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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    437
  • Value
    388
  • Shipping
    261
  • Returns
    253
  • Quality
    376

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
619
Neutral
32
Negative
51
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1 reviews

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How would you rate Payoneer?

Reviews (9,493)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1820) customer care (733) customer support (478) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user aarony204
Malaysia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Friendly, helpful, and clearly. Able to answer my questions with reasonable explanation.

Date of experience: October 4, 2024

Thumbnail of user karlac539
Honduras
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Experiencia rápida, eficiente y amable. El asesor se tomó su tiempo, no anduvo a la carrera y escuchó lo que le solicité.

Date of experience: November 20, 2024

Thumbnail of user benjaminc1565
Argentina
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Comisiones altas pero servicio de calidad, agregaria las seguridad a la aplicacion. Es rapida, buena y confiable

Date of experience: December 6, 2024

Thumbnail of user hristijanm1
MK
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

The Overall experience with Payoneer company and services had exceeded my expectations as a client, Starting from fast and reliable fund transfers to Excellent Customer Care.
Any issues I have are resolved in an express timely matter and personally would and I am recommending all Payoneer services to colleagues and peers.
10/10 Overall experience, Keep it up.

Date of experience: August 6, 2024

Thumbnail of user gracec876
Malawi
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

The platform is great, although the response time for queries using messages is limiting because of the automated responses and hence theres room for improvement. Additionally I believe you can also do better to email clients if there are gaps in the account verification processes promptly.

Date of experience: July 24, 2024

Thumbnail of user goldmanjames480
Tennessee
1 review
0 helpful votes
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August 9th, 2024

They charged me more than enough for tax and all I get is a poor customer service,most of my clients complained about delay in payment and it really affect my business.Please work on the customer service department and anyone having similar issue with tax or delayed payment and are in need of urgent funds should contact Fundreclaimer they help with just anything

Service
Value
Returns

Date of experience: July 30, 2024

Thumbnail of user lindap3784
Mexico
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

La aplicación cobra comisión por recibir pagos, hacer transferencias hacer cambios de moneda y pagan el cambio a menos de lo que está publicado oficialmente. Los tiempos de respuesta son muy largos. No es una aplicación que yo utilizaría para uso personal, la abrí porque mi empleador únicamente paga por medio de payoneer.

Date of experience: October 11, 2024

Thumbnail of user melvinp135
El Salvador
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Easy to use, I'm loving it and I would recommend, support is awesome and super helpful

Date of experience: September 27, 2024

Thumbnail of user markr4158
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

My communication was efficient quick and resolved my issue.

Date of experience: October 2, 2024

Thumbnail of user christianm942
Puerto Rico
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

No complaints from them and it's been a smooth experience so far.

Date of experience: October 1, 2024

Thumbnail of user wasanan
Thailand
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It is a program that helps me manage my international finances very well.

Date of experience: October 1, 2024

Thumbnail of user gheap
Indonesia
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Thank you that you finally addressed my issue. You are so patient to listen to me carefully even you know my english is not so good. Hopefully next time you had an agent that can speak melayu.

Have a good day team!

Date of experience: August 5, 2024

Thumbnail of user gesturv
Iceland
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I am a merchant on eBay, and eBay for some reason wants us to have a Payoneer account. There are no other options. So I opened a Payoneer account. Which went ok. Then when I tried to enter a withdrawal account everything went south. One and a half months later and Payoneer sitting on my money I have yet to know how this will end.

Date of experience: July 29, 2024

Thumbnail of user cdcdc
Nicaragua
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Es un poco frustrante que solo porque mi bank statement no contiene mi direccion no puedan aprobarlo, tienen la otra información no se por que no puedan aprobarlo, ahora tendre que ir hasta mi banco para solicitar eso, gracias payoneer :)

Date of experience: October 16, 2024

Thumbnail of user tashellt
Canada
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Payoneer has helped me grow my business for years as my customer are based internationally. Makes it easy to receive payment and pay my contractors. Not to mention the use of the card globally.

Date of experience: August 15, 2024

Thumbnail of user carlosj290
Belize
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Jamar, an employee of Payoneer, was very helpful on the telephone with me although he could not resolve my queries immediately he passed the information to the relevant parties who said they will look into my query and get back to me as soon as possible.

Date of experience: July 22, 2024

Thumbnail of user nickyd46
Suriname
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Forgot her name but she was a great help on the phone.

Date of experience: September 29, 2024

Thumbnail of user marinap161
Montenegro
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

It is very easy to use and manage my payouts. Customer support is helpful and always reachable.

Date of experience: September 28, 2024

Thumbnail of user cintyapamelad
Honduras
1 review
0 helpful votes
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January 18th, 2025
Verified purchase

Los Agentes son muy profesionales y eficientes.Siempre te atienden con amabilidad y respeto

Date of experience: January 8, 2025

Thumbnail of user gotor2
Netherlands
5 reviews
0 helpful votes
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January 10th, 2025

Looking for help you can trust? (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE SO YOU CAN FIND THEM) is the answer. Their amazing customer service and expertise helped me recover my stolen asset quickly and effortlessly.

I thought there was no chance of getting my funds back after the scam, but their dedicated efforts proved me wrong.

Service
Value
Shipping
Returns
Quality

Date of experience: August 14, 2024

Thumbnail of user luisv599
Guatemala
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Se me está dificultando mucho agregar la cuenta de banco de mi país es el segundo intento de sacar mi dinero de la cuenta y lamentablemente lo tengo atascado ahí llene la info que se me solicitó y ahora mi cuenta está deshabilitada

Date of experience: October 14, 2024

Thumbnail of user davidyenbondc
California
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great and easy secure transportation all customer care are very good knowledge thank you

Date of experience: September 27, 2024

Thumbnail of user karlap330
Mexico
1 review
0 helpful votes
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January 20th, 2025
Verified purchase

Te permite tener multiples cuentas de varios paises

Date of experience: January 10, 2025

Thumbnail of user mohammeda1511
Saudi Arabia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

It was great service I've received. She was provide me proper guidline. And try to solve my issue. I'm very happy for her service.

Date of experience: September 4, 2024

Thumbnail of user josez852
El Salvador
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

Para recibir pagos del extranjero, super recomendada

Date of experience: January 3, 2025

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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