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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
589
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,453)

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Reviews that mention popular keywords

customer service (1814) customer care (732) customer support (476) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user akeemw3
1 review
0 helpful votes
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January 3rd, 2020
Verified purchase

Always a pleasure with Payoneer, they really try to resolve whatever issue you may have. Great service as always

Date of experience: December 31, 2019

Thumbnail of user udayp4
India
1 review
0 helpful votes
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September 26th, 2018
Verified purchase

The way these people deal with problems seemed very professional and I really appreciate their commitment towards their customers.

Date of experience: September 24, 2018

Thumbnail of user alhassany
Ghana
1 review
0 helpful votes
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September 27th, 2018
Verified purchase

Awesome and fantastic indeed. Very responsive to customer concerns and needs. I recommend Payoneer for everyone doing marketing online!

Date of experience: September 25, 2018

Thumbnail of user kimberlyk99
California
1 review
1 helpful vote
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July 26th, 2018
Verified purchase

Professional and no BS. Payoneer is great I really dont want to write 100. Characters to leave a review

Date of experience: July 23, 2018

Thumbnail of user subhashr1
Nepal
3 reviews
0 helpful votes
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May 14th, 2019

The most flexible and incredibly simple system for Global money management at nominal cost. Support is fast and knowledgeable.

Date of experience: May 13, 2019

Thumbnail of user oluseyea3
Nigeria
1 review
0 helpful votes
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January 5th, 2020
Verified purchase

I have been using payoneer since 2019, its been a terrific experience, top notch customer care representatives, quality service.

Date of experience: January 2, 2020

Thumbnail of user catherinee95
Philippines
1 review
0 helpful votes
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November 10th, 2020

No queue in their hotline. Agent spoke clearly and was clear about the procedure and process of my problem.

Date of experience: November 10, 2020

Thumbnail of user rifats
Bangladesh
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

It is a big problem to change customer's names on Payoneer. Please make it easy and get more popular.

Date of experience: May 5, 2020

Thumbnail of user mildredm106
Philippines
1 review
0 helpful votes
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December 2nd, 2020

I was assured that everything is resolved. I highly recommend Payoneer to all small business owners and free lancers.

Date of experience: December 2, 2020

Thumbnail of user robertp1194
Jamaica
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

The cust rep was quick and professional.
Excellent, humble. In the know. She is doing a great job okay.

Date of experience: November 20, 2019

Thumbnail of user zaheera17
Pakistan
1 review
0 helpful votes
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September 27th, 2020
Verified purchase

A good experience with Payoneer account and all matter will be solved immediately, i like Payoneer so much thanks

Date of experience: September 27, 2020

Thumbnail of user oussamaz1
Algeria
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

According to my long experience with your bank I appreciate all the hard work given by the payoneer team.

Date of experience: September 1, 2020

Thumbnail of user ashaolua1
Maryland
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

The agent that answered my call was polite and very swift in handling my problem. So please with him

Date of experience: September 1, 2021

Thumbnail of user jacobg228
Bangladesh
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

I Got a problem with my replacement card. I called payoneer customer service they gave me an instant solution.

Date of experience: March 10, 2021

Thumbnail of user mdr99
Bangladesh
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

I Feel more secured with Payoneer service. Easy to get money on hand through payoneer from my outsourcing business.

Date of experience: January 29, 2021

Thumbnail of user mahmuda6
Bangladesh
1 review
0 helpful votes
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May 12th, 2020
Verified purchase

Great communication. I love your service. Please help these kinds of people of my types. Thank You so much

Date of experience: May 12, 2020

Thumbnail of user alexa742
Nigeria
1 review
0 helpful votes
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December 20th, 2020

No stress and when there is an issue, its solved with ease.
Payoneer is a better online banking service

Date of experience: December 17, 2020

Thumbnail of user shahrukhk8
India
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

This time is great but in future when i receive payment i need best service payoneer provided to me.

Date of experience: November 18, 2021

Thumbnail of user maec87
Philippines
1 review
0 helpful votes
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January 30th, 2020
Verified purchase

Excellent. I love the services. Kim the customer service who helped me did just an awesome job. Extremely efficient

Date of experience: January 27, 2020

Thumbnail of user nimras4
Pakistan
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

Had a conversation with Ana. She was kind and patient and extremely professional. Thank you for helping me out

Date of experience: September 15, 2021

Thumbnail of user ninaerlyna
Philippines
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Efficient when providing resolution. Csr is willing to assist customers, friendly and eager to resolve the queries right away.

Date of experience: November 18, 2021

Thumbnail of user adila33
Pakistan
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Payoneer is one of the best money transfer services provider. Very professional and on time Services. Keep it up

Date of experience: March 16, 2021

Thumbnail of user hamzaa79
Pakistan
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

I contacted there customer it was quickly answered and resolve quickly.
Thanks to Jane. She did a wonderful job

Date of experience: June 29, 2021

Thumbnail of user mdnazmulh
Bangladesh
1 review
0 helpful votes
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November 26th, 2020

We definitely need a platform where we can solve our payment issue. And Payoneer makes that happen. Really thankful.

Date of experience: November 25, 2020

Thumbnail of user rashidahr1
India
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Awesome... the customer service also is great they solve my problem whenever i got some issue with my payment

Date of experience: October 18, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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