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Payoneer has a rating of 4.5 stars from 9,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Perfect! A+I am very satisfied with your service because your company does the best thing to resolve any issue we might have... like this time!
Date of experience: October 12, 2020
I am very satisfied with the company and level of service. Will recommend to others. When there is any issue, it is solved immediately.
Date of experience: May 30, 2018
Why do you offer 24/7 service on your website to report a stolen or lost card but when you call it no one answers?
Pathetic!
Date of experience: January 22, 2017
It was very smooth, straight to the point.
And that gives me a great feeling as she really looking for solutions to my case.
Date of experience: October 14, 2020
I have not received my card or made any use of the service just yet but the CS agent who helped me was amazing.
Date of experience: December 13, 2018
I have been using Payoneer for over 2 years now. Very easy to use and great customer service. Highly recommend for anybody paying remote staff.
Date of experience: December 6, 2018
Excellent service at PAYONEER. I really love your speed in helping us sort out problems with transactions whenever they arise. Thank you PAYONEER teams!
Date of experience: February 14, 2020
My customer service experience with call was very good. But instead of that, it's very hard to reach you via e-mail, live chat or Facebook.
Date of experience: January 11, 2019
Payoneer cards are the best way I had found to get paid and they work without fail when making payments too. Customer service is good too.
Date of experience: June 6, 2019
Nice and professional, did help with my problem. Sebastian was a good agent even thou he sounded like he hate his job. Well I don't blame him.
Date of experience: January 18, 2019
Charge monthly fees that i felt were unethical. This force a person to card as soon as possible or run the risk of not having any funds.
Date of experience: January 14, 2019
May you kindly short text message the transaction and date via the individual mobile number for fast action. Email takes too long to open...
Date of experience: February 26, 2019
I have received a nice, polite and professional service from Mr. Dan.
Wait time was short so therefore in was serviced very fast with accurate info.
Date of experience: November 6, 2018
Good service very polite. Recommend to everyone. And easy to contact with your team. During waiting should be play lite music in the background.
Date of experience: June 12, 2018
This problem occured twice. I hope you will solve it quickly and give me a feedback, so I don't have to call again. Many thanks!
Date of experience: June 8, 2018
A much better service than the alternatives.
Never had any real issue and whenever I needed some answers the support was fast.
100% recommended!
Date of experience: May 30, 2018
I have been using payoneer for couple of years now, never had any major issue. And when i needed help customer support was very co-operative.
Date of experience: June 7, 2018
I highly recommend the Payoneer bank for quality customer service. Helpful and friendly staff who make sure we understand what we need to do.
Date of experience: June 6, 2018
Great Service with a smile, very professional and patient, staff did all that was possible to guide me while being very precise, thank you
Date of experience: February 27, 2019
I have been using Payoneer for about 9 years, and am extremely happy with their service, which I use extensively. Thank you very much!
Date of experience: May 24, 2018
If you lost your card it will be a pain in the $#*! to get a new one but, overall, financially, this company is awesome
Date of experience: October 8, 2019
Process took awhile longer than it should have but was finally resolved by a conscientious call handler in minutes after I got in touch.
Date of experience: June 7, 2021
Super Awesome Great Job Geneva well Executed thanks for all your help
Appreciate Payoneer Services and i look forward to doing business with Payoneer in the future thank you once again
Date of experience: November 8, 2018
The person on the other end was very professional and polite. I would recommend her to anyone that does live chat for any reason.
Date of experience: June 22, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
You can rest assured that we do have a 24/7 line for stolen/lost cards. I'm happy to help out here and to check what happened in your specific case- please see my PM.