PartsGeek

Total fraud! I paid for a rear wheel bearing online and they took the money out of my bank account. Parts never came and customer service said they never received any order from me. They can't find my money to give it to me. I had to file with my bank as pelican parts is fraudulent. My car is down for another week because of them! Terrible way to do business and will never order with them ever again and will go on every review and bang them out until I get my money back

Bought a Dorman side-view mirror. Installed but bolt stripped. No - I did not over-tighten the nut. The other two bolts are fine, same torque applied to all three. Tried to leave a review of this part at Parts Geek but there is no link to leave a review. Chatted AND called Parts Geek but they said there is not actually a link for reviews so the 3 reviews for the part are fake. Never doing business with Parts Geek again. Not recommended. 66 dollars down the drain. Will probably un-install the mirror and fabricate some sort of repair which will be stronger than the junk Dorman bolt.

The part I ordered came in completely wrong, it didn't match the description or the product photos. The reflection in the mirror was extremely distorted, like a fun house mirror and was so cheaply made that it had large gaps and made whistling noises as I drove. Contacted customer service and they requested the same photo over and over, with a new rep replying to each response. Eventually they told me it was my problem and to deal with it. I've opened a dispute with my credit card company. I've since read other similar reviews and only wish I'd seen them before ordering. I also left a review on the product itself that they never published or simply removed the negative review. Worst company I've done business with in a very long time.

I can understand a 30 day return policy in some cases. But on cores its absolutely foolish. Sat on customer service for 20 minutes for them to just say that's the policy. You're way better off with 1A auto or even ebay. I won't be shopping through them ever again.

I bought a body trim part and didn't need it. I never even opened to box it came in. Now to return it I have to pay 50 dollars to send it back on an 80 dollar part. Any other parts website will give you a return label at their discounted rate but not partsgeek. I will never buy from here again or recommend this website to anyone.

I purchased a dual fan shroud setup it was damaged by the shipper parts geek refunded my purchase price but would not refund my shipping cost of $ 16.98 they hired the shipper So that being said I'm out $ 16.98 for doing business with parts geek, but I will not use them ever again it cost $16.98 for this experience

This company sold me parts they don't have, took my money instantly and didn't bother to mention the issue. I contacted them to ask about my refund and that will take 2-4 days. Why would they even take payment before shipping? Who knows, I'll never shop there again