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Payoneer has a rating of 4.5 stars from 9,463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I've been working with Payoneer for quite some time now, the only issue I had was that I had to pay a courier to receive my card because the ones sent by regular mail never arrived.
Date of experience: August 30, 2018
He knows how to deal with people with professionalism with a good heart. Deserves kudos for just putting up with some quick resolution of the drama of this issue.
Date of experience: November 12, 2018
My request was handled very quickly and the agent was very polite. I felt cared of. This is the kind of service that strengthens your loyalty to a company.
Date of experience: August 22, 2018
What a wonderful team. Great support and I cant believe how supportive Grace was and how patient and kind she was to help me fix my problem so professionally.
Products used:
DHL
Date of experience: December 4, 2020
I am very satisfied Payoneer system and peoples that work at this system. Got needed help. Thank you for all things that you did and will do. Good luck.
Date of experience: May 16, 2018
It's really good Some aspects that has to improve but it's doing a good job, like for customer service and efficient when it is about to resolve some issue
Date of experience: May 22, 2019
Payoneer makes getting paid extremely easy. I am a freelancer working from home so knowing you have a secured way to get paid is extremely comforting. I love it.
Date of experience: November 13, 2020
I'm an affiliate an organization which works with PAYONEER as one of the payment partners. I had never heard of Payoneer but I decided to try their services due to low rates and their availability in most locations round the world. Payoneer promised to deliver my CARD by January 20 2020 and believe you my card arrived through Post as promised. Being in Cameroon-Africa where postal services are what they are, I was really happy to have my card delivered at my desk. I wouldn't be surprised to hear that the card got missing but here am I even happier on this Friday as I just received my first payment on this card... PAYONEER ROCKS!
Date of experience: February 7, 2020
Aura helped me with my situation. I had my payments put under review and Aura just confirmed that the payments will get through in 2 business days. Thanks alot for your help Aura.
Date of experience: April 16, 2021
The customer service rep was fine, but my issue has not been resolved. I've contacted Payonner twice and my issue hasn't been resolved. Please help? There is no follow through on your end?
Date of experience: February 13, 2019
Its very good. I never had any problem with my card and tranfers. Customer service is very good, they ask relevant questions. I did mot wait long to get through to an agent
Date of experience: November 11, 2019
Friendly, professional and pleasant to deal with. Great tone of voice and seemed he knew what he was doing and answered all my questions satisfactory.
Date of experience: October 4, 2018
I am very pleased with the pleasant and professional service of Payoneer Customer Service. I needed help with information about withdrawing money from my account
Date of experience: November 26, 2018
The customer service representative was very helpful. She answered my question. I was able to reach someone quickly. I felt like my concerns were understood.
Date of experience: November 29, 2018
Payoneer is the best in providing Global Payment Service for Companies & Organisations. It also provides a prepaid card for accessing the funds in account without any restrictions.
Date of experience: August 10, 2018
Payoneer customer service over the phone was pleasant and the representative was really helpful and provided information I could use for future reference. Thanks Sophie!
Date of experience: September 11, 2020
To be honest. I am doing business overseas since 2010.My friend recommend me Payoneer and services i received from payoneer was very attractive and professional.
Date of experience: August 10, 2018
The service representatives were very professional and helpful. The gentleman's name is Thomas. I did not get the lady's name but she was equally exceptional.
Date of experience: February 27, 2019
It's awesome
My problems is finished almost 5 minutes.
I love Payoneer customer support.
It's amazing I like their support system.
They are very friendly
Date of experience: November 3, 2019
I have receiving payments through Payoneer since 2018 and have never faced and issue or difficulty or delays in my payment. Very good customer service.
Date of experience: February 26, 2020
So far so good,
Payoneer provides the best banks to trust and i hope this continues.
The only i had is linking payoneer to my paypal but im trying to find a solution with the customer service team.
Date of experience: January 28, 2019
Rep was very helpful. He remained on the line while I filled in my info. When I finished he checked to make sure I had done it correctly and that my account was linked to my company (
Date of experience: July 20, 2018
I made a call to renew my Account and they went the extra mile to fix my problem and got back to me, I think that follow up is a good thing. This sparks joy in me :))
Date of experience: February 1, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
