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Payoneer has a rating of 4.5 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I had issues with bank withdrawal and the customer care representative handled my request swiftly and professionally. Thumbs up to Payoneer!
Date of experience: August 17, 2020
I like how Payoneer work´s.
I had a little problem with my phone number but their customer service was really helpful
Date of experience: March 19, 2020
I can only recommend it to all freelancers in the world.
Reliable, always online, gained my full trust over the years.
Date of experience: February 27, 2020
Excellent telephone support, but will allow blocked cards to be charged sums below $20, no matter how frequent they may be.
Date of experience: January 3, 2021
Sometimes is a little bit annoying to fulfill all the security requirements but I'd for our own and our incomes safety
Date of experience: July 19, 2021
Payoneer is the best option as a payment method for freelancer. Low yearly charges, quick transfers and best customer care agents.
Date of experience: November 25, 2020
When a payment is been review we should be notify in advance if it´s part of the process so any document can be sent sooner to avoid any delays.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Support off the site is not great at all. Its all automated so your only option is to call. Less than impressed with website when you have an issue.
Date of experience: June 26, 2019
My issue was resolved, but it took me 2 calls to finally succeed, I wish it was that easy online (with live chat or submitting a ticket). Thank you
Date of experience: January 30, 2019
Never have an issue with payoneer procedures and it's been over 3 years already and every time that I called the reps help me the best way they can.
Date of experience: May 29, 2018
They help me My Problem & what I need to do, very Past to send & receive money. When l call in Payonner automatically they Give Very Good services. Thanks, Payonner.
Date of experience: September 17, 2018
I have couple of friends using regular services of Payoneer and they are cashing the facilities very nicely business has grown allot with Eady payments facility Payoneer provides (*EXCELLENT*)
Date of experience: February 17, 2020
Good- Questions were answered.
Customers service representative were very understanding, clear and precise
Date of experience: April 30, 2024
Hello i am using mico live stream platform I have added Payooner idd but my payooner account has been blocked my customers idd: ******* pls refresh my miko live stream platform page I want new added payooner account thanks
My mico live stream platform idd: *******
Date of experience: September 24, 2020
She was able to answer all of my questions, train more representatives like her and hip hip hooray thumbs up!
Date of experience: January 22, 2021
Cleared my doubts right away. Very professional. Very polite.
The waiting a little long though. Apart from that. Service great.
Date of experience: June 15, 2018
The response was fast and clear. I am expecting the verification issues will also be solved within a short time.
Date of experience: September 25, 2020
Great job!
Glad to see there are companies committed to offering customer service that is informative, professional and emotionally soothing.
Date of experience: July 26, 2018
I spoke with some very kind Payoneer lady and she understood my problem and promised to help me resolve it.
Date of experience: July 19, 2021
So far i have had an amazing experience with payoneer.
And their customer service was always very friendly and fast!
Date of experience: September 27, 2018
The best platform in the world. My issue was solved with a very short time. Really appreciate for your support
Date of experience: November 25, 2019
Fix your company... some phones are not as clean and clear. Talk to your customers when there is an issue.
Date of experience: June 11, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Mario,
I'd like to thank you for leaving your review of the service. I am sorry that you've had an issue with contacting our customer support. Sometimes some of our newer users may experience that they receive auto-replies through e-mail, or are unable to join live chat. This is done as a way to solve your problem and answer your questions instantly, as most new users have similar questions. Once you get more acquainted with our system, you'll see that the option to live chat will be available, along with human responses to e-mail inquiries. We'd like to take the time to assist with whatever issue you are having and extend our line of support to you. We've sent you a private message to begin the conversation. If you'd like, please reply there and we can assist with the issue you are having. Thank you for your time.
Best,
The Payoneer Team