you absolutely have to it is the worst game launcher i have ever used do your self a favour and never in your life use this

Date of experience: June 21, 2021
Poland
1 review
2 helpful votes
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There is big problem with reset password. Service does not working correctly or is working very slow.

Date of experience: September 26, 2019
Pakistan
26 reviews
15 helpful votes
Follow Saud A.
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This is too good site as it informed me and I can give pre-order about the games which are not released yet.

Date of experience: January 6, 2016
Pakistan
1 review
0 helpful votes
Follow Aayan S.
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$#*! launcher
November 13, 2020

This launcher is the most buggies piece of $#*! I have ever laid my eyes upon wish it never existed.

Date of experience: November 13, 2020
Canada
1 review
3 helpful votes
Follow Mary B.
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Bought a game 2 years ago- couldn't figure out for the life of me how to download it and install it on the computer. The instructions given at the time, I remember, being VERY unclear and very roundabout and in the end I just gave up surrounded by my codes and CDs and applications.
Gave it a try last night after seeing the same game wasn't for sale in the App store- and waited all night downloading it! Woke up this morning very excited to FINALLY get to play the game I paid full price for more than 2 years ago- but tried to launch the game this morning to an "unknown error" message. And then it quits. Every, single. Time.
I've tried to chat with the customer service people, the button won't click for me to request one for some reason even though I've filled out all the required fields.
So my 2-year-old game and I will NOT be making a rendezvous and honestly if I could go back in time anyWHERE TO ANY LOCATI9ON I would go back to Walmart 2 years ago and knock that game out of my hand so I would have never heard of origin.

Date of experience: September 1, 2017

Overview

Origin has a rating of 1.4 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Origin most frequently mention customer service, epic games and multiple times. Origin ranks 929th among Games sites.

service
61
value
62
shipping
5
returns
48
quality
63