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Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I had to contact this company about my account and the representative was very knowledgeable. I had a good experience with this company. I've contacted them twice and it was a good experience.
Date of experience: January 1, 2019
They were very patient and understanding, they were very genuine when helping me! I am usually more frustrated after those calls but after this one I was actually calmer!
Date of experience: July 18, 2018
I was glad to have my query responded to quickly, Fast, Polite and professionally. The customer service personnel patiently listened to my query and I felt satisfied.
Date of experience: February 6, 2019
She is trying hard for me to solve my issue and tell me to expedite my issue to her upper support manager. Thanks for her help. Though I am waiting for my solution yet.
Date of experience: May 22, 2018
Plz help me to add another bank account community federal saving bank account to my payoneer account coz the first century bank not linked with my pay pal account
Date of experience: October 9, 2019
Payoneer is bull$#*! and never recommend anyone to use it. Takes five $#*!ing days to review a payment and takes another two $#*!ing days to release the payment.
$#*! you Payoneer
Date of experience: September 20, 2018
I call Payoneer customer care support to solve the problem that I am facing with my account. They assure me to solve the problem as soon as possible. I am satisfied with Payoneer service.
Date of experience: September 28, 2020
My appreciation to payoneer customer care I really appreciate for wonderful job I was worried before but now as long as i have payoneer customer care thanks
Date of experience: May 12, 2020
I am much satisfied with payoneer service it is a good banking. I am very satisfied with their service. Looking forward to more years of using payoneer.
Date of experience: July 23, 2019
Very bad service, just keeping the transaction pending and keep asking for additional information for the self-funding transaction, and not answering calls and message
Products used:
self-funding
Date of experience: May 18, 2023
This is best service but they are replying to much late and I have still issue regarding my account my account is still not active and not showing my payments.
Date of experience: December 9, 2019
Don't use their service! This service is only for scammers. I paid 500 eur to developer and he disappeared after that i don't know what to do. Try to contact this payment system but they doesn't respond on my e-mails and looks like they don't care about nothing. SO SCAMMERS THIS SYSTEM IS THE BEST FOR YOU
Date of experience: August 15, 2017
Thank you very much for your wonderful customer care. I had wonderful time speaking with wonderful lady from your customer care. She is very professional lady. Also she has a very beautiful voice.
Date of experience: February 22, 2019
I have been trying to activate my card for a while.
There is an activate button that I have not seen on the site
I have been seeking help to activate the card
Date of experience: June 15, 2018
I have a problem getting my account verified and so I asked Sarah for help and she told me about their process and she also mentioned that she will help me with that.
Date of experience: November 14, 2019
She genuinely help the customer like me, it's my first time to call in customer service and I had a great experience.
Date of experience: April 23, 2024
I could not log in. The system kept on rejecting my attempt to reset password. I got a message that the info I submitted did not match the info in the system.
Date of experience: December 4, 2018
My experience is good with Payoneer but I want new Global Payment account to receive money in USD. I want to connect my Payoneer to PayPal Account but PayPal doesn't Accept First Century Bank I need New Community Federal Savings Bank Account to connect to PayPal.
Date of experience: July 27, 2020
Great experience with the Agent that attend to me, he uses cool words that calm my fear of the shipping card, he provided me the links to get the card
Date of experience: June 11, 2018
Today I was scammed by someone but when I called to Payoneer service center they immediately took the action and got my money back into the account. Great Payoneer is great... Recommended to all
Date of experience: October 11, 2019
Love the chat! There was very little wait and the customer service Representative was very helpful. He was very polite and was easy to speak. His response time was excellent! Great job!
Date of experience: May 23, 2018
Pleasant guy and helpful is Koren, the customer service guy, although it was rather difficult for both of us due to our intonation. But overall, Koren was helpful. He tried very hard to help.
Date of experience: August 7, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Jevgenijs, I regret to hear about your unfortunate situation. I'd love to look into it- please see my PM.