Paint Plot

Ordered this paint kit back in early December 2020 and we are still waiting to receive our paint kits. Then we get emails asking how much we like the kit/product which makes it worse. Not sure if we'll order paint kits from this company again.

Had I known this was shipping from Australia, I might have ordered elsewhere. Liked the paintings on this site better but cannot enjoy them if they never arrive. I have emailed and all I received in response was a sorry they have no control over it. I am wondering if I will ever get them. It feels like they could be sitting in the dark room of a shipping center somewhere with the lost mail. Photo is of my blank wall space.

Ive just completed my first paint by numbers by paint plot and I thoroughly enjoyed it. There were no issues with shipping or delivery, my package came within a few days of ordering. Loved the quality of the canvas and the materials supplied. Will definitely be purchasing again

I found Paint Plot a great place too purchase reasonably priced painting kits that come with everything you need to start off with, The website is easy to navigate and you can get a monthly subscription with bonuses which is cheaper if you really love painting. Also and the most important you should join the paint plot Facebook group who can give you tips and tricks and show you what the paintings actually look like because some pictures on the website don't do them justice.

I started painting paint by numbers at Christmas time, had saw an ad on Facebook and tagged my husband for a gift idea. After the first one I became addicted. They are so much fun, and a great distraction from my anxiety. I get lost in my paintings. They are great as decor around the house.

I've done two of their paintings now, and absolutely love them! I am so happy with how my paintings come out and how fun they are to do. The kits are high quality with everything you need for a successful project.

Shipping HAS been slow (taking about a month to get here), but in the midst of a global pandemic that is not a surprise. The longest wait was for everything to clear US customs, which is not Paint Plot's fault.

I appreciate the quality of the product and the kindness of their customer support staff.

The only things I would improve are larger instructions (the paper instructions are not always possible to read) and suggestions and tips included with each kit on how to get the best finished result.

The paints are perfect, easy to use. Fast delivery, I ordered on Sunday and received on the Wednesday, when I had a problem with one thing, it was quickly sorted and replaced the same week, would highly recommend. Yes

This has been a really positive experience for me. There was some shipping delays, but with the current events, this is fairly normal for international shipments. Also, of the sites I have visited, I like their selection the best.

Of all companies I have purchased Paint by Number, this is by far the best. They provide a great product and a fantastic customer service. They follow up with client throughout the purchase and delivery journey and keep in touch afterwards. They respond to emails in a speedy manner and truly care to deliver a good experience. Will continue to purchase from them for a long time.

In really difficult times this year, I have had nothing but a positive experience with Paint Plot. The orders I placed arrived within a week each time. The kits arrived in great condition and the canvases and paints were of an excellent quality - great to paint with. The email and tracking back up has also been excellent. I commend such a great set up here in Australia for doing so well in such trying times. Great job & great company! I will continue to recommend and use this company. Thank you.

It is over a month since I ordered the paint kit. No shipping updates since Dec 23 2020. And they have the audacity to send me an email asking how I like my painting kit. It was meant as a Christmas present.

I have done 3 so far and have 2 more on the way. Great for gifts for someone special a very personal gift from you to them. My mum was touched when I gave her a painting. All in time for Christmas so get painting

Paint Plot has great products and easy customer service. The canvases and paint are always protected during shipping so there are no chances of a broken set. The only "negative" is that so many if their options sell out! So buy it when you see it! Otherwise you might not be able to get it for a while. Shipping can be slow, but it is always exciting when it arrives!

I love these, there are so many fantastic new pictures coming through and it's always such a thrill picking my next one to do! Coming into Christmas - they have me covered for presents! I highly recommend this amazing company.

It has been over two months, and I still have not received anything. The tracking information is also worthless - the package is apparently in China for months. Customer service doesn't even provide a personalized response - just vague excuses. Wish I had gone with another product, as their entire approach feels very disrespectful to customers.

Love them, I look forward to them every month. The communication with Tova and Mick has always made ordering their products a no brainer. They've sent replacement paints at no extra charge when I've left lids off of pots. If you enjoy painting but don't always have the creative flow, these have been my wind down from work projects each night

Have now bought 2 diamond paintings and very happy. Packages arrived from Australia within 10 days. Still working on my Wolf picture which is looking great and looking forward to starting the next when time permits.

I had some reservations ordering from an online only company but emailed their support team and they eased my anxieties, I purchased the Collecting Moons kit from paintplot.com and was actually surprised with how much I loved completing it, in these dark times its fantastic to put your mind to creating a special peace of art.

I ordered my paint by numbers kit almost a month ago. I've received many emails about how to use this product and even a shipping link for this item that comes up with an invalid tracking number! Tova and Mike are scam artists, please do not waste your money on this product you won't receive!

I was very pleased with quality of paint and canvas that was provided. I have already ordered 2 more paintings before I even completed my first one because I enjoyed it so much. It's a great stress reliever after work or chill time on the weekend.

Ordered four on 4/8 and they still haven't arrived. I've emailed them several times and get the run around if I even get a reply which takes days. The tracking # shows the package coming from China but no status. This is such a scam, pick a different company if you want paint by number! They delete any negative comments from their Facebook page. I would give zero stars if possible.

I chose to order from PaintPlot specifically because they claimed on their website 3-8 days shipping. I needed the canvases for a scheduled event some 20 days later. The product did not arrive for 28 days. Well past the event. Then came the poor customer service I have read about in previous reviews. After sending several kind emails requesting postage-paid-return label, they just ignored me. Now I am stuck with the canvases ordered for the event. If you need your items in a timely manner, buyer beware… they will not honor their website's advertised 3-8 days. Sadly, They cast blame elsewhere and demanded that I honor their rerun policy and pay for return shipping of their extremely late product.

They do everything to hide the fact that it's shipping from outside of the USA when you order. It's been over 6 weeks since I ordered and I've still not received it. I tried to get my money back thru paypal but paint plot keeps throwing up the same excuses and useless tracking number that didn't update for weeks. Every message back from them reads the same: COVID delay! Worldwide pandemic! Beyond our control! It's been way too long to blame COVID delay now. My next steps are contacting my credit card company and disputing the charges. Stay away from this company and order paint by number kits from Amazon, they are better quality and much cheaper.