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Payoneer has a rating of 4.5 stars from 9,458 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
It has always been a good experience on my path in dealing with any matter with the Payoneer team, I am satisfied.
Date of experience: September 26, 2018
I'm not yet been receiving your services but I can see my future collaboration with you compare to how you work publically
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2021
Payoneer is a good service for freelancers and who want to receive money from abroad. But money loading speed should be increased.
Date of experience: October 4, 2018
Signed up for Payoneer on 2012, I have not had a complaint yet. This is a great way to get paid abroad.
Date of experience: October 4, 2018
Amazing service, every time I have a question or any concern they answer as fast as possible and with very detailed information!
Date of experience: June 8, 2018
However, if u are looking to do forex trading, stay away from payoneer. They're also terrible when it comes to individual transfers.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
It was awesome! Specially when the staff resolved your concerns. And those filipinos that i spoke with were very accommodating and friendly.
Date of experience: April 28, 2021
They were very quick to respond to my enquiries, customer service was awesome. I'll definitely be using payoneer for a long time.
Date of experience: July 30, 2018
I called from outside of US and feel like home while telling my problems and asking for some advice to get solve.
Date of experience: April 29, 2021
Wonderful n polite fixed issue and done left me with new information I left Happy not once did she sound rude thanks
Date of experience: December 4, 2018
The customer representative were wonderful. They posses a high level of HR, swift with providing solutions to problems and of course accommodating.
Date of experience: July 29, 2020
I tried to communicate thru chat, email and last is call. Still waiting for an update but just a survey I received
Date of experience: June 19, 2019
The operator was very polite and genuinely concerned in solving my problem. She didn't hang until I have cleared all my doubts.
Date of experience: December 18, 2018
Each time I have called the customer care technicians have been extremely knowledgeable and helpful to my needs. Thank you for everything.
Date of experience: June 7, 2018
Great customer service agents are well trained they just super. Very timely with service too I would definitely introduce Payoneer to others
Date of experience: October 28, 2019
Loved it. Their customer support is great and professional. I loved how they dealt with my problem. Five stars all the way!
Date of experience: January 5, 2019
They are very helping and polite with their customers and help you in any kind of issue related to your payoneer account.
Date of experience: June 27, 2018
Just constant issues from start to finish, all contact takes 5 days to get a response and even then its super unhelpful
Date of experience: July 30, 2019
Dear Daniel
Thank you for contacting us and for leaving your feedback. We aim to provide our clients with the best customer experience only, and therefore we would like to apologize for the inconvenience.
We understand your disappointment and know how important it is for our customer to receive assistance in a timely manner. Therefore, we would like to make this up to you and view the details on your account in order to provide you with the assistance needed. For that, we invite you to reply to that message with your customer ID or your email address.
We thank you for your understanding and cooperation
Sincerely,
The Payoneer Team
Payoneer is great, their customer service is the best I have seen and experienced so far
They were swift in helping me
Date of experience: December 10, 2019
I got my issue solved with the very good support from Payoneer.
They are fast and really helpful.
Thank you very much.
Date of experience: July 18, 2018
Even if my issue not resolved but i am very satisfied because she explained well the reason why my payment still pending
Date of experience: March 30, 2021
Its been great that person solve my issue just in few mints which been headache for me like a day n 2
Date of experience: May 31, 2020
Very helpful and customer oriented. Gave the impression that they wished to find solutions to help me do business with more ease.
Date of experience: June 18, 2018
Since joining Payoneer I've never had any major problems, the service is awesome and it has improved over the years. World class!
Date of experience: August 4, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Kayonga,
Thank you very much for choosing Payoneer!
We are looking forward to our fruitful cooperation.
If you have any questions regarding the service, please feel free to contact us via Payoneer Support Center. We will be more than happy to assist you with any matter.
Stay safe!
Best,
Anna from the Payoneer Team