Paint Plot

I ordered in April, it's not August. I asked for a refund I no longer even care about their order. Well, for the 5th time they can't issue a refund because the order is supposedly in transit. Well who would know because their tracking number with product coming from China doesn't work. Stay away from this company.

During the pandemic shutdown and Winter season I needed a new hobby. I ordered my pbn set which was shipped promptly. However since it was coming to Indiana in the US from Australia, it got held up in customs. I contacted Paint Plot and spoke with Tova who was reassuring and helped me understand the international shipping process. I appreciate the time explaining the process and within a few more days I received my pbn set. I enjoy my picture choice and the fact they are on a canvas I can stretch myself! I really like the feel
Of the stretched canvas as opposed to the boards I get here in the US. I look forward to many more sets in the future. Thank you Paint Plot for my new hobby!

I have bought many paintings from Paint Plot and couldn't be happier with the quality, speed of delivery and customer service. When I had the wrong numbers on paints for a mystery paint, the service was amazing and a replacement painting was sent really quickly. Every other one of my orders have been perfect. I love the Facebook community which is always positive and the collaboration paint plot has with customers in relation. To future painting through weekly surveys. Great company run by great people and I couldn't recommend highly enough.

I'd give this company a zero if I could! Terrible customer service. Scam. Sent half my order, took my money and ignored my calls and emails. I had to go through PayPal and lodge a dispute for them to actually respond to me. They are not an Australian company!

Fabulous company with quality paints and canvases. Just finished my first painting and just purchased and received four more! I have emailed customer service twice to get pdf files of the paintings and the response has been immediate and positive.

I find doing these paintings so therapeutic, I found these after we had finished lockdown. Wish I had of had a few during that time. I have ordered 5 lots now, always delivered quickly. Really enjoying my new hobby. Thanks.

Love the kits that you can get from Paint Plot. Only ever had one issue with one of the canvases being ripped but the customer support team is amazing and solved the problem by sending a new one. Thank you!

Absolutly amazing! I ordered my painting in January and I finished it 3 months later. It take a lot of time but i'm very happy about the result! Also, I had enough paint to make my whole painting. Thank you! I will certainly re-order something next winter. Its a nice hobby to me.

Same experience as many here; purchased April 10, still nothing. I'm not optimistic on a refund. They'd rather resend you the product, which comes from China, and say they have to wait for you to receive it and send it back. Coming here because I found this site to late and trusted the reviews on Facebook (lesson learned). This is a scam.

I have ordered from Paint Plot on a number of occasions now. The deliveries are fast. Products are excellent quality and the customer service is second to none. So helpful and easy to contact them if you need to. Highly recommend and will be buy from them again. Thank you Paint Plot, you're amazing!

I should be able to give 0 stars. It's been 4 months and I still have not received my product. I have asked multiple times for a refund and the seller will not respond to me. Do not order from this awful company.

I have been with Paint Plot a short time but their service has been exception and the aftercare is brilliant. I have really enjoyed the quality of paints and canvas. I have had hours of entertainment from the products and it is just been a great business to purchase from. So much so that i have signed up to the subscription and now get a new painting every month.

I ordered my painting in April it is now middle of June. I could have used that money to use for a different project. Their customer service is awful. They do not respond with an actual customer service representative and send just a generic email saying someone would contact me. I will go to my back tomorrow and see if they can give me my money back. I will let my bank know that this is a fraudulent company. I will never order from them again and I also will never recommend this company to anyone either. This is very upsetting.

I placed my order on April 4th and did not receive my package until June 29th, almost 4 months! I was extremely dissatisfied and asked support to provide return instructions. Support skirted around the question for several emails and finally provided an address in Australia. The package originated from China how could the return address be in Australia? DO NOT buy from this company it is a complete scam!

It was a real joy to paint this. I felt like I was part of the Ocean. During these stressful times it was exactly what I needed to help me relax. Highly recommend this to anyone who is looking for a bit of "time out" as time just flew by. Really impressed with Paint Plot wasn't sure what to expect but they were excellent. It's 5 stars from me.

Paint Plot is a great company to deal with. I was so pleased with them, and the fun and relaxation of painting was a great pleasure for a first timer! They were very helpful and responsive to my questions, and I just ordered my second one.

I really enjoyed and loved how my hummingbird turned out. It was a gift for my mom and she adores hummingbirds. However, when I was done the bird itself and moved on to paint the background of the canvas, I didn't have enough paint! I got 3 tiny containers of #1 to cover a massive background. I had to get creative and mix colors. Was so so disappointed because I really wanted a crisp white background. The amount of paint I got covered 25% of my background - at best. Really disappointed. The photo I attached was mid-process

OK it's now May 12. I ordered a Paint Plot kit on April 26 for my daughter's birthday on May 8.
Obviously it didn't make her birthday and I still can't find a tracking number online.
Which can only lead me to believe that Paint Plot has basically stolen money from me and not shipped anything to me.
If only I had read the plethora of negative reviews for this company online before I placed the order.
You can be sure I will be reporting this company as well as posting bad reviews online.
What a scam. Paint Plot is scamming people and the owners should be ashamed of themselves.

They will immediately charge your card but it has been well over a month now and they have not even shipped out my order. I have sent several emails to them with no response and their phone number takes you to a voicemail that they do not answer.

I have been purchasing paint by number projects from this company for over 2 years now having completed 5 paintings and they are very good quality. The canvases are rolled not folded which is very important, the brushes are good quality and last throughout each painting and the paints are also high quality. I have purchased from 2 other PBN companies in the past and the canvases were low quality and the paints were chalky and had low pigmentation. I would highly recommend Paint Plot if you are new to PBN or a seasoned painter.

I ordered 3 and did the easier one first. Glad I did. It was a good learning experience. I did end up painting it twice and I'm glad I took a picture of the paining first. Their copy was a little small. I look forward to starting my next one after I finish framing this one.

I seen so many different pictures to chose from when I went onto the site, and it was so hard to pick one, but when I seen the mystery painting I had to get one, just the anticipation of not knowing what you will be painting till you get going had me hooked. It did take a bit to come in but I am in Ontario Canada and with all the delays because of covid it's understandable. I would love to order more!

I really loved it and I can't wait to start my next one! For me, I never thought I would ever be able to create such a masterpiece and here it is.
It was so nice to go and sit down and paint. To be by myself and play soft music after a long day. Thank you very much.