- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I have been waiting for over a month for several payments from VRBO via Payoneer. I received no communication from VRBO or Payoneer concerning the status of my payments.
After trying to call both VRBO and Payoneer scores of attempts they finally answer to tell me they did not send it straight to my account.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2020
Because of the FCA issue with wirecard they disabled the card so I could not use it to take my money out on any ATM and they didn't tell me how to re enable it so I had to call to find that out, it sucks because then they got the chance to charge me 15 dollars for a bank transfer and then my back another 11 for using their system so it sucks
Date of experience: July 20, 2020
Estoy muy conforme con el servicio que brinda Payoner a los freelance.
Date of experience: October 4, 2024
Good service quick and easy, safe to use I couldn't ask for more than what payoneer offers I am loving the service and it's great for because I am a musician and I received funds from all over the world
Date of experience: December 19, 2019
I think Payneer is the only qay to go if we can also get a chance to use it. It ia my jumble request that this service can all even ua in Uganda in Africa be used. That will be fantastic. Mathias.
Date of experience: July 16, 2019
Very nice
Smooth experience.
Am grateful
Payoneer is my best payment company any time I want to make international payment they are number one on my mind.
And the customer care are the best.
Date of experience: August 19, 2020
I have been using Payoneer for more than 8 years and love the simplicity and ease of use. The card is very useful, works great, and customer service was always available and very helpful.
Date of experience: June 5, 2018
It has been a great experience. I felt confidence with Payoneer. They are doing a great job.
Best thing I like the staff is there to assist with any concern I may have.
Sincerely,
Date of experience: January 4, 2019
First time today I have spoken to Payoneer, the service was very good. I need ed to change my pin number and it was easily explained and was done within two minutes. Thank you
Date of experience: May 31, 2018
Payoneer is very fast and there support team is very responsive to solve any problem. I always withdraw from freelance market through Payoneer and It's really take short time to load on my account
Date of experience: June 6, 2018
Problem solved within no time. I was worried about it for so long but didn't use support service because of my perception. However, it's now changed because I got my problem resolved within minutes.
Date of experience: May 23, 2018
The fund was deposited but unable to withdraw. It takes me around the loops to do this and that and still same result. Emailed them, but received a auto reply. DON'T USE THIS. WHAT A WASTE OF TIME AND POSSIBLY LOST OF MONEY.
Date of experience: September 17, 2017
Overall my experience with payoneer so far is the best I ever had with online services. I would definitely recommend payoneer to anyone. Customer service is also amazing both by email and by phone
Date of experience: November 7, 2019
I have been working with Payoneer not a while but whenever you wish to get payments you can use this very help full, I just want to request payoneer team to reduce review time.
Date of experience: July 31, 2020
The customer service helped me solving the problem that I had for months in a few minutes. Wish I would've called them earlier and had solved my problem. They were so cooperative and helpful.
Date of experience: May 9, 2021
The customer service at payoneer is up to the standard. The live chat is a quick way to contact them and they will resolve your query in no time. I would highly recommend them!
Date of experience: May 24, 2018
This platform helped me to bring my money easily to my country. However, your document verification service is like a nightmare. Please improve this service so that we can do our task more easily.
Date of experience: May 8, 2020
There help is good and fast they fixed my issue with no hassle. I was wondering why my bank account was not added for over a week i called in and they corrected the issue in less than 5 min
Date of experience: January 24, 2019
AWESOME CUSTOMER SERVICE
Matthew explained everything to me what i needed to do and he was very patient and polite i totally had a great experience on my call to them and would totally recommend Payoneer (:
Date of experience: August 21, 2018
I have been using Payoneer for a while now and I have found it much useful because I can receive payments from various companies at very low cost and can easily withdraw it to my bank account or at ATM.
Tip for consumers:
Even though, requires a local bank account in registration.
Date of experience: January 27, 2018
She Explained to me that my card is activated normally and it's not a problem at all cause yesterday an airbnb assistant told me that my card number was not correct so I was anxious about it.
Date of experience: November 21, 2019
Unability to withdraw money from account under a minimum amount; high fees; can't believe I was asked by a partner to create an account to get paid; should have gone with the other option
Date of experience: August 26, 2022
I has issues on canceling a payment. I called the customer care service and within 10 - 15 mins it was resolved. I not sure who the lady spoke to me, she is the nicest.
Date of experience: September 23, 2020
I've wasted away abouts seven months of my life now, money, energy, two Payoneer accounts (I was advised by the company to reboot my account while they figured out what they were doing wrong), three email accounts... And I still don't have my card :) I was told it was being send via DHL, so I gave my home address. Months later it turned out they had sent it through the mail, which would've never reached my home address in Panama. When I reordered the card, I used my P. O. Box in Miami, and the system demanded proof that I was the owner. I submitted the email I received when I created the account with the agency, which is the only document I had, and received no further help. I have officially lost track of the amount of times I've sent emails that never got responses, or got replies but not solutions, in three languages, while I navigated the few decent CS agents on the phone with the company's very special schedule. Definitely would not recommend to anyone I care about. I'm thinking of creating Payoneer accounts for a couple people, though :)
Date of experience: June 24, 2020
I have been a Payoneer customer for quite some time. I have enjoyed my relationship with them until now. 2 weeks ago, I called Payoner and inquired about having my weekly paycheck deposited on to my Payoneer card. They provided me all the info needed to have my paycheck deposited on to the card through a Bank of America checking account. My employer placed a. 01 test deposit into my account last week. They do this each time we change banks for Direct Deposit to give the bank the chance to reject or question the deposit before an actual paycheck is deposited. Today, Payoner received the deposit but will not give me access to the funds. I have provided them with all the supporting documentation requested including a copy of my pay stubs and a link to my employee's website (they are one of the largest payroll services in the USA). I telephoned their customer support. They agreed that the documentation was in order. Yet my funds are still on hold. I would strongly NOT recommend this company.
Date of experience: April 29, 2016
Hi David, please see my private message to you.
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Meng, It's hard for me to know why your withdrawals were unsuccessful, however I'm happy to look into this for you so I can help out and improve your experience. Please PM me with the details and I'll make sure to look into it.,