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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.1%
Positive
599
Neutral
31
Negative
50
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1 reviews

232
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How would you rate Payoneer?

Reviews (9,465)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1817) customer care (733) customer support (476) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user thomasa83
Viet Nam
1 review
2 helpful votes
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January 25th, 2017

I work on amazon and many affiliates network. And all of them support Payoneer as a payment method and my business cost for payment is decrease. So great

Date of experience: January 25, 2017

Thumbnail of user nyongbellah
Cameroon
1 review
0 helpful votes
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December 29th, 2018
Verified purchase

I am so much grateful with the excellence Customers service payoneer offer to his users. I will love you to be part of payoneer best online payment gateway

Date of experience: December 27, 2018

Thumbnail of user lois1
Jamaica
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

I always love Payoneer. Their customer service team always response quickly to calls so I never wait long for an answer and they are very helpful and courteous.

Date of experience: May 27, 2020

Thumbnail of user brunoc57
Brazil
1 review
0 helpful votes
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July 14th, 2018
Verified purchase

Good way to make safe and simple transactions. System is always up and running. Customer Care very polite and fast. Small fees and great coverage for different Countries.

Date of experience: July 12, 2018

Thumbnail of user sharong276
New Jersey
1 review
0 helpful votes
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February 22nd, 2019
Verified purchase

The Customer Service representative was very helpful and professional. She answered my questions and made sure that I was comfortable with the information given, going forward. Thank you.

Date of experience: February 19, 2019

Thumbnail of user igorm27
Serbia
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

I waited only 10 minutes for live support that is more than excellent. Crew is very very polite and professional, we solve everything within 5 minutes. Best recommendations

Date of experience: June 14, 2018

Thumbnail of user anishp13
Nepal
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

Been doing my transaction through Payoneer from long time and I must say that they are best and very much ahead. They provide excellent customer service and Support.

Date of experience: April 19, 2021

Thumbnail of user anabellad
El Salvador
1 review
0 helpful votes
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May 10th, 2019

Had waited 5 business days and payment was still pending. Called payoneer and money was released within 1 hour. Great service. They understood my needs and took action.

Date of experience: May 10, 2019

Thumbnail of user rajeshs54
India
1 review
0 helpful votes
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June 21st, 2019

Nice gatway we need some more source of payments expecting from payoneer guys are doing great job thank you payoneer for providing such a nice gateway

Date of experience: June 18, 2019

Thumbnail of user juliaw114
Canada
1 review
0 helpful votes
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December 10th, 2018
Verified purchase

I called customer service to enquire about how payoneer works. They were very jelpful, went above and beyond in explaining everything and making sure I understood

Date of experience: December 7, 2018

Thumbnail of user mohammedsaifulkarims
Qatar
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

My name is Saif, from Bangladesh, living in Doha Qatar,
Excellent service, but in case any problem. Toll-free number not response.
Other number call so expensive.

Date of experience: September 20, 2021

Thumbnail of user jtt13
Utah
1 review
0 helpful votes
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September 5th, 2019

I bid & won certain items that were NOT what was advertised. I contacted TOPHATTER to return the items for a refund. Their response and refund was almost immediate. I realize that TOPHATTER only has so much control over what the sellers advertise but I appreciate how they handled my problem. Jim (Purefun)

Date of experience: September 3, 2019

Thumbnail of user milod16
Serbia
1 review
0 helpful votes
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June 18th, 2021
Verified purchase

Although every transaction or verification takes time Payoneer and the team behind it make extra effort to make sure everything run smoothless, secure and error free.

Date of experience: June 18, 2021

Thumbnail of user emmanuelo20
Nigeria
1 review
0 helpful votes
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August 29th, 2019

I received a very good and satisfying Service. I really didn't know it was going to be very easy and quick too, but the response I got better than I thought.

Date of experience: August 28, 2019

Thumbnail of user yudyb
Colombia
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

I was on the phone with a very pleasant person, very professional at all times and willing to help with my request. Hopefully I will get my card soon and start being part of this family!

Date of experience: May 18, 2018

Thumbnail of user zeeshanp
Pakistan
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

I just want to say that you are providing best services. In my opinion, there is nothing that needs to be changed.
I explain my query and you resolve them within half an hour.
Great work

Date of experience: February 8, 2021

Thumbnail of user rahulb27
India
1 review
0 helpful votes
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August 20th, 2018
Verified purchase

As I am affiliate marketer always I want a secure a secure way to get money without any hassle, so Payoneer gave me the right place to choose him. You can also say Payoneer is best

Date of experience: August 16, 2018

Thumbnail of user ahmede95
Morocco
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

My experience with customer service was great. I'm yet to use all the services Payoneer can offer, so i can't really testify to that regard. But I am looking forward to do so, in the future.

Date of experience: August 24, 2020

Thumbnail of user marjorieh37
Canada
1 review
0 helpful votes
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May 29th, 2019

I feel relieved after speaking to the agent. She made me calm down and assured me that everything will be fine and resolve. She was fantastic and knows her job well.
Thank you and more power

Date of experience: May 28, 2019

Thumbnail of user rashida87
Pakistan
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Review was very fascinating Your service was great Your associate are well knowledgeable and well spoken

Service
Value
Shipping
Returns
Quality

Date of experience: June 14, 2024

Thumbnail of user goluk2
India
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

I wish to update my date of birth to 24/August 1998. I must have made a mistake when I opened the account. Below is my picture.name and date of birth as it appeared on my pan card. Thanks you

Tip for consumers:
I wish to update my date of birth to 24/August 1998.i must have made a mistake when I opened the account.below is my picture.name and date of birth as it appeared on my pan card . Thanks you

Products used:
I wish to update my date of birth to 24/August 1998.i must have made a mistake when I opened the account.below is my picture.name and date of birth as it appeared on my pan card . Thanks you

Date of experience: May 11, 2021

Thumbnail of user muhammadamirulharithm
Viet Nam
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Thank you payoneer for solve my verified account! Just take 15-20 minutes to verify my account.

Date of experience: July 16, 2024

Thumbnail of user angelg508
DO
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Love the service. It's unique and special. Best customer service ever!

Date of experience: July 16, 2024

Thumbnail of user nancyj39
District of Columbia
1 review
7 helpful votes
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October 13th, 2015

This company has blocked my account for some unknown reason. When I called to have the account unblocked, they want me to send them all of my personal information such as name, address, ss#, and DOB. I find this very disturbing when I have already provided you with name, card# and address verification. Why do I need to give you additional personal information? Also, I had a balance on the card, that has now depleted because they said that there are fees. THIS COMPANY IS A MAJOR RIP OFF!

Date of experience: October 13, 2015

Thumbnail of user asimh
Pakistan
1 review
0 helpful votes
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July 16th, 2016

My customer paid me 540 usd

And 3 days passed payment is not approved and no one contacted.

This is the first time I am using payoneer and really disappointed on payoneer

Date of experience: July 16, 2016

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

I am deeply sorry to learn that, Asim. Please see me private message to you- I'd love to help out.

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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