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Payoneer has a rating of 4.5 stars from 9,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I had an issue with my prepaid card, the staff was nice overall they are trying to help and they told me will take a few days to fix, so I am still waiting for there fix
Let's wait and see
Thanks
Date of experience: November 17, 2020
I had some questions about an email. The rep was very helpful and understanding. He walked me through the process and helped resolve the problem quickly.
Date of experience: September 3, 2018
More than 10 days, my client too sad, me too, I sent the invoices and the link where I work my stuff everything and never never customer service dept answer my inquires and my questions, my client sent too more info, I am working for free because my client paid me but I never received the money, why you guys do this with too much drama and issues, I am freelance work doing ads and flyers, why the problem, payoneer was ok in the past, now is a $#*!
Date of experience: August 10, 2016
I had an ATM question. My call was answered within a few minutes. Matthew was friendly and professional, answering my question immediately. The entire process took less than 5 minutes!
Date of experience: October 10, 2018
I received a great attention in live chat. It was very fast and helpful. Payoneer is a great enterprise and help freelancers like me to grow up in the web
Date of experience: May 18, 2018
My card has been stolen, and I made a call to Payoneer assistance. Nicole was very helpful and she found solution for all of my problems with the stolen card.
Date of experience: March 3, 2020
So far my experiences with Payoneer have always been excellent & very professional. Competent staff & great service 100% of the time! Always above my expectations (which are very high!).
Date of experience: October 15, 2018
They just stole my money and decided to waste my time by sending me some bs to make me feel more stupid... don't trust payoneer with your money, keep safe!
Date of experience: June 4, 2017
Hi Eric, I am sorry to learn about your lack of satisfaction. In order to assist you on any matter, I would love to hear more about the issues- please see my PM.
I was really surprised by the thoughtfulness and professionalism of the supporter, who dealt with the questions that exceeded my expectations.
Thank payoneer and support team
Date of experience: October 25, 2018
Thanks a lot for helping me. Service Care Center is Perfect and professional. Fluent and Perfect. I need Help About payoneer Card and Reopen my account
Date of experience: December 5, 2018
They are polite and professional but, for what I needed It had to escalated to a very high level of power. Because I had no solution I closed my account.
Date of experience: December 11, 2018
Good Service and very helpful!
They must send the confirmation email with more detail so you can see that you need to complete and send back, the rest was perfect!
Date of experience: January 7, 2019
Been using payoneer for a long time now and they have been consistent in service delivery, the customer representative was understanding and polite. Everyone should be using payoneer. Stress free.
Date of experience: October 30, 2019
I have a problem about a pending payment. The assistant with professionalism and seriousness solved it for me in a few minutes. I am really satisfied.
Date of experience: August 25, 2020
I had my issue rectified quickly and completely without any issues. Great experience and i would have no issues recommending to others for their e-commerce needs
Date of experience: February 26, 2019
I have been using payoneer, since last 2 years, and make all my freelance income transactions through, Payoneer,
Thank you payoneer, for being a such a great bridge, for us.
Date of experience: August 25, 2021
They are really quick, professional and polite, every time I call them for any kind of issue. I'am recommend to any Company all around the World. They are the best.
Date of experience: August 21, 2018
If my bank will not provide their any customer color bank statement copy then what should i do. On that copy sign & seal are color you don't see that...
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2021
The company is working for security, it is the best, the representatives are kind and work with respect, that is very important, I would recommend Payoneer to any one else
Date of experience: July 9, 2019
I am completely satisfied with the service, provided by the Payoneer in India, starting from transaction update to the customer care executive all are are fantastic
Date of experience: February 22, 2021
I'm Ukrainian speaker, so it would be good to have Ukrainian speaking service and also make transactions faster. The other things are very good and convenient
Date of experience: April 28, 2020
I am still their customer and enjoying their service all time. I rely on them when getting paid and i love how easy it is to charge clients via Payoneer
Date of experience: November 5, 2019
I like that I get to receive my funds immediately my company pays. You guys are amazing! I would definitely interest someone else in choosing Payoneer
Date of experience: March 13, 2019
Experience was very good based on quick and positive response.
In the mean time I would suggest to add more customer representative to save customer time.
Date of experience: June 21, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Alejandro, I'd love to see if I can help you out. Please see my private message.