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Payoneer has a rating of 4.5 stars from 9,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
You have the best customer support and this goes a long way with helping the global business community do their business with a lot of ease with payment processes
Date of experience: July 16, 2024
I sign-up with payoneer for e commerce business and i am happy with this service
Date of experience: August 30, 2024
The associate was more welcoming and more of problem resolving
Date of experience: August 30, 2024
Against my expectations I got through to an agent fairly quickly and the lady was genuinely friendly and helpful. She asked the right questions and understood my issue and hence resolved it very quickly - to my satisfaction. Very pleased to have been able to speak to an actual person!
Date of experience: June 8, 2024
I called because I was unable to login because the code would not be sent via text or call and the representative helped me.
Date of experience: August 6, 2024
In case of difficulties, issues are quickly resolved through the support department. Thanks to the staff for their help with service.
I wish you a good mood :)
Date of experience: June 27, 2024
Fixed my issued very fast.
Fully satisfied.
Listen to my issued and point the issued very accurate.
Date of experience: August 28, 2024
I am happy with payoneer service, I have registered to receive the payment from my overseas.
Date of experience: August 22, 2024
I am really happy to work with Payoneer.Employees are nice and professionally, They solve the problem quickly and professionally.
Date of experience: August 5, 2024
I have been with Payoneer for a few years now and they always go the extra mile to help. I am beyond thankful.
Date of experience: July 24, 2024
El operador fue mi atento a mis preguntas y supo responder a cada una de ellas
Date of experience: November 4, 2024
Waiting time is long but i manage to wait and i am used to wait longer than expected
Date of experience: August 27, 2024
Christine from the Philippines was absolutely fantastic! She went above and beyond in assisting me with getting my new card shipped and ensuring I had all the help I needed. Her kindness and efficiency made the process smooth sailing. Huge thanks to her for her awesome assistance!
Date of experience: May 13, 2024
Ive used the customer service number only twice in 2 years and service has been outrageous, Payonneer seriously has very well trained team members who are able to assist you which is why you are reaching out to them in the first place.
Date of experience: June 1, 2024
Payoneer has been a game-changer for managing my international payments and freelancing income. Its global reach, intuitive interface, and excellent customer support make it my go-to choice for hassle-free transactions. Highly recommended!
Date of experience: May 8, 2024
The only problem was that you guys take alot of time to verify the documents but I guess it's because of the load you might having so it's completely fine otherwise your services are great and I recommend everyone to open a account in Payoneer
Date of experience: June 12, 2024
I have never had an issue that wasn't resolved. Customer Service is good and the communication is also good. User friendly.
Date of experience: August 6, 2024
Amazing experience, they helped me so much with my problem and they answered all my questions regarding my problem
Date of experience: August 5, 2024
La atención fue rápida y la solución del tema en cuestión fue hecha sin problema
Date of experience: November 8, 2024
Over all experience is great but there is a luck of explanation when there is a problem with the documents also whenever i need a question, there are only English speaking operator to help solve the problem. If there will be operator who can understand Japanese it will be very helpful to solve the problem as a Japanese user. But the English operator was very kind and helpful! So i do appreciate it.
Date of experience: May 28, 2024
Never-ending document requests of Payoneer!
A 3-page document was sent and relevant 4 lines marked with green color to be helpful.
But a careless authorized said missing document!
It showed that authorized ones are not checking the documents!
If you do not check them, why do you request many documents yearly?
I was lucky because I met with clever support when I called.
She understood and redirected the issue with a correct explanation to the correct authorized one.
Date of experience: May 9, 2024
I wish payoneer would be like other banks that remind you when your card is about to expire and send a replacement ahead of time or at least notify the customer so they can take timely action. I'm going on a month here without access to my funds
Date of experience: April 22, 2024
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
