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Payoneer has a rating of 4.5 stars from 9,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
We gave good service and courteous treatment. Although I've had an account for many years and I haven't used it for many years and now that I'm trying to return they are helping me restore the account... and there is excellent technical support...
Date of experience: June 24, 2024
Hello Payoneer Support Team, I am Ayman Zaqout
My date of birth is 02/02/1998
My phone number is *******423
I have a problem logging in to my account. Every time I try to log in, it says "Account blocked," and I want a quick solution and open my account again
Because I am in great need of my Payoneer account
I hope you respond quickly and thank you very much.
Date of experience: August 7, 2024
Пользовался этим сервисом в 2016 году, мне тогда все нравилось. Не смог физически дальше им пользоваться. Хочу восстановить работу с Payoneer
Date of experience: November 4, 2024
Tenía varias dudas, sobre diversos aspectos de la cuenta.
El ejecutivo me escuchó y respondió con precisión todas mis preguntas.
Se mostró empático y paciente.
Date of experience: October 5, 2024
Верните прямой дозвон оператору,очень долго ждать обратного звонка...
Date of experience: November 25, 2024
I am unable to receive the verification code for two-factor authentication (2FA) to log into my Payoneer account. Despite multiple attempts, the code is not being sent to my registered phone number or email. This issue is causing significant inconvenience and delays in accessing my account. I need immediate assistance from Payoneer support to resolve this problem and successfully complete the 2FA process.
Date of experience: June 27, 2024
Overall satisfactionOverall satisfied, the account registration problems and virtual card number application problems encountered have been solved, and now it is basically no problem as long as the withdrawal can be done correctly
Date of experience: June 24, 2024
Shift transaction / good customer service / able to answer all of my questions
Date of experience: September 6, 2024
So far am ok with my experience on the app. Great app
Date of experience: September 5, 2024
Straight to the point and accurate. Authentic and satisfactory
Date of experience: September 4, 2024
The support agent Diego was very knowledgeable and helped me by answering all my questions
Date of experience: September 5, 2024
El agente me aclaro que esto es factible y que solo debo usar el numero de ruta
Date of experience: November 18, 2024
I would say, this is a great company because they are very serious with security and processing your payment, however, they used to have great fees per transaction.
I would say that in the last couple of months since they updated their policies the fees have gone up and it's been too expensive for you to transfer your funds from a Payoneer account to your particular personal bank account. I think they should check on those fees.
Date of experience: June 5, 2024
Очень нравится, удобное приложение, надежность. Так как часто перемещаемся по миру иметь карту payoneer - это хорошее решение
Date of experience: October 28, 2024
No issues, funds keep safe, and customer care is awesome.
Date of experience: September 3, 2024
Customer service was excellent,he actually guides me and give good information although I don't understand the questionnaire with business because I only sign up for personal account not.a business so therefore I can't put in a webpage
Date of experience: June 6, 2024
I called the operator of ebay Japan, Mr. Hotaru Okabe, who told me that they have Japanese language service (03-4578-1755), but the operator replied that they do not have Japanese language service.
I would like to confirm the following two points
Ａ This is not an international call, but a non-Japanese call.
B Is the indication in the support that there is Japanese language service incorrect?
Please answer the above questions.
Thank you.
Date of experience: June 25, 2024
You can definitely not rely and payer because they can for no reason disable your balance and not give you any information or send you any mail in regards to the situation. Imagine if you travel abroad and you bring your payoneer card with your money on it and they just disable your balance in your card and your left in a strange country with no money just because they decided to screw you like that… you can never rely on anything but cash and cash will dissapear soon.
Date of experience: June 24, 2024
The credit card should have arrived by the end of May. I contacted the assistant who was very helpful and helped to resolve an issue.
Date of experience: August 3, 2024
Payoneer is the best service for remote workers, and their customer service always get things done!
Date of experience: August 27, 2024
Very slow process of withdrawal. Kept saying that it's up to the bank, tried calling my bank three times, they said they cant see a withdrawal to my savings account from payoneer. I don't know why theyre doing that.
Date of experience: June 15, 2024
Great customer service and the entire staff I was connected too were very helpful from phone to live chat
Date of experience: August 12, 2024
It was too dificult to explain our problem in English. We hope you provide us the service staffs who are native speaker of our languages (i.e. Japanese). Thank you
Date of experience: July 8, 2024
Thank you for taking the time to care, and help me with a difficult situation!
Date of experience: August 31, 2024
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
