Overview
Payoneer has a rating of 4.5 stars from 9,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
I have been with Payoneer since 2015 and have only been disappointed with their services ONCE through the 10 years. Otherwise, I will forever be loyal because they go above and beyond to ensure they satisfy their customers' needs especially where security is concerned 📢. Huge shout out to Joanna and Crizel for their wonderful customer service today!
The technical department has not been able to solve my problem for 6 months so that I can receive and send payments within the network. I contact the support service every week for 6 months. They cannot solve my issue. I only receive messages with words of apology for the current situation and to wait for an answer to my email, but for 6 months I have not received a single message. It is very sad that Payoneer cannot help its client so that I can send payments within your system.
Payoneer customer care makes sure u helped with the best possible resources. I had a huge challenge with uploading my documents and couldnt receive any payments. But they assisted me swiftly with remarkable outcome.
I recently experienced difficulty using a new payoneer card which I received in the mail to replace my expired card. The card declined several times even though I had money in my account. I tried unsuccessful to contact payoneer through their website but was only referred to an AI assistant which is not adequate for resolving these kind of issues, especially when you're trying to make an important payment. The telephone number for international account holders don't work. A chat bot to allow international account holders to reach a live agent would be helpful. There is no email address to register your problems. As an international account holder I feel helpless when issues arise.
Paul was supportive and sympathetic when I discovered that I had been robbed. He professionally assisted me in blocking my card and issuing a new one. He also helped calm my anxiety, and not a penny was lost from my account—which, at the moment, holds all my money. Thanks to the team, everything was handled promptly and successfully. My gratitude knows no bounds.
I want to confirm that my eBay and Payoneer accounts are connected. After providing my ID for Payoneer, the response was clear, and I understood that my eBay account is responsible for the connection.
She kindly explained explained everything to me at Payoneer- solved my issue and guided me - Helped me understand, was patience -unhurried. Gave time. There was no waiting time when I called, call was answered promptly.
I was facing problems in account creation and was really frustrated because of that. I contacted customer care service of Payoneer. She understand my problem very well and guided me. I followed her instructions and solved my problem successfully
Payoneer is very helpful and I very much appreciate the customer service I get on a regular basis. However, I wish the funds receiving was much faster this time like other times.
The customer service responded quickly. The business processes were clear, and the level of professionalism was high. They were good at listening to customer needs and had high service efficiency. I am very satisfied with this service and would like to give the customer service a positive review
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members