Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I work on amazon and many affiliates network. And all of them support Payoneer as a payment method and my business cost for payment is decrease. So great
Date of experience: January 25, 2017
I am so much grateful with the excellence Customers service payoneer offer to his users. I will love you to be part of payoneer best online payment gateway
Date of experience: December 27, 2018
I always love Payoneer. Their customer service team always response quickly to calls so I never wait long for an answer and they are very helpful and courteous.
Date of experience: May 27, 2020
Good way to make safe and simple transactions. System is always up and running. Customer Care very polite and fast. Small fees and great coverage for different Countries.
Date of experience: July 12, 2018
The Customer Service representative was very helpful and professional. She answered my questions and made sure that I was comfortable with the information given, going forward. Thank you.
Date of experience: February 19, 2019
I waited only 10 minutes for live support that is more than excellent. Crew is very very polite and professional, we solve everything within 5 minutes. Best recommendations
Date of experience: June 14, 2018
Been doing my transaction through Payoneer from long time and I must say that they are best and very much ahead. They provide excellent customer service and Support.
Date of experience: April 19, 2021
Had waited 5 business days and payment was still pending. Called payoneer and money was released within 1 hour. Great service. They understood my needs and took action.
Date of experience: May 10, 2019
Nice gatway we need some more source of payments expecting from payoneer guys are doing great job thank you payoneer for providing such a nice gateway
Date of experience: June 18, 2019
I called customer service to enquire about how payoneer works. They were very jelpful, went above and beyond in explaining everything and making sure I understood
Date of experience: December 7, 2018
My name is Saif, from Bangladesh, living in Doha Qatar,
Excellent service, but in case any problem. Toll-free number not response.
Other number call so expensive.
Date of experience: September 20, 2021
I bid & won certain items that were NOT what was advertised. I contacted TOPHATTER to return the items for a refund. Their response and refund was almost immediate. I realize that TOPHATTER only has so much control over what the sellers advertise but I appreciate how they handled my problem. Jim (Purefun)
Date of experience: September 3, 2019
Although every transaction or verification takes time Payoneer and the team behind it make extra effort to make sure everything run smoothless, secure and error free.
Date of experience: June 18, 2021
I received a very good and satisfying Service. I really didn't know it was going to be very easy and quick too, but the response I got better than I thought.
Date of experience: August 28, 2019
I was on the phone with a very pleasant person, very professional at all times and willing to help with my request. Hopefully I will get my card soon and start being part of this family!
Date of experience: May 18, 2018
I just want to say that you are providing best services. In my opinion, there is nothing that needs to be changed.
I explain my query and you resolve them within half an hour.
Great work
Date of experience: February 8, 2021
As I am affiliate marketer always I want a secure a secure way to get money without any hassle, so Payoneer gave me the right place to choose him. You can also say Payoneer is best
Date of experience: August 16, 2018
My experience with customer service was great. I'm yet to use all the services Payoneer can offer, so i can't really testify to that regard. But I am looking forward to do so, in the future.
Date of experience: August 24, 2020
I feel relieved after speaking to the agent. She made me calm down and assured me that everything will be fine and resolve. She was fantastic and knows her job well.
Thank you and more power
Date of experience: May 28, 2019
Review was very fascinating Your service was great Your associate are well knowledgeable and well spoken
Date of experience: June 14, 2024
I wish to update my date of birth to 24/August 1998. I must have made a mistake when I opened the account. Below is my picture.name and date of birth as it appeared on my pan card. Thanks you
Tip for consumers:
I wish to update my date of birth to 24/August 1998.i must have made a mistake when I opened the account.below is my picture.name and date of birth as it appeared on my pan card . Thanks you
Products used:
I wish to update my date of birth to 24/August 1998.i must have made a mistake when I opened the account.below is my picture.name and date of birth as it appeared on my pan card . Thanks you
Date of experience: May 11, 2021
Thank you payoneer for solve my verified account! Just take 15-20 minutes to verify my account.
Date of experience: July 16, 2024
Love the service. It's unique and special. Best customer service ever!
Date of experience: July 16, 2024
This company has blocked my account for some unknown reason. When I called to have the account unblocked, they want me to send them all of my personal information such as name, address, ss#, and DOB. I find this very disturbing when I have already provided you with name, card# and address verification. Why do I need to give you additional personal information? Also, I had a balance on the card, that has now depleted because they said that there are fees. THIS COMPANY IS A MAJOR RIP OFF!
Date of experience: October 13, 2015
My customer paid me 540 usd
And 3 days passed payment is not approved and no one contacted.
This is the first time I am using payoneer and really disappointed on payoneer
Date of experience: July 16, 2016
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
I am deeply sorry to learn that, Asim. Please see me private message to you- I'd love to help out.