• Bookmark

    Payoneer

2022 SITEJABBER AWARD

Payoneer

Write a Review

Overview

Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
596
Neutral
31
Negative
50
View ratings trends

Instant Feedback

1 reviews

232
See all photos
How would you rate Payoneer?

Reviews (9,462)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1816) customer care (733) customer support (476) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user syedm60
Pakistan
1 review
0 helpful votes
  • Send Message
November 26th, 2020

Best and easiest way to get your payments in anywhere in the world. The platform is secure and support is excellent. Easy to navigate application and web portal.
Recommended!

Date of experience: November 25, 2020

Thumbnail of user dominiqued65
Jamaica
1 review
0 helpful votes
  • Send Message
August 31st, 2020
Verified purchase

There are always there for me. They have made getting paid; the simplest process in life. And if there is a problem, they are always ready to assist. They are fantastic

Date of experience: August 31, 2020

Thumbnail of user frankm540
Florida
1 review
0 helpful votes
  • Send Message
December 29th, 2018
Verified purchase

I just called to follow up on the dispute status. They still have not resolved but i never received anything in the past weeks. So i called to check the status.

Date of experience: December 26, 2018

Thumbnail of user fawazr1
Bangladesh
1 review
0 helpful votes
  • Send Message
October 29th, 2019

Cannot add my account to fiverr. And he was trying to solve my problem sincerely, very good communicator and i hope he can give it to the main department to solve my issue.

Date of experience: October 27, 2019

Thumbnail of user mukhammadjonb
Uzbekistan
1 review
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase

I am still waiting the payment made on the 5 th of August to my local bank account then second issue with the transaction made 15 to of September to my payoneer account

Date of experience: September 17, 2021

Thumbnail of user sharons535
Zambia
1 review
0 helpful votes
  • Send Message
January 27th, 2019
Verified purchase

My call lasted about 5 minutes and my problem was resolved in those 5 minutes which was excellent.The lady I spoke to had no problem understanding and dealing with my request

Date of experience: January 24, 2019

Thumbnail of user akeemt1
Nigeria
1 review
0 helpful votes
  • Send Message
June 25th, 2018
Verified purchase

I really love the service, he was very polite and very helpful, i will recommend, iv'e been looking for a way to solve this issue for a very long time, Benji's service was very helpful

Date of experience: June 22, 2018

Thumbnail of user milosl2
BA
1 review
0 helpful votes
  • Send Message
March 14th, 2019
Verified purchase

The service was great! The staff is very easy and it is easy to communicate with them. I would like to recommend this service to everyone. All praise and thanks again...

Date of experience: March 11, 2019

Thumbnail of user sizwiles
South Africa
1 review
0 helpful votes
  • Send Message
May 31st, 2018
Verified purchase

The service is quite good, and I have received a few payments from Amazon without any problems. The security is also quite good and I have had no issues to date.

Date of experience: May 29, 2018

Thumbnail of user khunthongs
Thailand
1 review
0 helpful votes
  • Send Message
June 15th, 2018
Verified purchase

My account was blocked.
I sent email with my documents and chat with Evan on live chat.
I receive warm help and nicely.
Now, I'm just waiting from my documents approve.

Date of experience: June 13, 2018

Thumbnail of user prasangaw
Sri Lanka
1 review
0 helpful votes
  • Send Message
July 16th, 2019

Service provider gave friendly customer service. My problem was a link to PayPal. But they ll transfer to the relevant department. The problem still with me. But friendly service can appreciate.

Date of experience: July 16, 2019

Thumbnail of user joec656
Philippines
1 review
0 helpful votes
  • Send Message
May 14th, 2019

Loved the way she communicates and understands, was not robotic or scripted, she took the time to listen and was not in a hurry to end the call, she did everything possible on her end..

Date of experience: May 13, 2019

Thumbnail of user stephanieb1679
Jamaica
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

The customer service representative was very helpful and was very professional. She tries to assist in the best way possible. I have no complain about the service that I was offered.

Date of experience: August 31, 2021

Thumbnail of user saqibc2
Pakistan
1 review
0 helpful votes
  • Send Message
June 12th, 2019

Guy is very polite he resolve my problem he give me much time and clear my issue same time he is doing wonderful job. He is sincere with his company and customers.
Thanks

Date of experience: June 12, 2019

Thumbnail of user stephec
Florida
1 review
0 helpful votes
  • Send Message
October 28th, 2018
Verified purchase

Customer Service Rep was quick and efficient in helping solve the problem. He immediately saw the problem and walked me through correcting it.

Great Customer Service!

Date of experience: October 24, 2018

Thumbnail of user shoyaibh
Bangladesh
1 review
0 helpful votes
  • Send Message
May 4th, 2021
Verified purchase

I have just informed the issue to the customer representative, he has fixed the issue fast. Nice, polite and super customer service. Thanks to Payoneer team.

Date of experience: May 4, 2021

Thumbnail of user annam351
Australia
1 review
4 helpful votes
  • Send Message
November 15th, 2017

Please don't use this service! It's ridiculously slow and the customer service is incompetent and impolite. It takes them few weeks to just unlock an account. Deleted my account just after few weeks.

Date of experience: November 15, 2017

Thumbnail of user romonel
Jamaica
1 review
0 helpful votes
  • Send Message
January 26th, 2020
Verified purchase

Quick and fast service highly recommended. I was really impressed with how super fast I was assisted by a very polite and friendly agent. I'm impressed!

Date of experience: January 23, 2020

Thumbnail of user muhammadj25
MUHAMMAD J.
Pakistan
1 review
0 helpful votes
  • Send Message
January 6th, 2019
Verified purchase

My name is MUHAMMAD JAWWAD, and I have been using Payoneer for almost three years. I have built a business and made a really solid amount of money using Payoneer´s Refer A Friend program, without spending a single cent. And I'm here to help you and teach you how.What I did was:

Inform Facebook and Twitter followers by posting something on my wall about Refer A Friend monthly
On my business community website, I wrote several posts in order to gain SEO on my site for Payoneer services
And most importantly, I made a series of videos on YouTube explaining the use and benefits of Payoneer and how to use the Refer A Friend program

Date of experience: January 2, 2019

Thumbnail of user nancyg381
Kenya
1 review
0 helpful votes
  • Send Message
February 2nd, 2019
Verified purchase

Great service and awesome customer service team, really great payment transactions and very secure way to send money, pay clients and receive payments.

Date of experience: January 30, 2019

Thumbnail of user pramodb6
India
1 review
0 helpful votes
  • Send Message
November 25th, 2018
Verified purchase

I really like Payoneer customer care. They solved my all questions I cleared all my doubts. I am very happy with Payoneer so amazing service and very polite.

Service
Value
Shipping
Returns
Quality

Date of experience: November 22, 2018

Thumbnail of user hammada3
China
1 review
1 helpful vote
  • Send Message
August 9th, 2018
Verified purchase

It was a very good experience unfortunately the voice was not really clear. I wanted to tell my problem but after few seconds the voice was not clear.

Date of experience: August 7, 2018

Thumbnail of user mouadk
Morocco
1 review
0 helpful votes
  • Send Message
August 30th, 2018
Verified purchase

It was smooth, fast and helped me to know what i need to know. I wanted to know about my pending transactions, and the representative helped me to know if my order refund is coming or not.

Date of experience: August 28, 2018

Thumbnail of user stefanz23
Serbia
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Payoneer enables seamless transactions and communication all over the world.

Date of experience: July 9, 2024

Thumbnail of user safiurrehmanr
Pakistan
1 review
0 helpful votes
  • Send Message
September 12th, 2018
Verified purchase

Experience is good but Agents need More Authority To handle Problems more quickly Problems are Too much from the Clients Side but Agents understand problem quickly but don't Understand who to sort it out Quickly.

Date of experience: September 10, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

How do I know I can trust these reviews about Payoneer?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Payoneer?