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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    437
  • Value
    388
  • Shipping
    261
  • Returns
    253
  • Quality
    376

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
619
Neutral
32
Negative
51
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How would you rate Payoneer?

Reviews (9,493)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1820) customer care (733) customer support (478) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jemaicaaubreyd
Philippines
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

It was hassle because i've been trying to contact payoneer for the past 4 days, but after the customer care help me I'm all goods.

Date of experience: August 27, 2024

Thumbnail of user carissaw36
Texas
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I had some trouble in the past with the customer service but today I spoke with 3 of the most amazing caring and helpful men that together they resolved my problem in a day like I knew they could.

Date of experience: August 15, 2024

Thumbnail of user samc1312
Canada
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Best customer service when i talk to them explain my concerns

Date of experience: September 24, 2024

Thumbnail of user ariadnar11
Nicaragua
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Todo bien me ayudaron mucho, ya que pide obtener la aprobación de mi tarjeta

Date of experience: December 26, 2024

Thumbnail of user robertv3126
Romania
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Raspunsul a fost de folos. Sper ca am rezolvat problema. As dorii sa primesc pe mail facturile de la cursele ce le voi efectua in viitor

Date of experience: November 7, 2024

Thumbnail of user mohamede364
Morocco
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Your platform is exceptional and makes managing my payments incredibly easy. The support service is also outstanding, always prompt and helpful. Well done on creating such a user-friendly and efficient system!

Service
Value
Shipping
Returns
Quality

Date of experience: July 6, 2024

Thumbnail of user robinap5
Germany
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I am delighted with the Payoneer team's unique and super quick support to its customers. Go super Payoneer.

Date of experience: September 3, 2024

Thumbnail of user lucianak7
Switzerland
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

After trying to use my card in a online site, the purchase was not concluded and my funds were blocked. I had to call Payoneer to solve this issue and the attendant was very helpful in solving it.

Date of experience: August 12, 2024

Thumbnail of user jamesc8132
Japan
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

I get paid for my teaching services via payoneer. Is very convenient and professional.

Date of experience: September 22, 2024

Thumbnail of user rjo19
Philippines
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Horrible experience. I made a request for a payoneer card but they put my account on-hold pending a review. I sent all the documents they required but still haven't activated my account. My business is affected due to this. It has been 8 days! Support can't do anything. What's up with your verification process? It's stalled.

Date of experience: July 1, 2024

Thumbnail of user lidanh1
California
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

刚开始不知道客户服务在哪里,点击了在线服务,最后弄明白了在线客服的联络,有三个地方可以联系,最后选择400电话人工服务,等了3到4分钟等到了人工服务,非常专业,等待音乐也好听

Date of experience: December 18, 2024

Thumbnail of user alejandroa420
Mexico
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Siempre fueron muy atentos y me explicaron todo perfectamente

Date of experience: December 17, 2024

Thumbnail of user lautaroc3
Argentina
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

El servicio brindado de bárbaro. Sobre todo porque ante cualquier duda o consulta te podes comunicar con un asesor que te brinda respuesta.

Date of experience: November 4, 2024

Thumbnail of user corneliae11
Jamaica
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Best platform to use and do your business. Fast and reliable, I recommend it to anyone to use for their business.

Date of experience: September 2, 2024

Thumbnail of user sergiip8
Ukraine
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Все было хорошо 👍 Но для меня этот вопрос ещё не окончен. Буду делать вечером

Date of experience: December 16, 2024

Thumbnail of user sulaimana215
Germany
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Bisher kann ich die Erfahrungen mit der Bank nicht beurteilen, da ich ein großes Problem zu lösen habe

Date of experience: November 13, 2024

Thumbnail of user johanm105
Colombia
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

En otras plataformas toman minutos o incluso realizan los proceso de forma instantanea, pero con ustedes para poder registrar una cuenta bancaria, solicitar una tarjeta o cualquier otro proceso que involucre el movimiento de dinero son excesivamente largos los tiempos de espera. Me parece una falta de respeto tener que aguantar tantos tiempos de espera para poder utilizar mi dinero. Por lo cual considero cancelar mi cuenta y moverme a otra plataforma.

Date of experience: September 30, 2024

Thumbnail of user vuka
Illinois
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

All was good and helpful, the lady on the phone is very good

Date of experience: September 20, 2024

Thumbnail of user andream2113
Honduras
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Payoneer has always helped me and fixed my issues in a timely manner. I've been associated with them for nearly 10 years and have had no issues with them whatsoever. Would recommend 100%

Date of experience: August 5, 2024

Thumbnail of user muhammadz123
Pakistan
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I dont get the email to update my documents thats not good

Date of experience: September 20, 2024

Thumbnail of user ahmedh296
Egypt
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Had a great experience so far with reps from customer service, hight attention to detail, good level of empathy and speed

Date of experience: September 5, 2024

Thumbnail of user keithk957
Georgia
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

30 days and waiting. Where is my money and why was it not returned faster?

Date of experience: September 16, 2024

Thumbnail of user draganas11
Serbia
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

The best! The agent was very helpful and solved my problem.

Date of experience: September 19, 2024

Thumbnail of user simonr311
Poland
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I would have never opened account here if not my employer. Years ago wanted, unsuccessfully opened my company's account but finally did it smoothly by a competitor. Now by current registration, although successfully completed, I lost a lot of health. And additionally it is very expensive different that my other, favorite one which is almost for free or very cheap. Please stay away from Pyoneer and open account somewhere else

Date of experience: July 8, 2024

Thumbnail of user zhaoyangl
Singapore
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

客服很认真,非常棒的平台!祝你们生意兴隆,给你们点100个赞,谢谢你们的帮助,大家可以尝试这个用平台,值得拥有!

Date of experience: December 12, 2024

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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