Payoneer

Customer support is great anytime from 9 am to 8:30 pm Mondays to Friday. It was fast and excellent. I will like to recommend Payoneer to friends and family members.

Mark was awesome, patient, professional and courteous. He is sure, a great CS personnel.

He handled my card order placement error and in fact placed the order on my behalf.

Good money transactions when compared to other platforms and definitely i will use this service for my upcoming payments. I will recommend everyone of my friends.

Because i can't instant transfer to other my team mate payoneer account for your rules and regulation... I need sometime distribute freelancing payments... but i can't

A way to solve the problem of the account by means of quick chat suggestion should have access to communicate with the security department so that everything is even faster

Thank you, Payoneer for being in business and helping me and other people make life easier.

You have contributed to the betterment of the world overall.

I am using payoneer since 5 years and I would say that I have never use a service like this before. Very effective peoples and great service they are providing

She is really awesome customer representative. She gave a her whole time just to help me out with my problem. Thank you ali. Your awesome. Best of the best representative

It has been such a horrible experience and my payment has been delayed repeatedly. Not sure I will ever get paid sadly and I am forced reconsider using its service.

My experience was a wonderful one as the customer was polite and professional, it was really stress-free and awesome.

Thanks for your support, I appreciate you.

I appreciatively call the payoneer has improved immensely, their customers care speaks so flawless and peacefully, am very grateful being in this prosperity partnership.

Hello, my Global payments service questionnaire has been under review since 2. 12. 2021. Activate it already, please. I urgently need for a billing job. ID-*******. What problem?

Payout for guests booking was 6000 THB short. Sebastion guided us through the correct procedures to check what the problem is and he listened carefully

Custumer support works as well as posible. I had some troubles with my pin code. One of payoneer's team members help me to solve this problem. Thank's) I'm very glad

I'm working from last 5 years a software engineer and from last three year I'm running my start up named Crymzee Networks (Pvt.) Ltd. Located Gulberg III Lahore, Pakistan with workforce of 25 qualified Engineers as well 250 satisfied clients especially from USA, Canada, UK, France, Morocco, Israel, Kuwait, Dubai, Turkey, Philippine, China, Australia and New Zealand and Brazil. Honestly speaking this platform help me out for all business transactions smoothly above of all Payoneer give the high currency conversion rate to the me like other platforms. I recommend this platform to all community even for business transactions or personal, this is the best platform having active customer support team.

Lo cierto es que nunca tengo problemas con la plataforma, cuando tuve alguno fue por que alguien hizo mal un pago pero no involucra el servicio de Payoneer.
Excelente atención al clientes.

After months of fruitless attempts to access MY hard-earned money in my Payoneer account, I am left in complete disillusionment about this company's operations. Their customer service is a joke - or more aptly, a travesty! I've been met with robotic, uncaring responses each time I tried reaching out. Calls? They hang up. Emails? A pathetic copy-paste response that offers no solution.

I understand the need for security, but when a customer offers a myriad of documents to prove their identity, there should be SOME flexibility. Passport expired? I provided a birth certificate, social security card, a selfie (yes, a selfie), utility bills, my lease agreement... the list goes on! But alas, Payoneer's "support" is too rigid, too heartless to consider my plight.

And before anyone thinks this is an isolated incident, a quick sweep through social media paints a grim picture. Reddit, Twitter, forums – they're filled with dismayed users sharing their Payoneer horror stories.

In the vast world of online payments, there are choices, and Payoneer has proven to be the worst one I've ever made. Locked out, ignored, and disrespected. Buyer (or in this case, user) beware!

My card was stolen. Payonneer's support representitatives were understanding, polite, and professional... An excellent experience for an Argentinian used to deal with local banks.

I'm a Malaysian user doing some online services. Having Payoneer supporting me from the back end is an absolute stress reliever. Issues were handled with the greatest professjonalism.

Opening a Payoneer account seemed fast and straightforward at first. After a couple of hours, I received an email confirmation that my application had been approved.

I started to send a couple of payment requests. As soon as my first payment arrived, I received an email from Payonner stating that I needed to complete my application in order to access the funds!

I was under the impression that I had already completed the subscription process, but no problem, I go to the website and answer a few more questions about the type of business I'm running and so on...

After a few days, I get a follow up email from Payoneer, I need to provide a proof of residence because I live in China but not being a Chinese citizen, I can only provide my last European address...

New email to explain my situation and ask for guidance on how to proceed.

Almost a week later, I get an email asking me for things I cannot provide, so I decide to give up and ask for the payment to be sent back and my account to be closed.

It's been more than a week now and I still haven't had any replies from Payoneer, so altogether my payment has been blocked for nearly three weeks.

This could have been easily avoided if all the relevant questions had been asked before my application was approved instead of waiting for my first payment to arrive and block access to my funds...

Is Payoneer under-staffed, do they have too many support requests to handle, whatever the reasons, this is a very poor performance and I'm sharing this experience with the hope that it will not happen to anyone else

Hello, i was using payoneer for a while and so far service was okay. Its not awesome but as long you dont require any support its working at least.

A few weeks ago i received following mail:

Thank you for contacting Payoneer Customer Care. We regret to inform you that, due to a violation of Payoneer's Terms & Conditions, you can no longer receive or make payments using your Payoneer account.

We have closed your account and deactivated any Payoneer cards you may have. As such, Payoneer Customer Care can no longer provide assistance for your account.

Due to regulatory reasons we are unable to share the exact reasons for closing your account, however account closures are typically due to:

potential risk associated with an account
complaints filed to Payoneer about an account holder's activities
company websites with questionable content
fraudulent activity detected in an account

Now i cant login to my account anymore, i also cant contact and speak to the support, i am a music producer and just received my regular music payments. I'm a real person and the only potential risk or fraudulent activity is provided by payoneer behaviour.

So what can i do to get my 3500€ back?

Top-notch attention and service. Completely quick, professional and on point solution. Extremely satisfied

Called with a predicament concerning payments for an international contractor. The representative was kind and helpful, and provided a wonderful solution.