Paint Plot

I've ordered multiple times from Paint Plot and all I can say is - outstanding! The quality of the canvas, brushes and paint is A+ but the customer service is second to none! I'm a return customer already and have every intention to keep buying from Paint Plot in the future solely because as a customer I am treated as an individual, not a number. The prices are very affordable for the quality of product and shipping has always been reasonable. Not to mention there is always a discount code for 5% or free shipping etc, they practically give these away! I've bought these for all of my friends as gifts this year so I can show them how great Paint Plot is too! I love this product and I love the team at Paint Plot

As someone who has anxiety, painting has definitely helped especially during COVID! Paint Plot has such high quality products and fun designs that range from difficult to easy to paint. Either way, beginner or not, you're guaranteed to enjoy it! I've painted four so far and I'm looking forward to doing more :) Tova, Mike and their team are all incredible and helpful and very kind!

My first pbn project was Seashell Beach kit. Throughly enjoy it. I always wanted to paint and I have tried doing my own designs without success but pbn is fabulous. Great company to buy from and being in Australia was a plus. Very good choice and delivery is prompt. Support staff are very quick with their replies. I now have joined their subscription and Facebook group. Great to see others pbn projects and experiences. Member discounts are great. I would definitely recommend this company and continue to buy more pbn. I have 4 to be done and 1 on the way.

Ordered my paint plot almost 2 months ago and haven't heard anything from the company other than promotional emails. They did not provide a accurate tracking number either. They would rather send me emails to buy more stuff than to respond to my questions

I don't know if this is a scam or not but other people seem to actually get their item. I ordered one in March. It is now JULY and I still haven't gotten my paint plot. Emailed them and they said they would send a replacement. And then radio silence. Emailed them again for a refund... they said my order has been fulfilled and no refunds will be given. So scam? I think it's a scam

I ordered from this company April 2020 and never received anything. I repeatedly asked for a refund but was told I needed to send their product back (which again, never received). Eventually a different customer rep (there was a new name every time) agreed to give me a refund but said they were not able to as it had been more than 6 months. I told them to simply send me back my $ via PayPal. I was finally issued a refund and thought the whole thing was over. A month after, they disputed my refund saying it was an unauthorized transaction. It was sent from Mike's (the so called owner) Paypal. I had to contact Paypal about it and they eventually decided in my favor but it took nearly a year & some legal fights to get a refund. Save your time and money. This entire company is fraudulent & looking into the company, it doesn't even seem real.

I ordered 2 kits on Dec 2. After 3 weeks inquired as to when I would receive. On Christmas Day I finally received notification that they were just shipped that day. I emailed customer service to complain (they were both supposed to be Christmas gifts). They have been claiming ‘it's on the way' and ‘it's delayed' although the tracking number has never worked so nothing can be tracked. I said to cancel the order and wanted a refund and they refused. I will be contacting my bank to dispute the transaction. Their website claims that that orders to the US and I'll be received in 3-8 business days. We are long past that time frame.

I ordered 2 paint by numbers paintings from this site. In both kits the colors were off significantly. One painting was supposed to be blue tones, it was purple. The other was supposed to be aqua and teal tones but it was dark and light blue. When I complained and asked for replacement kits with the correct colors or a refund, this was refused. They said that there are always slight variations in the colors and I can understand that but I don't feel completely different colors is a slight variation. They did offer to give me a free painting but since their colors don't match, why would I agree to that? They will not take care of this problem. Don't order from this site unless you don't care what color your painting is. They have no integrity.

I ordered their "buy 3, get 1 free" package, which was over $100. Nothing indicated on the order that the shipment would be arriving internationally. However, the next day, I received an email that stated my package would arrive in 5-15 business days. I immediately was contacted by the company, requesting to cancel my order, as that shipping time was much too long. They stated they could not cancel my order because it was already shipped, and they gave me a tracking number. Eventually the package was marked as "delivered." When I examined the shipping information, it turns out the package was delivered to a completely different state. Either they gave me a fraudulent number for someone else's shipment, or they labeled the package incorrectly and sent it to someone else. In any event, it has been a month now, and I have not yet received anything from this company. I am currently attempting to get a refund from my credit card company for this scam.

I'm extremely happy with the paint by numbers kit. It arrived in a timely manner and the after sales service was great. The paints supplied in the kit are lush and creamy and the brushes are perfectly adequate for the job. I didn't have to purchase anything else to complete my painting. I love it so much that I've now bought two more kits.

I am new to the painting world, but I feel like Paint Plot is a really good buy. I have bought three of their paint by number canvasses so far. Comes with paintbrushes, and quite clear prints. One of the first canvasses i bought had some very small numbers that are hard to make out, even with a magnifier. But I noticed the next canvass i bought quite recently seems to be a clearer print, so that problem is resolved. The pictures I find are unique and come out really lovely, even from me who has never painted in my life. Other websites i have looked at seem to recycle the same pictures between them, but paint plot has their own unique pictures which I really like.

I would totally recommend buying from them.

I ordered and received my kit all within a week... but I do live in the same area! I can see there have been some problems re shipping... but I have had some shipping problems with other companies recently too... just not coping with COVID demands! I loved my kit... paint quality was very good as was canvas quality... and it's hanging on my wall now. I received a PDF as well which came in handy with some of the smaller cells. Highly recommended and will buy again.

This company has a dishonest strategies to lead you subscribing their membership. They will first offer you one month membership for free. When they provide you this opportunity, they didn't say anything about the terms of this membership. It is like they are kind to let you try their products. However, when you are unsatisfied with their products, they then tell you that you have no chance to cancel the subscription until you pay the next month membership. What's important, their paintings are shoddy. It is different from their picture on website. I prefer to buy the similar product on Amazon rather than this dishonest company.

Im not real good on writing reviews but, im glad i tried this paint by number by paint plot. Shipping packaging is good and i received all my items in order and ready to go after a lil assembly of frames but product and price were reasonable and in good shape thank you for helping me through my stress and anxiety i will be back in the future!

I have purchased a number of paint by numbers from Paint Plot over the last 6mths.
I've always had delivery within a week (I live in regional Victoria so delivery times can be an issue). The products are of a high standard. On the of occasion I've run out of a colour and Paint Plot has sent more without question or charge. And the icing on the cake is the fb community. It's a supportive environment with lots of hints and tips.
Well done Paint Plot!

I am so thankful to Paint Plot. I am carer for my mum who is having major health problems and I have been very stressed especially during the Covid experience and after finding this company my life has changed. I now have something to focus on. Mum and I are amazed at what I can do and the quality of the finished painting is amazing. It has brightened our lives. Thank you so much.

Really garbage company.

Made a large order with them. They ended up cramming all 8 kits into 2 boxes, order was delayed, one of the items was missed.
When I brought this to their attention the response was clear my email was not even read.
Stay way clear of this company, plenty of other choices to buy the same products.

I order 4 paintings to be done by my family and I. It has been over a month and we still haven't received the paintings. W we got an order to be given a larger discount on more orders ( seems very tone deaf) and haven't received any other follow up. Horrible.

Just finished my first painting and I really enjoyed it and the end result was great. Delivery was quick and there was plenty of paint which was good as I needed to go over some as the numbers show through the colour. Definitely doing another one

I have purchased several paint by numbers kits from Paint Plot and they have always been great quality paints and canvases, the postage was a little slow but they have made it much faster now, my most recent purchase only took around 10 days, I will be ordering more from them soon!

I finally received my kit. It took 15 weeks. Apparently the first order was "held" up in customs so Paint Plot said they would order another one, which I finally received. It was wrapped around a styrofoam dowel, which had been bent, so it is wrinkled and kinky. I don't know if it can be ironed. So I am disappointed with that. For sure won't be ordering another one.

I couldn't be happier with my products received from Paint Plot. I have completed 4 paintings since Christmas 2020, nearly finished my 5th, 1 more in the cupboard waiting to get started and have another 2 ordered and on their way already. It is safe to say I am hooked! Originally I received Paint Plot as a Christmas present and have ordered several more from the company since. They provide a top quality product, plenty of paint and quick customer service response to any queries. They have a great variety of paintings with differing levels of complexity.

I bought 4 paintings over 4 months ago spent over $100 and received nothing. I emailed multiple times and they make excuses that it's a shipping delay or they will look into it and then never do. Promised to reship them and never do. Tracking is fake. I basically donated $100 to a stranger and only got allot of lies and excuses. Please stay away order from another company or amazon