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Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
There was an issue in date of birth. But within a 2 mint i sent my new Identity card and payoneer solved this issue in a minute. Very quick and fast service and I recommend this service to all...
Date of experience: December 10, 2019
NEVER EVER USE THESE SCUM. THEY WILL TAKE YOUR MONEY AND JUST IGNORE YOU.
Abject scum. They WILL keep your money. They will not help you, will send you endless circular emails asking for information - that they then ignore and state you have not given it.
You change your details, their computer will ask you for old details.
They will NOT put you through to complaints, will not release your money.
They are liars, crooks and will never answer a straight question.
They clearly use bots and are making a business out of stealing. Time is money as they sit on yours and gain the interest. If they do this to 100 people a month, its a lot of interest.
Never ever use them. Ever.
Tip for consumers:
They are obviously using BOTS and will NOT respond to you effectively.
Their goal is to frustrate you so much that you go away, leaving them the money.
Products used:
Payment process from my patreon.
Date of experience: December 4, 2023
I ordered the card twice, and did not receive anything. Each card was supposed to come in a month. After waiting two months I was offered to order a new card with a delivery of $40.
Date of experience: April 5, 2017
My Customer care officer understood my problem very well and she solved It very quickly. Payoneer have excellent crew and Thank you very much for helping me.
Date of experience: August 9, 2021
From paying to receiving currency, Payoneer had been helping from years. There are many payment solutions in the world, to list the tops; Payoneer is among them.
Date of experience: January 22, 2017
I need some information for my account for that reason I need to contact with customer center. The service was so good. So friendly and helpful overall.
Date of experience: August 6, 2018
So far So god with Payoneer customer service are always looking the way to provide a reasonable solution in a timely manner. So far have no complaints.
Date of experience: February 15, 2021
Everything is perfect. No other service provider can compete them in their services. They got excellent services and Customer Services. No match right now in this industry.
Date of experience: August 10, 2018
I ordered the Payoneer Card and amaze to see that i received it more the time moreover the customer support is amazing polite and professional.
Thank you.
Date of experience: February 21, 2019
Payoneer staff are fully trained, they are customer centric, they believe on high quality service in a professional manner and they are also dedicated to their work.
Date of experience: October 29, 2020
I've never had any problems with Payoneer. Always honest and clear in what they expect, and with what they offer.
Thank you for making my job possible!
Date of experience: November 7, 2018
Mark patiently listened to me, so he could understand my concerns/requests. He did his research and got back to me quickly. Keep up the great work Mark!
Date of experience: August 26, 2021
My application was declined without any explanation and my account was blocked and I haven't any way to contact them.
Someone know an alternative for Amazon payments?
Date of experience: May 4, 2017
Hi Martin, I am sorry to learn about your situation with Payoneer. Please be aware that according to Payoneer policy, all accounts must meet our terms and conditions. I'm happy to look into this for you, feel free to PM me.
I'm so thankful for the representatives that I talked, because they give me some clarification regarding to my concern. Overall I'm so very satisfied for the services...
Date of experience: January 2, 2020
I have a very happy experiences so far with payoneer, you guys have been wonderful and very helpful. Thanks for your amazing works. No complication so far.
Date of experience: June 23, 2020
Payoneer is my business partner and I dont want another one. Very satisfied and happy with everything what Payoneer offers. So professional and precise. Thank you Payoneer!
Date of experience: June 26, 2019
It was an awesome experience, the agent walked me through the card activation steps quickly. The company also delivered my card 2 weeks before the estimated date.
Date of experience: January 21, 2020
In this contemporary world, payoneer has been the best Platform for receiving funds anywhere in the world. I rarely give ratings but Payoneer deserves a full one.
Date of experience: July 14, 2020
The agent was cheerful, spoke clearly and the communicated every step of what they were doing. The were quick to responds to my query with a follow up email to fix my issue.
Date of experience: October 23, 2019
Very helpful and polite over the phone. Gave me assurance that the card is
Posted. She even send a e-mail. With the You Tube, that give all the detail of using the card.
Date of experience: December 2, 2018
I find a little difficult in using the Payoneer card in most of the companies world wide. According to my knowledge Paypal is widely used. But in my country Paypal is not allowed.
Date of experience: June 16, 2019
Hi Manardeen,
I hope this message finds you well. I am sorry to hear that you are having some difficulty in using your Payoneer card. A member of our team has sent you a message to learn a little more about this feedback to see if there is something we can do to troubleshoot this for you. Please feel free to reply at your earliest convenience.
Best,
The Payoneer Team
You have very supportive and polite customer care people. They work hard to solve customers issues. I would like to tell the approval teams to support them, because they handle the approval issues
Date of experience: May 29, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Greg, As Payoneer ships card worldwide, local post offices can cause some delays. I sent you a PM to see if I can help out and ensure you get your card ASAP.