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Payoneer has a rating of 4.5 stars from 9,463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
My card has been hacked, they took over 200$ on it, i called Payoneer and the next day i received an email saying that they add the refund on my balance after loading the money from the hackers.
Date of experience: July 13, 2020
Payoneer is a good way of making a payment, only thing is that you are asking for the same information two or three times and because of that it is taking longer to get money to the account.
Date of experience: November 13, 2019
So far I have not had issues with the company itself. I apprecaite the service you're able to provide becuase this way I can work internationally and receive my payments without a problem.
Date of experience: June 23, 2021
I have been dealing with Payoneer for about 4 years now, never had an issue with them. They always provide enough help when i request something from them. I highly recommend them.
Date of experience: May 18, 2018
Thank you for your prompt and proper assistance. Still needs more following up since my issue haven't fully resolved but still thumbs up for the big effort. Keep up the good job!
Date of experience: December 27, 2018
I really don't like the fees associated with Payoneer but, Customer service is great so far! I've only had to deal with them a couple of times... but, so far so good!
Date of experience: January 2, 2019
Good and reliable people. They are providing great services. I really got paid many times smoothly. I have been using their great banking services for over 6 years and have no issues.
Date of experience: January 21, 2019
John was excellent in providing the service I needed... patient and knowledgeable. No issues with this company ever! When I called, I was first in line so no long wait! Thanks, Payoneer!
Date of experience: November 19, 2018
Payoneer is amazing. It's easy to use and you get a mastercard. The fees are low and you can get paid from any business around the world in the 3 different currencies
Date of experience: August 11, 2020
Payoneer is such a great help for small businesses but lately, i don't understand much about their fees. I hope as a customer that they will be more clear about their fees
Date of experience: October 30, 2020
Great service. I am more than satisfied with payoneer. They are reliable, they care for clients satisfaction and they are always there to help you with any issue you may be experiencing.
Date of experience: June 18, 2018
I called the customer service on regard of how to get my bank details and was assisted and my problem was solved in just a few minutes. Very happy with the service.
Date of experience: September 22, 2020
I was introduced to payoneer las year and i. Have only amazing things to day about the service. From punctuality of find transfers to excellent customer service, im very pleased with payoneer.
Date of experience: June 18, 2018
Payoneer has given me the chance to expand my services as a freelancer and they are very professional and they know how to take care of my money. Thank you Payoneer team
Date of experience: October 1, 2021
I had a problem with withdrawing money to my bank card, but they literally helped me, and now I am glad to use this service and I will use it for sure.
Date of experience: September 28, 2020
Very nice experience, very pleasant and easy going customer service assistant, English is not my first language but it was very easy to understand and she understood the issue with my account.
Date of experience: April 21, 2021
Agent is very helpful and very friendly. Service is exceptional. I have some issues with my account and the agent was able to held and guide me. Keep it up payoneer Philippines
Date of experience: November 23, 2020
Payonee force and fraud me to transfer my money from Paypal to Payoneer, they told me the Bank transfer fee will be $15USD flat fee, and after I transfer my money from Paypal to Payoneer and withdrew to my local bank the fee become 2%, this is far far away from $15USD, after the issue show up, the customer service start to bargain the price from 2% to 1.5% to 1%, I can't believe this is banking business what they do. I have all of Conversation record. If the question can't be solved I will definitely publish to everyone online, tell everyone should keep away to using Payoneer.
Date of experience: June 7, 2018
It was an amazing experience on Payoneer, I have received my payments from freelancing within No Time and their customer support centre is just amazing, They are polite and solved my problems within No Time
Date of experience: October 7, 2020
Got straight to the root of the problem and put it right. This allowed me to get my account unblocked straight away and I was given advice as to how to prevent further problems arising.
Date of experience: August 9, 2018
It was a good whenever i call. All the receptionists are polite and good to helping customer. I believe u have given enough good comments. Good job and keep up thr good work thank you
Date of experience: March 16, 2019
Why do you need to review it, that's not your money. We pay your fees that should be more than enough to release our money right away for us to transfer to our bank accounts.
Date of experience: July 31, 2020
Helpful way to use amazon with payoneer and you get a master card in the postal its so fast and easy you will pay 29$ subscription a year and you can use it without fees
Date of experience: November 6, 2018
After using Payoneer i understand that Payoneer Doesn't care about Customers, their aim is eat money from their customer's accounts. My accounts meet Payoneer terms and conditions, they excuse about terms and conditions. They lock many accounts and never send any password reset to customer's e-mail, they target $1000 + accounts.
I personally called their customer, chat with them, email them, ask question on Payoneer forum, but they have no time to fix any account issues and removed my post from thire forum. Customer support is dump, they always excuse about "relevant department", that means they can't do any things, only "relevant department" can do, but there are no "relevant department".
You can see proves on their forums: http://community.payoneer.com/en/discussion/*******/account-locked
http://community.payoneer.com/en/discussion/*******/payoneer-account-blocked
http://community.payoneer.com/en/discussion/*******/payoneer-harassing-their-customers-for-account-lock-issue
You can see many Scam report against Payoneer on Internet.
Thanks.
Tip for consumers:
Don't keep money more then $1000 +
Don't use Payoneer global payment request,
We should protest against Payoneer for aware people about Payoneer.
Date of experience: April 29, 2017
I got the technical issue but the lady helped me very well and I have done my transfer. This is faster solution I am using payoneer from last 10 years and never got any issue.
Date of experience: October 11, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Harun,, I am sorry to learn about your situation with Payoneer. Please be aware that according to Payoneer policy, all accounts must meet our terms and conditions. I'm happy to look into this for you, feel free to PM me.