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Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I have had called payoneer because I've lost my card. They were very professional and polite. They have blocked my lost card within minutes and also ordered a new card for me
Date of experience: June 9, 2018
It helped me a lot in making transactions and brought me out of trouble.the customer care representative was amazing. She helped me and guided me very well. Really awesome experience it was.
Date of experience: March 4, 2019
I am an international customer of Payoneer and without Payoneer, I could not do certain business outside of my country. Thanks to payoneer my headaches are gone.
Date of experience: August 28, 2018
Edwin helped me a lot to resolve my issue. I really liked the services of the support team. It was really really helpful. Specially Edwin was awesome.
Date of experience: June 12, 2018
Always pleasure to get support from Payoneer, she was simply awesome to assist me with my solution. She even wished me for my birthday, which really made my day. Love Payoneer Support.
Date of experience: November 6, 2020
How to activate brand new Payoneer Mastercard. Both representatives were awesome over the phone on explaining step by step what to do next to activate my Mastercard!
Date of experience: November 19, 2019
I waited for 2 weeks for my payment to be verified and I contacted the customer service couple x and finally in two weeks I got a proper treatment and my funds arrived to my account
Date of experience: September 25, 2018
Great customer service, every payment request I always have this delay.
Customer care Ashley helped with this provided me with information that I need.
Date of experience: August 14, 2018
Customer representatives were very polite and understanding of the situation and worked assiduously to get the situation solved. Would definitely recommend Payoneer to anyone.
Date of experience: June 3, 2020
Thank you for amazing help. It was very helpful to call you today:)
I call from Prague it was fast and i had very kind man who really help me. I wish you a nice day bye bye
Date of experience: March 14, 2019
Payoneer is best payment method. I like it at all. I wanna go with it more. I am trying to receive payment with it but its pending till now. Hope to verify it soon.
Date of experience: August 21, 2018
It is been more than two months I am not able to get my money back. I withdraw my money with online. So sent it to my local account, still has not got it
Date of experience: September 20, 2020
Payoneer is very good. Even the costumer care is good. I get paid on Mondays and I have my money the next day on my local bank account. I didn't use the card yet.
Date of experience: September 9, 2019
I had he'll he'll get to customer care. I had called from 2 weeks ago and got some one telling me I had to hang up because they only deal with emergencies.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
I have lost my card and had problem to order a new card. My old card had been expired so thats why I had problem to order a new one. I did not had the digital on the front from my old card
Date of experience: May 7, 2020
Payoneer is the best service I ever found. I would love to use payoneer it forever. I will recommend other to use payoneer for their business or personal payment.
Date of experience: July 16, 2018
I called the support office in connection with my lost card. The professional service rendered was so helpful, that my mind was put at rest over my lost card.
Date of experience: December 11, 2018
They are fast, accurate and amazing! I like calling because I know I won't wait long and I will definitely get any issue I have resolved quickly and correctly.
Date of experience: January 28, 2019
I experienced my money still pending and I cant get it. And now I called, the caller helps me a lot what ate process. And now I give what they are need. Hope I can get ut the money.
Date of experience: February 14, 2021
Its always great to contact on payoneer! This time I contacted with Sai. He was great!
I will contact with payoneer more in future.
They helped me great really!
Date of experience: June 6, 2018
Yes it was brilliant how they explained my situation and the solution to it they clearly provide the information as well as the reason why I was having issues.
Date of experience: March 11, 2019
I do not understand what is reviewing payment team so long time.
It is not first time I am receiving payment from Escrow. But they hold payment one week.
Date of experience: May 21, 2018
Overall experience was nice, they replied politely regarding the issue and told me the solution. Although the solution was long and time consuming, still they did their job well.
Date of experience: June 20, 2018
I am satisfy from your reply to me. Thank you for your assistance. I am also waiting for my application proceed as soon as possible. I am also expecting this kind of response in future.
Date of experience: September 24, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
