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Payoneer has a rating of 4.5 stars from 9,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Locking accounts and not responding to attempts to contact.
Just ignoring totally.
Dont use these guys, look at the reviews.
Tip for consumers:
look at other sites
Date of experience: October 14, 2022
The most flexible and incredibly simple system for Global money management at nominal cost. Support is fast and knowledgeable. Excellent!
Date of experience: May 14, 2019
I would recommend anyone to apply for a payoneer card today. The service that this card can offer is amazing
Date of experience: November 15, 2019
Good customer support by Payoneer Staff through call. My call was dropped for some reason then they called me back.
Date of experience: December 9, 2020
As I am a freelancer I will say Payoneer makes my life easy for getting payment from marketplace. Thank you!
Date of experience: April 6, 2020
I travel a lot and it's very convenient coz the card is acceptable in every country I traveled so far.
Date of experience: July 20, 2021
Its a good method for international payment. I used it many time, it is fast and reliable. Thank you payoneer.
Date of experience: April 23, 2021
In the middle of a very difficult situation, I was assisted really well. All my concerns were addressed.
Really satisfied.
Date of experience: June 30, 2020
All goes swift when dealing with Payoneer. The set-up, service, transactions and communication.
Can recommend this payment solution to all.
Date of experience: January 31, 2020
I had and issue with my account and it seemed as if nothing could be done. But the customer care worked tirelessly to make sure it was resolved.
Date of experience: May 20, 2020
Nice to use your account. It helps us to work online and your service is good, so many people are using these now a days in our country.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 29, 2021
I think payoneer ask very unnecessary things at the payer end due to which many of payments get stuck and that is the cause of anxiety for me.
Date of experience: February 19, 2021
I had 3 questions and the representative could guide me through steps in order for me not to feel confused. Nice when you have to call from Europe.
Date of experience: March 4, 2021
Payoneer gives quick prompt service. The customer care is very much supportive. I got help even in late hours as I was in a need to contact urgently.
Date of experience: January 27, 2021
VERY SATISFIED,THE YOYNG LADY WAS VERY EFFICIENT,VERY PROFESIONAL I HOPE THE PERSONAL YOU HAVE WORKING FOR YOU ARE THE SAME AS THE YOUNG GIRL WHO ATTEMT ME
Date of experience: June 4, 2024
It was good but I still don't understand, having sent a scan in bigger scale of my ID CARD, why it should take so much time to get approval and access to my account.
Date of experience: October 24, 2018
It's good but my verification is not complete I don't know why every documents which I have provided is genuine please verify my documents as soon as posible whereas I could start my selling on ebay
Date of experience: August 27, 2021
I WAS HAVING A PROBLEM RECEIVING MONEY FROM MY SKRILL ACCOUNT § SONCE THE WIREbank EUR IS NO APPROVED SO I HADE TO ASK FOR A CITY BANK
ALSO, MY CURRENT USD RECEIVING ACCOUNT COULD'T BE LINKED TO MY PAYPAL SO I ASKED FOR ANOTHER ONE!
I called them and solved the problem within 10 min!
Made my day :D thank u
Date of experience: February 12, 2021
My experiance with Payoneer and staff can be described as smooth and unoticable when transactions are concerned and quick and professional when a question or need for help arrises.
Date of experience: August 23, 2018
Keep it up. You're doing Superbly and Admirably Well. You have yourselves a Very Valuable Product that should Appeal to the Majority of Large Businesses.
Date of experience: June 2, 2018
Best customer service in the world and warren was really helpful and he answered every question i asked him and we have a bit of an conversion
Date of experience: July 30, 2018
Upwork best partner, the fee is symbolic. For customer service, maybe you should have some skype or Viber call for those who are not from the USA.
Date of experience: July 21, 2020
So far so good. If my problem is resolved I will be very happy with service. I'm a new client so trying to get info straightened out.
Date of experience: October 25, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Obaidul,
Thank you so much for sharing your review. We understand that you enjoy using Payoneer and we are glad to hear it.
At Payoneer we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. If you feel like there's something we should improve, please feel free to respond to this message with more detail. We would be happy to look into it for you.
If this is not the case and you are happy with our services, please kindly consider adjusting your review's rating. That would mean a lot to us.
We genuinely appreciate your feedback that helps us grow!
Best,
Anna from the Payoneer team