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Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I had a great experience dealing with Vanessa. She was very thorough and polite. I love Payoneer's platform and the endless possibilities that it offers to freelancers.
Date of experience: May 31, 2021
Amazing service! Protection is their motto in action! Amazing and I can't wait to work with them consistently so we can all make money and eat together!
Date of experience: February 27, 2019
With payoneer itself is not really a good one since there's a lot verification needed. But with the help of your Customer service reps it was an amazing experience to talk with them.
Date of experience: March 1, 2019
I'm still waiting for an answer. Your employee was very polite, told me that she will contact Verification Center to solve pending issues and send me an answer at my e mail address.
Date of experience: September 17, 2020
My experience was second to no other customer service i have ever dealt with, she was very professional and helped answer my questions in a timely manner
Date of experience: June 7, 2018
It had been very easy and helpful so far with this account. I have not started trading yet. But so glad to be able to speak to real people for problem when needed.
Date of experience: March 31, 2020
Had a few problems with the recent replacement of the cards... but your team support helped me out.
I enjoy your services and recommend payoneer to anyone.
Date of experience: May 22, 2018
I hardly call customer support at Payoneer as everything works perfectly for me. When I faced some issues recently they went above and beyond to solve my issue. Amazing Customer service they have.
Date of experience: August 24, 2021
I have been using Payoneer for years and they are very good. I would recommend them to anyone especially new business owners and freelancers just starting out.
Date of experience: February 23, 2021
First time using Payoneer and I'm loving it honestly, maybe you just need to improve the process part, most specially when holidays are just around the corner.
Date of experience: December 16, 2019
I needed a quick change of my account details and Payoneer reacted quickly at my problem. Very pleased about customer service experience, great people, Adele was great!
Date of experience: June 20, 2018
Nothing to say. They are very good.
I'm always satisfied with payoneer.
I think just need to reduce the atm withdrawal fee. Otherwise it's too much good.
Date of experience: May 29, 2018
Smart and Strong and Supporting services! I love working with Payoneer for my online financials.
Try them and you'll get the same or even better experience. Surely.
Date of experience: May 22, 2018
Becca was a great agent to deal with. She knows her thing and doing it insanely awesome. I really enjoyed chatting with her. Would highly recommend. Thanks
Date of experience: June 15, 2018
Good company & customer service. Quick reply & low fees on deposit transactions. Been using Payoneer for over two & a half years with no negative issues,
Date of experience: May 17, 2018
It was the easiest business call I've ever done!
The rep was very friendly and helpful. Thank you for this experience. I completely recommend Payoneer to anyone.
Date of experience: September 24, 2018
I have applied for Business Account more than a week, Which is still under verification there is no open requirement in verification center but still its taking lot of time... Dont know way
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
I was having problem with my documents submitted in Payoneer and it's good to have a warm and polite customer service representative to solve it for me.
Date of experience: October 5, 2020
However renewal and updates may cause issues to arise, customer service is satisfactory. Improvements are recommended in the transparency of transfer of funds.And collection of personal info
Date of experience: November 24, 2020
Using payoneer for first time can be difficult or complicated but the customer service they provide is excellent so I would suggest to directly call and speak to the representative for any queries.
Date of experience: October 18, 2021
Pay one er is convenient for a person like me who works online to receive payment, I lost my card a month ago and reordered another and still haven't received. That leaves a bad taste in my mouth
Date of experience: July 16, 2018
I WAS WILLING TO RECEIVE PAYMENTS FROM CLICKBANK WITH PAYONEER SO THAT I CAN GET MY FUNDS TRANSFERRED INSTANTLY BUT THEY TOOK MORE THAN A WEEK TO SHOW THAT PAYMENT IN MY ACCOUNT AND AFTER THAT STILL THEY ARE ASKING BLA BLA BLA INFO ACTUALLY I THINK THEY DO ALL THIS TO ROB YOUR MONEY ALMOST LIKE PAYPAL 6 MONTHS OF VERIFICATION STAY AWAY FROM THEM THEY ARE CONS SPECIALLY FOR SMALL SCALE INDIAN FREELANCER OR BUSINESS AVOID THEM TO SAVE YOUR BUSINESS AND MONEY
Date of experience: November 24, 2015
I made a payment request from Upwork on Wed the 13th, I expected my funds to be available within 2 hours as promised. I still don't have my funds available. I have contacted customer care on the 14th to inquire and they advised my funds will be available within 1-3 days, 18th and I still don't have the funds available. This is really poor service!
Date of experience: November 18, 2019
I called to get help with my account and the repersentative was polite and knowledgeable about my concern.The repersentative helped me in a timely manner and resolved my issue. I would definitley reccommend their services.
Date of experience: August 14, 2018
I have been using PAYONEER since 2016 and it has proven to be a reliable, trusting method to receive my freelancer funds via Upwork and other platforms. Thank You for continuing to improve the service for us freelancers and small business owners!
Date of experience: August 24, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
