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Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I am using Payoneer couple of years now and I am very happy and grateful to the team... all the time, all of my questions and requirements are sorted out very quickly! Thanks Payoneer
Date of experience: May 28, 2018
I really like payoneer customer service. It was an awesome feelings to talk with payoneer customer care. I would like to recommend others to use Payoneer. Thank you so much.
Date of experience: February 18, 2019
I am appreciated for the quick connection. But I couldn't solve the problem on the phone. I need a response from technical stuff. Anyway, thank you for the phone service.
Date of experience: September 3, 2018
I am still waiting for my payment hands crossed. Maybe the problem lies with the bank in India.
I hope I get the payment, otherwise I might have to change the bank.
Date of experience: July 27, 2018
Please help me to refund or withdraw my fund because I accidentally insert my card number instead account number. I need to go to hospital for screening of my newborn child. Please help me.
Date of experience: March 12, 2020
I have never face any problem in my payment. On my due date I get my payment easily. Regarding to the other payment app I will always recommend this app.
Date of experience: July 28, 2020
I was very satisfied by the service i got from the service provider... She was patient and when the call cut. She took time to call back... I found this a very professional client oriented service
Date of experience: November 25, 2019
I just love the speed. They have very professional service and speedy service. I called them in need and I they received on time and they were very friendly. I love the service so much.
Date of experience: September 26, 2018
My experience with payoneer is great with the great customer service and I like the fact that they are constantly working hard to improve the service and the experience I cannot ask for more
Date of experience: August 24, 2020
Their support is in time and very strong with professionalism. But if we can get this support for rest of time like this then we will be very grateful. Love you guys all of you. God bless all of you.
Date of experience: May 22, 2018
Anna was great. She remembered our last call and resolved my issue immediately. She then confirmed.ed that my issue was escalated and being worked on.
Date of experience: June 15, 2018
Always have had a good experience with payoneer and its representatives. Customer care agents are very polite and are very good at guiding the customer.
Date of experience: March 10, 2021
I haven't received any payments using the website as yet however, I needed to contact customer service and the wait was short, the rep was polite and she was extremely patient.
Date of experience: September 4, 2020
Customer support is super nice, and it was really patient with me, English is not my native language but she was really nice and talk with me slow, usually customer support are not that nice
Date of experience: July 16, 2020
Awesome. The Lady was very well informed about what was going on. E explained to the tee what was going on. I love customer service that is so polite.
Date of experience: January 31, 2019
I Got what I wanted, and when you as a customer get what you want. You are a happy customer. It is very Simple. Elsie delivered what I wanted even doe I was not making any sense.
Date of experience: March 8, 2019
The girl I talked for my issue. Her name is michel. She is so polite and very calm and also she is handling customers very politely. Thank you so much Michel.
Date of experience: September 8, 2021
I was frustrated I can't get in to my account but the moment I called Payoneer, Ashley solved my problem in a minute. What a service! I highly recommend Payoneer to service everyone.
Date of experience: September 25, 2018
I liked the service of Payoneer so much. They are so cooperative and helpful. Payoneer maintained a strong security level. And I like this feature so much.
Date of experience: September 10, 2018
I have made a payment to a vendor and the payment was stuck due to the status of Vendor Unverified. I called customer support they listened to my situation and initiated the refund.
Date of experience: April 8, 2021
She was very polite great service I talk to different customer service she was very professional she make my day because we don't get to talk to agents like her everyday so very good job
Date of experience: December 12, 2018
I pray my direct deposit will go smoothly and they will grow over time because I was laid off at my job in the medical profession 8 months ago and I really need the money I have been very good at work ethic and committed to essante Organics I love the product and very thankful.
Date of experience: June 7, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
