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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 87.9%
Positive
591
Neutral
31
Negative
50
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1 reviews

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How would you rate Payoneer?

Reviews (9,456)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1814) customer care (732) customer support (476) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user georgiose
Greece
1 review
0 helpful votes
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October 12th, 2018
Verified purchase

Excellent communication! Very kind assistant! I would strongly recommend payoneer to friends and family! Thank you very much for your help

Date of experience: October 8, 2018

Thumbnail of user junen19
Philippines
1 review
0 helpful votes
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September 5th, 2019

Payoneer was my go to pay site as I trust that they are after my security and optimal customer service experience.

Date of experience: September 3, 2019

Thumbnail of user anuragc2
India
1 review
6 helpful votes
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May 9th, 2017

They will keep your money for 1-2 months telling you that they have transferred the funds. Dont use them at all

Date of experience: May 9, 2017

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi Anurag, I am sorry to learn about your payment being delayed. Please be aware that bank holidays and weekends can sometime cause delays in payments. I’m happy to look into your case, please see my PM.

Thumbnail of user usmans20
Pakistan
1 review
0 helpful votes
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October 6th, 2020
Verified purchase

I contacted customer support and they respond very quickly and resolve my issue on a single call. Thank you so much.

Date of experience: October 6, 2020

Thumbnail of user ganielc
TT
1 review
0 helpful votes
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October 14th, 2018
Verified purchase

Very professional and friendly. Super supportive and extremely helpful. Keep up the good work. Looking forward to future interactions with Payoneer.

Date of experience: October 12, 2018

Thumbnail of user dionisism1
Greece
1 review
0 helpful votes
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October 6th, 2020
Verified purchase

My call ended because I was running out of credits. No one call me back. An online chat would be helpful

Date of experience: September 6, 2020

Thumbnail of user jensena2
Maryland
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

Am so appreciative talking to one of the reps. She was polite, helpful n ready to walk me through my questions.

Date of experience: May 17, 2018

Thumbnail of user ralphn24
Nicaragua
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

The support service did an excellent. He was competent, polite and very helpful.
He solved my problem in a short period.

Date of experience: May 16, 2018

Thumbnail of user israra4
Virginia
1 review
0 helpful votes
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July 5th, 2019

I am happy with all of your efforts and customer services to provide me help on ever step of my success.

Date of experience: July 4, 2019

Thumbnail of user peterh530
Jamaica
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

I called customer services pertaining to my wire transfer and they stay on the line until I was comfortable with everything

Date of experience: October 23, 2018

Thumbnail of user nakamuram
Ghana
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Best CS ive had. Far better than the top social media company, and the $5 freelance site. I love these guys.

Date of experience: June 4, 2018

Thumbnail of user arusa
California
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Very prompt reply and professional attitude, polite and to the point. My request was handled in a timely manner.
Thanks again

Date of experience: June 3, 2018

Thumbnail of user mithunb4
New York
1 review
0 helpful votes
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November 19th, 2018
Verified purchase

Without a doubt, Payoneer's customer support team is just awesome. They know what they are doing and rarely leave you waiting.

Date of experience: November 15, 2018

Thumbnail of user ahmedm111
Egypt
1 review
0 helpful votes
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November 29th, 2018
Verified purchase

Payoneer as we know it is a fast growing company with the best service and customer support we have ever seen

Date of experience: November 26, 2018

Thumbnail of user francisi4
Ghana
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

Its been a beautiful journey and i am happy to be a part of the payoneer family. You're making life easier.

Date of experience: December 10, 2018

Thumbnail of user shariff
Bangladesh
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

When I called Payoneer customer support team they gave me the Great services. I was very to take help from them.

Date of experience: August 1, 2018

Thumbnail of user darryla30
Florida
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

It was great. I was able to get squared away with my situation. Companies need better customer service like u guys.

Date of experience: December 3, 2019

Thumbnail of user thuthukilem
South Africa
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

I was taken care of when opening my account. They gave me love and helped me to understand more about Payoneer.

Date of experience: September 11, 2020

Thumbnail of user soufianem1
Thailand
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

Professional service, very helpful they resolved my issue quickly.
Hope they will stay like this.

Thanks to Payoneer Team, especially Sebastian.

Date of experience: December 25, 2018

Thumbnail of user marcv90
Philippines
1 review
0 helpful votes
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December 22nd, 2020

Found it very easy to transact and also have the best and approachable customer service I ever know. More power payoneer!

Date of experience: December 21, 2020

Thumbnail of user didsup
Hong Kong
1 review
0 helpful votes
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July 25th, 2019

I have used Payoneer more than 6 months now, so far so good, no issues that cannot be solved, love it!

Date of experience: July 24, 2019

Thumbnail of user helebs
New Jersey
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Very easy to fix a problem I had. Understood what I needed. Sent an email right away confirming my new card

Date of experience: January 3, 2019

Thumbnail of user yajuw
TW
1 review
0 helpful votes
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January 9th, 2019
Verified purchase

The experience was great. It will be even better if calls from Taiwan can be taken by Taiwanese instead of Chinese.

Date of experience: January 7, 2019

Thumbnail of user amitkumars3
Bangladesh
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

I was faced problem & at last it's set. But it's really takes 2 months to solve my issue. Thank you.

Date of experience: May 26, 2021

Thumbnail of user shahidi4
Pakistan
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

Very nice and outstanding experience with payoneer during the period of one year of services from May 2017 to onward now.

Date of experience: June 25, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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