PartsGeek

They sent me the wrong item and instead of refunding me the full amount they short me $20. Why do I have to pay for shipping when the warehouse messed up? How is that even fair? I will never buy from these scammers again.

Never received my order and yet they continue to rate my claim as closed it's been 2 weeks on a $230 order. I'll never use or trust this company. Avoid the headache, keep your money and just use another site.

That was painful enough but two of the items didn't come with a link to print the labels for two of the different boxes. Called and waited an hour and then requested a call back...never got one. Waited two days and still can't get anyone on the phone and there is no live chat on the customer service page. I think i will start buying my stuff from rockauto

I received my order finally after waiting for more than a week. I opened the box and they packed two boxes inside one being damaged before even shipping out. I opened the box up package inside was opened and missing hardware for me yo install it. I called several times and no one comes to the phone. I chatted with few agents online and no help. I'm very unhappy with the customer service department after me being a customer for a very long time. Finally they got back to me saying to hold on the the part because warehouse needs to investigate further. I ended up buying another part else where.

Shipping for an $89.00 part was over $90.00. Asked chat why it was so high he said over sized items are expensive to ship. It was just a front fender skin!
Then he just said is there anything else I can help you with!
Be careful with this company.

Purchased a power steering reservoir for my vehicle. After waiting nearly one week for delivery, a bracket arrived but no reservoir! Called CS explaining the situation, took pictures of package and what DID arrive I received an automated response saying they'd received the pictures and not to reply to the email. Guy I talked to was rude and obviously unwilling to help! Now nearly two weeks have passed since I placed my order, I receive an email saying I would be credited for the purchase. Way to solve the problem PartsGeek! I still need the damn reservoir! Why didn't you morons contact me to see what I wanted to see happen?! First and ONLY time I will deal with you! One star is too generous!

My daughter wrecked her car I had her as part of learning order the parts to replace it. Unfortunately we ordered from parts geek it cost half as much to ship as it did for the parts themselves shipping is a rip-off here. Two parts were short because the box that they all came in was horribly wrapped. We called they were rude but submitted a claim to UPS. They told us it would be up to 30 days for UPS to complete their investigation. I asked if they would cancel those two items and give me my money back and they could deal with UPS take the parts back. They flatly refused my daughter. They hung up on her gave her a run around and we're generally rude and abusive to a sixteen-year-old. I called and told them I had stopped payment via the credit card company and they could work it out with the credit card company that they would I would hold their money up to 90 days.
Absolutely horrible company never do business with them as hundreds of people seem to have found out.

Ordered some headlights, received and installed only to find they didn't fit. Had purchased through sales agent guaranteeing fit but they won't accept return if part has been installed even though that's the only way to tell if it works. Very displeased m

I ordered a new transmitter key fob. They sent me a key fob case, no electronics inside. They do sell both items. The complete transmitter costs about $22. The case only is about $10.50. They refuse to make it right. Very disappointed. Stick with amazon, never have an issue getting things corrected.

Total fraud! I paid for a rear wheel bearing online and they took the money out of my bank account. Parts never came and customer service said they never received any order from me. They can't find my money to give it to me. I had to file with my bank as pelican parts is fraudulent. My car is down for another week because of them! Terrible way to do business and will never order with them ever again and will go on every review and bang them out until I get my money back