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Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
They are hold the payment with un necessary points. Like submit the project, submit the contract chating screen shot Etc. im tyred his Questions. My payment is 50 dollor also on pending. And my client is send me 50 dollor but payoneer hold my payment.
Date of experience: June 27, 2018
I had issue providing necessary required documents to verify my payoneer card, has the documents issued in my country doesn't meet the requirements. A very polite agent attended to me and I requested the cancellation of my card request, despite our conversation been cut off due to low phone subscription, after view moment, I find out that my request has be resolved. I like the excellent performance he displayed... KAYODE OLUWASEUN
Date of experience: September 3, 2021
I had a very good experience taking to CSR over the phone. She was very cooperative and humble in taking. I hope my funds will be credited soon,
Thank you
Date of experience: August 16, 2019
If the value for customers queries and fast response time is anything to go by... then Payoneer as solved one more global service::-))
Keep up the excellent customer service - Payoneer...
Date of experience: March 22, 2020
I had an issue regarding my debit card and the person who answered my call was very nice and efficient. I like that kind of service. Really happy with Payoneer.
Date of experience: October 23, 2018
I am very grateful to the customer service I really appreciate how he manage my problem I would give 10 star but there is only five star that's thank you
Date of experience: April 20, 2020
I have issue in my pending amount but Thanks to customer care who solve my problem so quickly and correctly. They talk politely and i am 100% satisfied from it.
Date of experience: December 27, 2018
I am poor in english but customer care agent guided me very well and resolved my problem. He gave me his full attention and make me understand by speaking slowly.
Date of experience: January 3, 2019
Payoneer is efficient as it has set ways for international business owners to work online and accept payments with ease and peace of mind. No hassle, no sweat. Thanks Payoneer!
Date of experience: August 27, 2019
Apparently my card was compromised and therefore cancelled. I did not receive any notification from Payoneer. It would have been nice to know before I tried to use the card.
Date of experience: January 17, 2019
Your company dedication, enthusiasm and insight are really inspiring. I wish you many years of great achievements. Just an opportunity to say wow' and ThankYou' for all your great work.
Date of experience: January 24, 2019
Short wait time on the queue. Customer care representative was so assertive and patient. Excellent. I had so many doubts and he was ready to answer it, very knowledgeable staff.
Date of experience: October 3, 2019
First of all; I'm not a perfect one in English but they understood my problem and did everything to solve my problem. I love customer service of payoneer. Nice experience
Date of experience: September 20, 2019
I am very glad that I am using Payoneer's services. They are doing astonishing working around the globe, I would highly recommend you to use Payoneer for your future transactions.
Date of experience: June 20, 2018
I received excellent service from Ashley.
She reviewed all my information, blocked my card to send me a new one and let me know I would be receiving further help.
Date of experience: June 6, 2018
As always 5 stars to these guys.
- Payments real quick
- Affordable rates
- Best customer support team ever
- It's a Mastercard so you can use it everywhere
- It's Payoneer. Use it
Date of experience: May 28, 2018
Astounding service, security is taken very seriously and I am happy to be part of this platform. Payoneer is the new world payment system to take over the global village.
Date of experience: June 21, 2018
Immediately i transferred funds into my account, they asked for identification. After all the verification my account was not approved. Am tired and frustrated. Please do not use their service
Date of experience: October 25, 2017
I have been using this account for a long time, when I started working with freelancer.com... one think is very much unpredictable that is freelancer is not supporting payoneer card
Date of experience: July 27, 2021
Payoneer is a great tool for international payments and trading in multicurrency.
You can also get cash advances to inject in your itinerary once the account is up and running.
Date of experience: March 14, 2021
I have got an address verification issue, that's why I submitted my proper documents and contact with Payoneer call center. They give us amazing support! Thanks to Payoneer support team.
Date of experience: October 5, 2020
The representative was calm and attentive
Although I behaved nervously and disgustingly.
He did not deserve to receive such behavior from me
And a fantastic representative
Thank you very much
Date of experience: July 27, 2020
The best customer support. Payment is delay sometime but customer support is best.
I am new at payoneer. Untill now everything is doing great. If until 6 month am satisfied with payoneer i will reffer payoneer to my more business parther to join payoneer.
Date of experience: May 24, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi there Hamza,
As a regulated US company and online service, Payoneer must comply with the rules and regulations imposed by the US government, MasterCard®, and our banks. In doing so, Payoneer account holders may be required to submit specific documentation that will assist us in ensuring the safety and security of all transactions done via Payoneer.
Payoneer's core obligations are to protect its clients' funds and prevent money laundering. It is unfortunate to hear that you did not have a good experience with our platform and customer support. We would like to further look into your case and follow-up with you. Please provide your customer ID and email associated to your Payoneer account.
Thanks,
The Payoneer Team