Payoneer has a rating of 4.5 stars from 9,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Regards
Date of experience: June 14, 2018
I do enjoy how well my payoneer cards work, never had a major issue (major issue I've had was fault of an ATM malfunction).
Needs a litte improvement on managing currencies between your cards.
Date of experience: June 4, 2019
I had average experience as I was not able to connect with Support Call number to Bangalore.
While Payoneer's Support representative was Polite and Helpful when I was able to connect with Delhi number
Date of experience: November 12, 2018
Hello,
I use this service in correlation with Upwork.
Very fast payment and less fee.
Also i used the request payment service which also is fast and
Less fee.
Date of experience: December 28, 2018
Needed account balance. Service specialist was very helpful. She ask me question concerning my account and was able to give me my balance, very professional.
Date of experience: January 10, 2019
Payoneer is alright to use the only problem is the online chatting which should get better.The use is simple, easy and convenient until you get to chatting.
Date of experience: August 16, 2018
Good professionals online service, understood what i want, its Will be more if payoneer have Indonesia costumer service because its important to ppl who cant speak English.
Date of experience: August 26, 2018
The Representative was so very helpful. She told me that if PayPal didn't accept the Banking Information, I can always call back and get another
Information.
Date of experience: February 11, 2020
I had a problem with the withdrawal of money. I indicated the withdrawal of a bank card, which expired, but the support department helped to solve this problem.
Date of experience: June 10, 2021
Very good service. I really impressed to your service. I like your service. I am thank to you for your better Service. I think and believe that you will give this better service all time Honestly.
Date of experience: November 11, 2019
I have been using it from ages and I have no problem using the Payoneer. Support is good and I recommend using to everyone. It is good for payment service.
Date of experience: November 13, 2019
My login problem was solved very fast. My PIN number was changed very fast. Customer service was excellent. I highly recommend using payoneer services
Date of experience: November 29, 2018
Thank you for support! Hope you support me more in future with kindness!
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Date of experience: June 20, 2018
Payoneer provided best customer support service Thank you so much. I have called customer support and i have received very satisfied response Thank you.
Date of experience: September 24, 2018
I can't change my own phone number, My number became inactive. I can verify my name, my personal information but could not withdraw my money from my account.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2021
I am pleased with the support and help provided by Payoneer. Very friendly and prompt. I am pleased with the support and help provided by Payoneer. Very friendly and prompt.
Date of experience: May 24, 2018
Working with this service for 4 years now and I am happy with. When you need fast cash, they transfer the money even in 1 single day. I had no problme at all in all these 4 years. Thank you!
Date of experience: May 24, 2018
My account is blook i need to pay 40 dollar for shipping plus 28 for activation plus 12 for card replacement, come on isca lot if money just for a simple prepaid card i paying the total of 80 dollar
Date of experience: December 27, 2018
I don't have mmuch experience with you buh im hoping that i made the right opening an account with you
Date of experience: June 17, 2024
Krish helped me a lot. He was polite, friendly, and very clear when he was explaining me the process. And his voice is really really nice. Proud to have such employees in the firm. I am happy
Date of experience: February 18, 2021
I have had a major issue with Payoneer. I do contract work for one of the largest media companies in the UK, I recently set up a Payoneer account thinking it would be better to see payments within 3 days rather than the 14 days it was taking to reach my local account in NZ.
The media company made a payment to the new payoneer account, and then after 7 days I receive an email saying the payment was cancelled and returned because I didn't provide further information regarding the payment.
Anyway it has been 19 days now and the money has not been returned.
WHERE IS THE MONEY?
It should have been returned and in the media companies account within 3 - 5 days!
I am still desperately trying to find out where this payment is. Be warned stay away from Payoneer.
Payoneer if you are reading this... This money belongs to one of the biggest Media companies in the UK, and you don't want to mess with them, they will ruin you, imagine the amount of press coverage they will do to expose you?
If payoneer sort out this issue and the payment is returned within the next 7 days I will update this review.
Date of experience: November 28, 2016
Hi Mike, not need to use threats, I'm happy to help out here. Can you please reply to my private message?
Payoneer site is a very nice site and they are very interested in people. Thank you very much. Thank you very much for taking care of me very well. Thanks for the payoneer platform.
Date of experience: May 18, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear John Vincent,
Thank you for taking the time to share your experience with other customers. We regret to hear about the inconveniences that you have encountered trying to access your account.
Your case is currently being handled by our best specialists. We are doing everything possible to solve the issue shortly. Please be advised that you will be updated via email within 2-3 business days.
We sincerely appreciate you being our customer and are truly looking forward to resolve this for you!
Thank you for your cooperation and understanding.
Best,
Anna from the Payoneer team