- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
At present, these are the right and
Most efficient services a matter of
Luck of its importance efforts are
Being invested by the companies
Or private businesses dedicate
Customer service, and you as a
Financial banking company should be
An example of a friendly, efficient,
And fast, each of which is important in itself.
Regards
David Cooper
Date of experience: June 18, 2018
I hope your payment crediting will be faster as we already have to wait for the clearing period. Overall, I am satisfied with Payoneer. I just really pray that the funds can be credited real time.
Date of experience: June 20, 2018
I have found all my experiences thus far to be fantastic. Had a few issues with my card but customer service was friendly and professional. I got through in a jiffy.
Date of experience: June 14, 2018
He was kind and patient. All customer care reps should be this accommodating. Would surely recommend someone to use. And I won't hesitate to use them when in need of help.
Date of experience: October 10, 2018
Good service but needs more more people to answer phones. Waited a long time listening to music. Besides that I was satisfied. Thank you Sarah (customer service representative) for your help!
Date of experience: October 16, 2018
Support is nothing because of no help. 2 months in hell, dealing with this company.
Nothing can be done properly or on time.
Very, very bad experience. The worst experience ever.
Date of experience: October 7, 2020
This payment gateways site is one of the most amazing site I've ever seen. Everything is disciplined and their support team is more than awesome. Every time they assist with excellence.
Date of experience: October 22, 2018
I contact directly with Payoneer customer service. They said it will be okay within 2 days and waiting for the correction of my name. I appeal to change my account name.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
I called Payoneer Customer Care and had my difficulty solved within minutes on the line. They pay undivided attention and take great care in helping the customers. Best service ever received!
Date of experience: November 2, 2018
Very useful system to receive international payments! I recommend this service if you've a virtual company and want to have a more professional projection, then Payoneer is the way to go.
Date of experience: October 18, 2019
I called with a bank issue and they helped me sort it out quickly and efficiently. I was surprised at how easy the customer service went and will recommend to colleagues.
Date of experience: November 15, 2018
Excellent quality service, very polite and humble way of conversation. But some quality in voice disturbance was there for some time but that also solved after I expressed it. Thank you
Date of experience: December 12, 2018
The Customer Care service was good, she spoke to me in a very polite manner and was understanding what i was looking for... i believe they will solve my problem soon.
Date of experience: October 22, 2019
I think you keep my money too long a time from my customer has paid the first payment of two. It could bee over a year before I receive them sometimes.
Date of experience: June 4, 2018
Fantastic customer service. Always a pleasure working with payoneer. They are professional, fast and always eager to solve problems. I wish all financial agencies I worked with would be the same!
Date of experience: January 8, 2019
It was very hard to find the phone number to talk to support. After more than one hour of searching. I have phoned it. Hopefully, my problem will be sorted soon.
Date of experience: February 19, 2021
Payoneer CS never disappoints me and always helps me whenever there's any problem with my account or I have any questions. Always sort out things quickly. Loving the service. Thank you.
Date of experience: June 21, 2018
I'm new to this payment mode and I asked more questions regarding receiving my payments and card. Payoneer provided me with best options as well as I experienced a superb service.
Date of experience: May 31, 2018
I've worked with Payoneer for the last 2 years and I have not been disappointed once. Their processes are efficient and their customer service in the rare case of a problem.
Date of experience: November 6, 2019
5***** I just gave details in the survey So far so good and a big relief to African countries while other outfit makes things difficult payoneer makes things easier for customer
Date of experience: May 23, 2018
Wrong bank withdrawal and refund those balance to Payoneer within 7 days. I am satisfied with Payoneer's customer service. Thank you. Lots of love and good wishes from Bangladesh. Thank you.
Date of experience: August 7, 2018
I have called to Payoneer Vietnam customer service several times. Most of the time they response to my requests very quick and professional. In general I am happy with their service.
Date of experience: August 21, 2018
Payoneer is the best, i can access my funds everywhere with my payoneer card. Am also able to receive funds from american company like odesk, paypal and other online jobs sites.
Date of experience: May 25, 2018
The customer service representative was extremely pleasant and helpful! What I thought would've taken me 10-15 minutes on the phone took less than 5 total and my issue was completely resolved!
Date of experience: September 7, 2018
Been using Payoneer since 2017 and never faced any problems. I'd like to thank Payoneer for giving freelancers like myself a platform where we can receive our payments safe and secured.
Date of experience: March 3, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Arif,
Thank you very much for providing the information we have requested. We have checked it for you, and we are happy to see that your issue has been resolved successfully.
If you are happy with customer support that you received, please kindly consider adjusting your review's rating. That would mean a lot to us.
At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. We deeply appreciate your feedback that helps us grow!
Best,
Anna from the Payoneer team