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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 87.9%
Positive
591
Neutral
31
Negative
50
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How would you rate Payoneer?

Reviews (9,456)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1814) customer care (732) customer support (476) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user ajak1
Serbia
1 review
0 helpful votes
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August 1st, 2018
Verified purchase

Very polite and informative conversation that helped me. Thank you. It was a pleasure and help at the same time.

Date of experience: July 30, 2018

Thumbnail of user afsaru
Bangladesh
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

I strongly said that just its so so soo good and their service are always fast. Thanks for helping me!

Date of experience: June 7, 2018

Thumbnail of user alexm508
Romania
1 review
0 helpful votes
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October 29th, 2018
Verified purchase

5 stars. The operator was very patient and guided me directly on the subject i needed to know more informations

Date of experience: October 25, 2018

Thumbnail of user christik6
Canada
1 review
0 helpful votes
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November 19th, 2018
Verified purchase

Knowledgeable. Courteous. More than helpful. Answered all questions that I had. Would feel very comfortable calling again with any questions

Date of experience: November 15, 2018

Thumbnail of user josephk224
Kenya
1 review
0 helpful votes
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December 7th, 2018
Verified purchase

Excellent services especially the customer support, which super helpful and kind. I'd definitely recommend Payoneer to my family and friends.

Date of experience: December 4, 2018

Thumbnail of user rokonu
Bangladesh
1 review
0 helpful votes
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December 6th, 2018
Verified purchase

I highly recommend Payoneer as an international bank. I get my payment internationally very easily. It's customer service is great

Date of experience: December 3, 2018

Thumbnail of user alim148
Pakistan
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

I have so many issues like reverse transaction and payoneer support really help me a lot to resolve these issues.

Date of experience: June 5, 2018

Thumbnail of user mikew2025
Arizona
3 reviews
0 helpful votes
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September 13th, 2022

I like it thats all. They make banking easy even for those rejected by the system. Please keep it up

Date of experience: August 14, 2022

Thumbnail of user ahmerm1
Pakistan
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

Good customer service. Even though my call disconnected but she immediately returns a call and guided me through the process

Date of experience: December 4, 2019

Thumbnail of user michaele284
Nigeria
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Payoneer is still the best platform i have ever worked with. They have great services and exceptional customer friendly agents.

Date of experience: June 6, 2018

Thumbnail of user joseb148
VE
1 review
0 helpful votes
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December 20th, 2018
Verified purchase

Even that the chat was impossible, the possibility of making a phone call works pretty fast. I got answer immediately

Date of experience: December 17, 2018

Thumbnail of user kennedyw9
Kenya
1 review
0 helpful votes
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April 21st, 2020
Verified purchase

Support assisted so much. I'd recommend that anyone with Payoneer account issues to always contact the support team for assistance.

Quality

Date of experience: April 21, 2020

Thumbnail of user lalainer1
Philippines
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

Polite and kind agent. Very helpful and was able to help me with concern knowledgeable in what she is doing.

Date of experience: September 9, 2020

Thumbnail of user johna1066
Nigeria
1 review
1 helpful vote
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July 18th, 2018
Verified purchase

Payoneer is doing well, but there is still room for improvement. Please give Africans more attention in your service, thanks.

Date of experience: July 16, 2018

Thumbnail of user raphaelm57
Florida
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

All of the questions asked was explained to me clearly and my issues with Payoneer in the past were resolved

Date of experience: September 16, 2021

Thumbnail of user opiyoo
Kenya
1 review
0 helpful votes
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September 1st, 2019

I love Payoneer transaction since there is security in making payments. Kudos to the company and the entire customer support.

Date of experience: August 30, 2019

Thumbnail of user janets294
Georgia
1 review
0 helpful votes
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August 15th, 2018
Verified purchase

Every time I call customer service they are always helpful in resolving my issues. I would recommend it to anyone.

Date of experience: August 13, 2018

Thumbnail of user estiaca
Bangladesh
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

Please a support call button in the app this will really help us who live half way across the world.

Date of experience: June 3, 2021

Thumbnail of user karlar38
Honduras
1 review
0 helpful votes
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February 17th, 2019
Verified purchase

Thank you, every time I call, you all are very polite! Thanks for always answering my questions and being patient.

Date of experience: February 14, 2019

Thumbnail of user hardym30
Hardy P.
Sweden
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

Payoneer really care about the clients. They helped me a lot in the process to get my account going Thanks

Date of experience: June 3, 2021

Thumbnail of user tomera3
Israel
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Very good service and convenient software. Transfers are received within a few days. Recommend to lots of friends to join.

Date of experience: April 27, 2020

Thumbnail of user andrewm459
Barbados
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

Fast friendly professional polite,,, each time I call I get great service and would recommend Payoneer to anyone. Thank You!

Date of experience: August 10, 2018

Thumbnail of user denysd4
Ukraine
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Using Payoneer for about 4 years fast and reliable always. Sending money every month to my bank account from payoneer

Date of experience: August 4, 2021

Thumbnail of user sheryls55
Jamaica
1 review
1 helpful vote
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February 24th, 2019
Verified purchase

Good customer service received. Didn't have to wait too long to speak with an agent. She was polite and helpful.

Date of experience: February 22, 2019

Thumbnail of user faycale1
Tunisia
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

Hey, I am really satisfied with Payoneer work and support! Payoneer is the best payment method!
Thank you so much.

Date of experience: October 26, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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