I've ordered several parts from partsgeek and always had fast shipping and parts arrived without damage. Thanks!
Incomplete and faulty parts received, support and supervisor completely unhelpful, terrible service.
I purchased Unity Struts from Parts Geek. Order arrived in 1 day, parts fit perfect! Will order from them again.
Ordered a few parts they don't fit the car and the site won't exchange or refund the parts. It's a horrible site. Don't use it. Rip off
I wish I could put zero stars if I could. Terrible customer service. Dont be fooled by cheap prices. They are cheap for a reason
The guy on the phone was the most rude customer service rep I have ever chatted with. Horrible customer service
PARTS GEEK SENT ME THE WRONG PARTS, NOT WHAT I ORDERED AND THEN I HAD TO PAY 40 DOLLARS TO SHIP THE PARTS BACK AND WAIT 2 WEEKS FOR A REFUND... VERY POOR. WILL NEVER RECOMEND THEM
Send me wrong parts... my car was broken and I ordered parts and I didn't work all week and finally come parts but parts was wrong...
Will choose other companies. A big list of issues to return an item? Other companies are so easy to return a item.
Very bad experience, I have not received refund, very bad communication great attention, I do not recommend...
Overview
PartsGeek has a rating of 1.1 stars from 1,290 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PartsGeek most frequently mention customer service, return shipping and credit card. PartsGeek ranks 799th among Auto Parts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members